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Electronics & Technology

DriverSupport | ONE

203 reviews

4.4203 reviews
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About DriverSupport | ONE

Data updated
Website
driversupport.com
Category
Electronics & Technology
Location
United States · Temple
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
90% (9/10)
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Is DriverSupport | ONE legit?

DriverSupport | ONE (driversupport.com) has a 4.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

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David Lytton英国 · 23 reviews · Experienced 2026-07-28 ·

Impossible to get a human reply!

I have emailed the company accounting department 8 times to cancel my subscription but always get an automated message with a link to my account that doesn’t recognise my email address! Thank you for your kind and helpful reply,

Reply from DriverSupport | ONE2026-07-28

David, we're sorry to hear about the frustration you've experienced, and we appreciate you bringing this to our attention. We understand how disappointing it is when you're trying to cancel your subscription and run into issues accessing your account. We're happy to let you know that we were able to locate your DriverSupport account, and your subscription has now been cancelled. If you have any additional questions or need further assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. Our team will be glad to help. Thank you for your feedback, and we wish you all the best.

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BRUCE P TOCCO美国 · 1 review · Verified · Experienced 2026-07-28 ·

Brand new to me so lets wait abit…

Brand new to me so lets wait abit before writing about it.

Reply from DriverSupport | ONE2026-07-31

Hi Bruce, Thank you for giving DriverSupport a try and for taking the time to leave a review! We completely understand wanting to spend some time with the software before sharing your full experience, and we appreciate your honest first impression. We hope DriverSupport proves to be a valuable tool for keeping your computer running smoothly. If you have any questions or need assistance along the way, our support team is always happy to help. You can reach us anytime at www.driversupport.com/contact. We look forward to hearing your updated thoughts after you've had more time with DriverSupport!

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Jonathan Hamilton美国 · 1 review · Verified · Experienced 2026-07-27 ·

The Company Is Doing Well

Reply from DriverSupport | ONE2026-07-31

Hi Jonathan, Thank you for taking the time to share your feedback! We're delighted to hear that you feel DriverSupport is doing well. Your support means a great deal to our team, and we're committed to continuing to provide reliable tools and services to help keep your computer running at its best. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help. Thank you again for choosing DriverSupport!

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Deane Schweinsberg美国 · 1 review · Verified · Experienced 2026-07-27 ·

User friendly web site

User friendly web site. Able to resolve issue without difficulty.

Reply from DriverSupport | ONE2026-07-31

Hi Deane, Thank you for taking the time to share your experience with DriverSupport! We're delighted to hear that you found our website user-friendly and that you were able to resolve your issue without any difficulty. Providing a smooth and helpful experience is always our goal, and your feedback means a lot to our team. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help! Thank you for choosing DriverSupport!

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oreillypatrick澳大利亚 · 5 reviews · Verified · Experienced 2026-07-27 ·

I just started we well see what well…

I just started we well see what well happen when i use it a lot, but so far it is working well.

Reply from DriverSupport | ONE2026-07-31

Hi! Thank you for giving DriverSupport a try and for sharing your first impressions. We're glad to hear it's working well for you so far. We hope it continues to provide a great experience as you use it more. If you ever have any questions or need assistance along the way, our support team is here to help at www.driversupport.com/contact. We appreciate your feedback and thank you for choosing DriverSupport!

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Rob Buggs美国 · 1 review · Verified · Experienced 2026-07-25 ·

It did not take long

Reply from DriverSupport | ONE2026-07-31

Hi Rob, Thank you for taking the time to leave a review! We're glad to hear that DriverSupport didn't take long and that your experience was quick and efficient. We appreciate your feedback and are happy we could help. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. Thank you for choosing DriverSupport!

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James R BURLISON Jr美国 · 1 review · Verified · Experienced 2026-07-25 ·

easy to use

It was most useful to remove old files and fragments.

Reply from DriverSupport | ONE2026-07-31

Hi James, Thank you for taking the time to share your feedback! We're delighted to hear that DriverSupport was most useful in helping remove old files and fragments from your computer. Keeping your system clean and optimized is one of the ways we strive to help improve overall performance. We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out to our team at www.driversupport.com/contact. We're always happy to help!

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CYNTHIA MARQUART美国 · 2 reviews · Verified · Experienced 2026-02-26 ·

Easy to follow instructions

Good, clear instruction. Easy to follow guideline.

Reply from DriverSupport | ONE2026-07-31

Hi Cynthia, Thank you for taking the time to share your feedback! We're delighted to hear that you found DriverSupport's instructions clear and the guidelines easy to follow. Providing a simple and straightforward experience is something we work hard to achieve, so it's wonderful to know it made a positive difference for you. We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help! Thank you for choosing DriverSupport!

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Gary Harrington SR美国 · 5 reviews · Verified · Experienced 2026-07-25 ·

The efficiency and speed of your work.

Reply from DriverSupport | ONE2026-07-31

Hi Gary, Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the efficiency and speed of our service. At DriverSupport, we're committed to providing a smooth and reliable experience, and it's wonderful to know we met your expectations. We truly appreciate your support and thank you for choosing DriverSupport. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help!

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Antowanna Fountain美国 · 1 review · Verified · Experienced 2026-07-24 ·

Easy to read

Easy to read. Fast Download!

Reply from DriverSupport | ONE2026-07-31

Thank you, Antowanna, for taking the time to share your feedback! We're delighted to hear that you found DriverSupport easy to use and that your download experience was fast and smooth. We truly appreciate your support and are glad we could provide a positive experience. If you ever have any questions or need assistance, our team is always here to help at www.driversupport.com/contact. Thank you for choosing DriverSupport!

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Robert Langlois加拿大 · 1 review · Verified · Experienced 2026-07-23 ·

Disliked everybbit of procedure

Reply from DriverSupport | ONE2026-07-23

Hi Robert, We're sorry to hear that you were dissatisfied with your experience and that you disliked the procedure. At DriverSupport, we strive to make our services as straightforward and user-friendly as possible, and we regret that we fell short of your expectations. We'd appreciate the opportunity to better understand your concerns and see how we can help. Please reach out to our support team at www.driversupport.com/contact, and we'll do our best to address the issues you experienced. Thank you for your feedback—it helps us continue improving our service.

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Lea Randa意大利 · 3 reviews · Experienced 2026-06-21 ·

Top notch

Top notch This is one of the best software I have used in recent times..Good experience

Reply from DriverSupport | ONE2026-07-22

Hi Lea, Thank you so much for your wonderful review! We're thrilled to hear that DriverSupport has been one of the best software solutions you've used recently and that you've had such a positive experience. Your feedback means a great deal to our team, and we're grateful you took the time to share it. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always here to help. Thank you for choosing DriverSupport!

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Tamara Lacroix澳大利亚 · 1 review · Verified · Experienced 2026-07-22 ·

Ratings still learning

still learning

Reply from DriverSupport | ONE2026-07-22

Hi Tamara, Thank you for taking the time to share your feedback! We're glad you're giving DriverSupport a try, and we hope your experience continues to improve as you become more familiar with all of its features. If you ever have questions or need assistance along the way, our team is here to help. Please don't hesitate to reach out to us at www.driversupport.com/contact. Thank you for choosing DriverSupport, and we appreciate your support!

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Luke Williams澳大利亚 · 1 review · Verified · Experienced 2026-07-22 ·

QUICK AND EASDY TO USE

Reply from DriverSupport | ONE2026-07-22

Hi Luke, Thank you for taking the time to share your feedback! We're so glad to hear that you found DriverSupport quick and easy to use. Our goal is to make keeping your computer running smoothly as simple and convenient as possible, and it's great to know we delivered on that experience. We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. Thank you for choosing DriverSupport!

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The Dolls Store爱尔兰 · 1 review · Verified · Experienced 2026-07-21 ·

Easy

I don't think I should need to pay for update's

Reply from DriverSupport | ONE2026-07-21

Hi, Thank you for taking the time to share your feedback. We understand your concern about paying for updates. At DriverSupport, our software provides more than just driver updates, including tools designed to help optimize and maintain your computer's performance. We understand that every customer's needs are different, and we appreciate your perspective. If you have any questions about your subscription or would like us to review your account and discuss your options, please reach out to our support team at www.driversupport.com/contact. We'd be happy to help.

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Edward Whitaker 美国 · 6 reviews · Verified · Experienced 2026-07-21 ·

It worked and I am satisfied

Reply from DriverSupport | ONE2026-07-21

Hi Edward, Thank you for taking the time to share your feedback! We're delighted to hear that DriverSupport worked for you and that you're satisfied with your experience. Your support means a lot to us, and we're grateful you chose DriverSupport. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our team at www.driversupport.com/contact. We're always happy to help! Thank you again for your review!

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Robert McConnell美国 · 2 reviews · Verified · Experienced 2026-07-19 ·

constructive and instructive

Reply from DriverSupport | ONE2026-07-20

Hi Robert, Thank you for taking the time to leave your feedback. We appreciate your constructive and instructive review, as insights like yours help DriverSupport continue to improve both our software and the overall customer experience. We're always looking for ways to better serve our customers, and your input is truly valued. If there's anything more you'd like to share or if we can assist you further, please don't hesitate to reach out to our support team at www.driversupport.com/contact. Thank you again for choosing DriverSupport!

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Matthew Crawford澳大利亚 · 3 reviews · Verified · Experienced 2026-07-20 ·

Ease of use.

Ease of use. Freed up disc space.

Reply from DriverSupport | ONE2026-07-20

Hi Matthew, Thank you for taking the time to share your feedback! We're delighted to hear that you found DriverSupport easy to use and that it helped free up disk space on your computer. It's great to know our tools are making a positive difference in keeping your system running smoothly. We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help! Thank you for choosing DriverSupport!

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Paul Westover美国 · 5 reviews · Experienced 2026-06-07 ·

Scammy customer service!

I was charged for a subscription on June 8th, 2026. Having no knowledge of this service, I reached out to customer service to remedy the situation and cancel any continuing subscription. I received a case number that day (Case #04611428) and told they would follow up. No answer since and I was charged again. I attempted to log into the site to see if I had an account and was unsuccessful. edit for reply: I have already attempted to re-contact your customer service with that case number, and all I receive is an automated response. Every time I have followed up, I only receive the "we have received your message." I have yet to be in touch with an actual person regarding this issue. You have the case number and my email, reach out to me with something other than an automated, no reply email response. I would prefer settling it quickly with you rather than involving the state attorney and such.

Reply from DriverSupport | ONE2026-07-22

Hi Paul, Thank you for bringing this to our attention, and we're sorry to hear about your frustrating experience. We understand how concerning it is to see charges for a subscription you don't recognize, especially after you had already contacted support. We have attempted to locate an account using the name and contact information you provided but were unable to find a matching DriverSupport subscription. We'd like to investigate this further, as it's possible the subscription was created using different billing information or an alternate email address. Please reach out to us again at www.driversupport.com/contact and reference Case #04611428. If possible, include any additional details related to the charge, such as the last four digits of the payment method, the billing descriptor shown on your statement, or a copy of the transaction. This will help our team locate the subscription and work toward resolving the issue as quickly as possible. We appreciate your patience and look forward to assisting you.

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Mr Peter Lithgo英国 · 14 reviews · Verified · Experienced 2026-07-20 ·

I have used Microsoft apps to help me…

I have used Microsoft apps to help me stop viruses within my devices, however I'm still not 100 %, what is happening within my laptop and phone. Microsoft defence doesn't seem like its in controlas yet, this maybe due to my lack of knowledge for using computer software, my laptop and phone are personal . I do not have have business.

Reply from DriverSupport | ONE2026-07-20

Hi Mr. Peter, Thank you for taking the time to share your experience. We understand how concerning it can be when you're not completely confident that your laptop and phone are fully protected, especially if you're not familiar with all the technical aspects of computer software. At DriverSupport, we strive to make it easier to keep your devices running smoothly and securely. While no security solution can guarantee 100% protection, our tools are designed to help optimize your system and assist with keeping your drivers up to date for improved performance. If you have any questions about your DriverSupport service or would like assistance getting the most from it, our support team would be happy to help. Please contact us at www.driversupport.com/contact, and we'll work with you to address your concerns. Thank you again for your feedback, and we appreciate the opportunity to assist you.