DriverSupport | ONE (driversupport.com) has a 4.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
Fairly easy to do however, i did not understand the cost nor what i am getting for $9.99 a month. I appears to be too expensive for what I am getting.
Reply from DriverSupport | ONE2026-07-13
Hi James,
Thank you for taking the time to share your feedback. We're glad to hear you found DriverSupport fairly easy to use, but we're sorry that the subscription cost and the value of what's included weren't as clear as they should have been.
DriverSupport provides a range of features beyond driver updates, including device driver matching specific to your system, Windows optimization tools, system cleanup, and additional performance and protection features designed to help keep your PC running smoothly. We understand that value is important, and we appreciate your honest perspective regarding the monthly subscription.
If you have any questions about your subscription or would like us to explain the features and benefits in more detail, please don't hesitate to reach out to our support team at www.driversupport.com/contact. We'd be happy to help ensure you're getting the most out of DriverSupport.
Hi Anthony,
Thank you so much for your wonderful review! We're thrilled to hear you had a fabulous experience with DriverSupport. Your feedback means a lot to our team and motivates us to continue providing the best possible service.
If you ever have any questions or need assistance in the future, we're always here to help. Please don't hesitate to reach out to us at www.driversupport.com/contact.
Thank you again for choosing DriverSupport!
S
Susan · 2 reviews · Verified · Experienced 2026-07-11 ·
★★★★★
Make all transactions as simple as…
Make all transactions as simple as possible.
Reply from DriverSupport | ONE2026-07-13
Hi Susan,
Thank you for taking the time to share your feedback. We appreciate your suggestion to make all transactions as simple as possible. At DriverSupport, we're always looking for ways to improve the customer experience, and input like yours helps guide those efforts. If there's anything specific about your experience that we can improve, we'd love to hear from you. Please feel free to reach out to us at www.driversupport.com/contact.
Trying so many intenet helpers and driver helpers is a crapshoot, but so far, so good............
Thank you!
Reply from DriverSupport | ONE2026-07-13
Hi Sarah,
Thank you for taking the time to share your experience! We understand that finding a reliable driver and PC optimization solution can sometimes feel like a gamble, so we're especially glad to hear that your experience with DriverSupport has been "so far, so good."
We truly appreciate your trust and hope we continue to meet your expectations. If you ever have any questions or need assistance, our team is here to help. Please don't hesitate to reach out at www.driversupport.com/contact.
Thank you, OldMan Winter, for taking the time to share your feedback! We're glad to hear you found DriverSupport easy to step through. We work hard to make the experience as simple and straightforward as possible, and it's great to know that came through. We appreciate your support, and if you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. Thank you for choosing DriverSupport!
My laptop has been lagging for a while and I never had windows 10...so I was not sure how it worked,,,since I subscribed it was an immediate speed up and cleaning! Now what I do not like is...why not a bundle deal for all the features? Why separate? And why not a senior citizen deal? I bet a lot more seniors like me would subscribe with a senior discount or bundle deal? It is a fact there are more seniors than ever before. Maybe partner up with aarp?
Reply from DriverSupport | ONE2026-07-13
Hi Dianna,
Thank you for taking the time to share your experience with DriverSupport! We're so glad to hear that you noticed an immediate improvement in your laptop's speed and overall performance after subscribing, especially while getting familiar with Windows 10.
We also truly appreciate your thoughtful feedback regarding bundled features and senior discounts. Suggestions like yours are valuable, and we'll be sure to share them with our team for consideration. We understand the importance of making technology both effective and affordable, and ideas like potential bundle options or partnerships are always helpful to hear from our customers.
If you ever have questions about the features included with your subscription or need any assistance, please don't hesitate to reach out to our support team at www.driversupport.com/contact. We're always happy to help.
Thank you again for choosing DriverSupport and for sharing your suggestions with us!
K
Kate · 2 reviews · Verified · Experienced 2026-07-08 ·
★★★★★
Freeze
The program seemed to freeze after first function. Had to exit program. Got back in but still not complete.
Reply from DriverSupport | ONE2026-07-13
Hi Kate, we’re sorry the program froze and didn’t complete the process after you reopened it. We understand how frustrating that can be. Please contact the DriverSupport team at www.driversupport.com/contact so we can help troubleshoot the issue and get the program working properly.
Helpful in cleaning up files that are no longer needed.
Reply from DriverSupport | ONE2026-07-13
Hi Sheila,
Thank you for taking the time to share your feedback! We're delighted to hear that DriverSupport has been helpful in cleaning up files that are no longer needed and supporting your computer's performance. Your kind words mean a lot to our team.
If you ever have any questions or need assistance getting the most out of DriverSupport, we're always here to help. Please don't hesitate to reach out at www.driversupport.com/contact.
Hi Audrey-Anne,
Thank you for taking the time to share your feedback! We're delighted to hear that your experience with DriverSupport was quick and easy. Providing a smooth and hassle-free experience is what we strive for, and it's great to know we met your expectations.
If you ever have any questions or need assistance in the future, we're here to help. Please don't hesitate to reach out to us at www.driversupport.com/contact.
Thank you for choosing DriverSupport!
Hi Warren,
Thank you for taking the time to share your feedback! We're delighted to hear that your computer is working again. It's great to know that DriverSupport was able to help get everything back up and running.
We appreciate your support and thank you for choosing DriverSupport. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact.
Hi Anne,
Thank you for taking the time to share your feedback! We're delighted to hear that you found DriverSupport easy to use. Our goal is to make keeping your computer running smoothly as simple and convenient as possible, and it's great to know we're meeting that goal.
If you ever have any questions or need assistance, we're always here to help. Please don't hesitate to reach out to us at www.driversupport.com/contact.
Thank you for choosing DriverSupport!
J
John A Escuadra · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Easy set up.
Reply from DriverSupport | ONE2026-07-13
Hi John,
Thank you for taking the time to leave us a review! We're delighted to hear that you found DriverSupport easy to set up. Our goal is to make getting started as simple and seamless as possible, and it's great to know we delivered on that experience.
We appreciate your support and thank you for choosing DriverSupport. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact.
Thanks again for your feedback!
I do not like to do reviews. I am working and this is not productive
Reply from DriverSupport | ONE2026-07-13
Hi Sarah,
Thank you for taking the time to share your feedback, especially since we understand that leaving reviews isn't everyone's favorite task. We appreciate you taking a moment to let us know how you feel.
At DriverSupport, we value your time and strive to provide a service that makes maintaining your computer as efficient and hassle-free as possible. If there's anything we can do to improve your experience or assist you further, we'd be happy to help. Please feel free to reach out to us anytime at www.driversupport.com/contact.
Hi Pappy,
Thank you for taking the time to share your feedback! We're glad to hear that your experience with DriverSupport has been easy and that you have the peace of mind of knowing your PC is clean. It's great to know our tools are helping keep your system running smoothly.
We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help!
Easy download and immediate cleanup helped me move into a new AI space.
Reply from DriverSupport | ONE2026-07-13
Hi Steven,
Thank you for taking the time to share your experience! We're delighted to hear that the easy download and immediate cleanup helped you transition smoothly into your new AI workspace. It's great to know DriverSupport made the process simple and effective for you.
We truly appreciate your feedback and your support. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help!
Hi Regina,
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with both our product and our service. At DriverSupport, we work hard to provide reliable solutions and excellent customer care, so your feedback truly means a lot to us.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us at www.driversupport.com/contact. We're always happy to help!
Thank you for choosing DriverSupport!
it does exactly what you want it to do 100 percent recommend
the company did great by creating this its such a big help.
Reply from DriverSupport | ONE2026-07-06
Hi Mr. Marshall,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that DriverSupport has been such a big help to you. Our team works hard to create tools that make managing and optimizing your computer easier, so it's wonderful to know we've made a positive difference.
We truly appreciate your support and look forward to continuing to serve you. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact.
At this moment, I am trying to print from my HP Officejet Pro 9120e without success.
Reply from DriverSupport | ONE2026-07-13
Hi Raleigh,
Thank you for sharing your experience. We're sorry to hear you're having trouble printing with your HP OfficeJet Pro 9120e. We understand how frustrating printer issues can be, especially when you need to print something important.
At DriverSupport, we'd be happy to help you troubleshoot the issue and get things working again. Please reach out to our support team at www.driversupport.com/contact, and we'll do our best to assist you as quickly as possible.
We appreciate your feedback and look forward to helping you resolve this.
Hi Michael,
Thank you for taking the time to share your feedback! We're delighted to hear that you found DriverSupport easy to use. Our goal is to provide a simple and effective experience that helps keep your computer running smoothly.
We truly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out to us at www.driversupport.com/contact.
Thank you for choosing DriverSupport!
Hi Garry,
Thank you for taking the time to leave us a review! We're delighted to hear that your experience with DriverSupport was quick and easy. Providing a simple and seamless experience is what we strive for, and we're glad we could deliver that for you.
If you ever have any questions or need assistance, we're always here to help. Please don't hesitate to reach out to us at www.driversupport.com/contact.