Drone Doctor (dronedoctor.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
Had a great experience with Drone Doctor. I ordered a drone online, they called not only to let me know the drone had shipped, but also to confirm I received it and everything was working. Shipping was also extremely fast. Highly recommend them!!
Reply from Drone Doctor2025-10-09
Thank you so much for your kind words and recommendation! 🙏 We’re thrilled to hear you had a great experience ordering your drone with Drone Doctor. Our team takes pride in providing fast shipping, real customer support, and expert product guidance to ensure every pilot—whether hobbyist or professional—gets the most out of their drone.
If you ever need accessories, repairs, or the latest DJI releases, visit us anytime at DroneDoctor.com your trusted source for drones, parts, and expert service across the U.S. 🚁
Very good communication though they weren't forthcoming about fact that the Mavic 4 they sell is an international version and DJI's warranty is void in the U.S. The website stated "fast-shipping" and the drone was in stock but it was a week before it shipped. It arrived well-packaged and in perfect shape.
Reply from Drone Doctor2025-10-09
Thank you for taking the time to share your experience and feedback. We’re glad to hear your Mavic 4 arrived quickly, well-packaged, and in perfect condition. 🚀 We always aim to provide clear communication and fast shipping on every order.
Regarding the international version, we appreciate your note — our goal is to offer the best availability and pricing on DJI drones, even during high-demand periods. We’ll continue improving our product descriptions to make this even clearer for future buyers.
For future purchases, feel free to reach out directly through DroneDoctor.com our team is always happy to confirm stock, shipping timelines, and warranty details before checkout. ✈️
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David · 12 reviews · Verified · Experienced 2025-09-24 ·
★★★★★
Good and trustworthy to deal with!
I ordered my mini 5 pro a week ago on a Monday evening and received it the next Monday. The people there were very responsive and helpful. They kept me in the loop. I would definitely buy from them again and highly recommend them.
Reply from Drone Doctor2025-10-09
Thank you so much for your awesome feedback! 🙏 We’re thrilled to hear you had a smooth experience ordering your DJI Mini 5 Pro and that our team kept you updated every step of the way. Fast shipping, responsive support, and customer satisfaction are what we’re all about at DroneDoctor.com We truly appreciate your recommendation and look forward to helping you with future DJI drones, parts, and repair services whenever you need them. Fly safe and enjoy your new Mini 5 Pro! ✈️
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GeoGreg · 1 review · Experienced 2025-09-27 ·
★★★★★
Liz, great purchasing agent
Liz, what a sweetheart to work with. I wanted to purchase my 4th drone and was excited when the DJI MINI5PRO came available on the Drone Doctor, Las Vegas site. Being in the US, and apprehensive of foreign sites, I contacted Drone Doctor. Their prices are a bit higher than South Korea but I live in the US and served in our military. I want to do what’s right for our businesses.
Short story is Liz was my contact and she guided me confidently through the purchase. Pleasant experience 🇺🇸🇺🇸. Drone arrived as expected 😀
I will always use Drone Doctor, Las Vegas
Reply from Drone Doctor2025-09-30
Thank you so much for your kind words and for trusting Drone Doctor for your 4th DJI drone purchase! 🇺🇸 We’re thrilled you chose us for your new DJI Mini 5 Pro, and we’re especially proud that Liz could provide the knowledgeable, friendly service we’re known for here at Drone Doctor Las Vegas.
We understand the concerns many U.S. customers have about ordering from overseas sellers, which is why we work hard to make DroneDoctor.com the go-to destination for authentic DJI drones, parts, and accessories with fast, reliable shipping right here in the United States. While prices abroad may look lower, you get the peace of mind of dealing with a trusted U.S.-based DJI partner who stands behind every order.
Your loyalty means the world to us, and we look forward to supporting you on all your future drone adventures. For anyone looking for the DJI Mini 5 Pro, Mavic 4 Pro, Air 3S, Inspire 3, or DJI accessories, visit us at DroneDoctor.com to experience the same outstanding service.
Fly safe, and thank you again for supporting American businesses!
– The Drone Doctor Team
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William Stevenson · 3 reviews · Experienced 2025-09-26 ·
★★★★★
I purchased a DGI mini 5 Pro fly more…
I purchased a DGI mini 5 Pro fly more combo. Package arrived sealed (no prior activation as some sites do). I have many drones and was disappointed to learn that the new mini 5 would not be available in the US for the foreseeable future. In addition, all DJI drones may be banned in the US by the end of 2025. The service was excellent. The price was good in light of the current tariff situation. They are extremely reliable and communicate well with their customers. I chose them rather than purchasing out of the country due to US customs issues. I initially wanted to purchase off of eBay but there is extreme variability in the reliability of the sellers on that site. If you’re thinking of buying a DJI drone this is the site I highly recommend.
Reply from Drone Doctor2025-09-30
Thank you for sharing your experience and for trusting Drone Doctor with your DJI Mini 5 Pro Fly More Combo purchase! We’re glad to hear that your package arrived sealed, brand new, and without the “open box activation” issues many buyers encounter when ordering elsewhere.
We understand the concerns about DJI drone availability in the U.S. and the uncertainty around tariffs and potential restrictions. That’s exactly why we work so hard at DroneDoctor.com to make sure our customers can confidently purchase the latest drones like the Mini 5 Pro, Mavic 4 Pro, Air 3S, and Inspire 3 right here in the United States. By choosing us, you avoid the risks of international customs delays, unreliable overseas sellers, and questionable listings on eBay.
Our mission is to provide authentic DJI drones, competitive pricing despite tariff challenges, and outstanding U.S.-based support that customers can count on. Your recommendation means a lot, and we’re proud to be your go-to source for all things DJI.
For anyone looking for a reliable U.S. supplier of DJI drones and accessories visit DroneDoctor.com and experience why so many drone pilots choose us.
Fly safe, and thank you again for your trust!
– The Drone Doctor Team
J
Jake Kopp · 1 review · Experienced 2025-07-10 ·
★★★★★
Bought the mavic 4 pro ...no…
Bought the mavic 4 pro ...no hassels...going to buy the mini 5 pro here because of there great communication with me on my last sale
Reply from Drone Doctor2025-09-23
Thank you for sharing your experience! 🙌 We’re so glad your DJI Mavic 4 Pro purchase was hassle-free and that our great communication made the process smooth. We can’t wait to help you with the new DJI Mini 5 Pro—available now at DroneDoctor.com
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Peter Schroeder · 1 review · Experienced 2025-09-05 ·
★★★★★
I recently just purchased a Mavic 4 Pro…
I recently just purchased a Mavic 4 Pro Creator Combo... YES, They are legit! I found my new DJI Drone connection! In today's DJI drone market, it's hard to find a reputable vendor. Mine was brand new in the box, no weird "open box activation sale". Liz and Jose are extremely nice and helpful, and you can actually get them on the phone! They were able to fulfill my order last minute and I drove to them from CA to pick it up for my weekend's work. Highly Recommend!
Reply from Drone Doctor2025-09-23
At Drone Doctor we work hard to be a reputable, in-stock source for the DJI Mavic 4 Pro Creator Combo and other DJI drones. We’re glad your unit was brand new, factory-sealed (no “open-box activation” games), and that Liz and Jose could help you same-day so you could make your weekend shoot. Being reachable by phone and offering last-minute fulfillment is exactly how we keep professionals in the air.
If anyone is searching for a trusted DJI partner, visit DroneDoctor.com for real inventory, fast pickup/shipping, and expert support on the Mavic 4 Pro, Mini 4 Pro, Air 3S, Avata 2, RC Pro 2, repairs, and accessories.
Thanks again for making the drive from CA—we appreciate you and highly recommend you right back! 🚀🛩️
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Bob Net · 2 reviews · Experienced 2025-09-22 ·
★★★★★
When you Care about your Customers
Simple.
This Company Cares!!!!!!!!!!!!!!!!!
Liz Liz Liz Outstanding customer service rep!!!!!
B Net
Reply from Drone Doctor2025-09-23
Thank you for the amazing feedback, B Net! 🙌 At Drone Doctor, we truly care about every pilot, and we’re thrilled to hear Liz delivered outstanding customer service. Whether you need a brand-new DJI drone, hard-to-find DJI combos, or expert drone repairs, our team is here to help with honesty and speed. Visit DroneDoctor.com
Thank you for your kind feedback! We’re thrilled to hear that you had a positive experience with Drone Doctor. Providing excellent customer service, fast shipping, and support for DJI drones, accessories, and repairs is always our top priority.
Whether you’re a hobbyist or a professional, we’re here to help customers nationwide get the most out of their drones. We truly appreciate your trust and look forward to assisting you with all your future drone needs!
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Adam · 4 reviews · Verified · Experienced 2025-09-03 ·
★★★★★
Paid for an order and never got it…
Paid for an order and never got it shipped.
Called and they kept saying it would be shipping soon.
The money was completely drawn from my credit card and eventually had to file a complaint and request the charge be dropped because they never shipped any product but took payment.
Don’t fall for the comments from the “ceo” saying it was fraudulent charge, etc etc.
They take payment, don’t communicate, hold money and ship no products.
Go elsewhere for your service.
Reply from Drone Doctor2025-09-20
We take all customer concerns very seriously at Drone Doctor, but in this case, we must clarify that this review is not reflective of how we operate. Our team uncovered multiple red flags with this order, including inconsistencies in payment information, which indicated attempted fraudulent activity. For the security of our business and our genuine customers, we did not process or ship the order.
At Drone Doctor, we pride ourselves on transparency, fast shipping, and outstanding customer service — as reflected in the many positive reviews from real customers who have successfully purchased DJI drones, accessories, and repair services with us. Unfortunately, as an online retailer, we occasionally encounter individuals attempting to commit fraud, and when we protect ourselves from these scams, they sometimes post misleading reviews out of frustration.
We remain committed to serving our customers with honesty, integrity, and professionalism. If you’re looking for a trusted DJI dealer, know that we always confirm stock, ship quickly, and provide ongoing support for every order.
Great customer service and communication from company. Accurate product description and quick shipping.
Reply from Drone Doctor2025-09-04
Thank you so much for sharing your positive experience! At DroneDoctor.com. We pride ourselves on delivering excellent customer service, clear communication, and fast shipping so that drone pilots can stay in the air without delays. We’re glad you found our DJI product descriptions accurate and reliable.
Whether you’re looking for the DJI Mavic 4 Pro, DJI Avata 2 Fly More Combo, or professional drone repair services in Las Vegas, Drone Doctor is your trusted source for authentic DJI drones and expert support. We truly appreciate your business and look forward to helping with all your future drone needs!
—Jose & the Drone Doctor Team
I was in a super pinch to get the new Mavic 4 Pro Creator Combo a few weeks ago before a huge international trip for work. I messaged the company on a Sunday morning, Jose the owner got right back to me via the Drone Doctor chat. I told him I'd had trouble getting my hands on one of these machines. He gave me the date that he could ship it and when it would be delivered. 3 days later it was at my door step properly packaged with a personal note signed by himself. Just overall very, very impressed with the service and communication. When times are tough trying to get the right equipment, Drone Doctor came through in a big way. Want to give them a huge thumbs up.
Reply from Drone Doctor2025-09-20
Thank you so much for sharing your experience! We’re thrilled we could help you get the DJI Mavic 4 Pro Creator Combo in time for your international trip. Fast communication, reliable shipping, and personal service are what we pride ourselves on at Drone Doctor, and it’s wonderful to hear that Jose was able to assist you so efficiently.
We understand how challenging it can be to secure high-demand DJI drones, especially before important projects or travel. That’s why we make it a priority to provide real-time stock updates, secure packaging, and personalized support for all our customers.
At Drone Doctor, we serve drone enthusiasts and professionals nationwide, offering the latest DJI drones, accessories, and repair services to ensure every customer gets exactly what they need. We’re so glad you’re impressed with our service and look forward to helping you with all your future drone purchases and projects!
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Rob B · 1 review · Experienced 2025-08-23 ·
★★★★★
Have bought two drones from them
Have bought two drones from them. The staff was responsive, knowledgeable, and professional. Would definitely recommend purchasing through Drone Doctor.
Reply from Drone Doctor2025-09-04
Thank you so much for your support and for trusting Drone Doctor with not one, but two drone purchases! We’re glad our team’s responsiveness, knowledge, and professionalism stood out during your experience. At DroneDoctor.com. We take pride in offering authentic DJI drones, including the DJI Mavic 4 Pro, DJI Avata 2 Fly More Combo, and more—along with expert repair services and fast nationwide shipping.
Your recommendation helps other drone pilots discover a reliable source for DJI drones and drone repair in Las Vegas and across the U.S. We look forward to serving you again and keeping your fleet flying strong!
—Jose & the Drone Doctor Team
They went out of their way to get my product to me before I left town. When it looked like it wasn't going to happen they sent it with "next day" service. I will always use them in the future.
Reply from Drone Doctor2025-09-04
Thank you for your kind words! We’re glad we could expedite your order with next-day service and make sure you received your drone before leaving town. At DroneDoctor.com. We go above and beyond to provide fast shipping, authentic DJI drones, and expert customer support for pilots across the U.S.
Your loyalty means a lot to us, and we look forward to being your trusted source for DJI drones, accessories, and repair services in the future.
—Jose & the Drone Doctor Team
Stayed in contact with quick responses and the package was delivered in about 10 days
Reply from Drone Doctor2025-09-04
Have bought two drones from them. The staff was responsive, knowledgeable, and professional. Would definitely recommend purchasing through Drone Doctor. We specialize in providing customers nationwide with hard-to-find DJI drones like the DJI Mavic 4 Pro, DJI Avata 2 Fly More Combo, and more, along with expert repair services right here in Las Vegas, NV.
Your recommendation means a lot to us and helps other drone pilots know they can count on Drone Doctor for authentic DJI drones, fast shipping, and exceptional customer service. We look forward to helping you with all your drone needs in the future!
—Jose & the Drone Doctor Team
Had a wonderful experiencing using drone doctor as a vendor for my drone needs. Very responsive and fast shipping. They were surprisingly available at all times and were happy to answer all of my questions and very polite through the entire process. Will absolutely do business there again.
Reply from Drone Doctor2025-09-04
Thank you for sharing your wonderful experience with Drone Doctor! We’re glad our team’s responsiveness, fast shipping, and customer support made the process smooth and enjoyable. At DroneDoctor.com. We pride ourselves on being available to answer questions and providing expert guidance on DJI drones, drone accessories, and repair services.
Your feedback helps other drone pilots know they can count on Drone Doctor for authentic DJI products, knowledgeable support, and reliable nationwide shipping. We truly appreciate your recommendation and look forward to helping with all your drone needs in the future!
—Jose & the Drone Doctor Team
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Ella Kodjababian · 1 review · Experienced 2025-08-27 ·
★★★★★
Drone Doctor not only fixed my drone
Drone Doctor not only fixed my drone, but offered lots of helpful drone advice admist it all! They were easy to work with and helpful during something as stressful a drone crash.
Reply from Drone Doctor2025-09-04
Thank you for sharing your experience! We’re happy we could not only repair your drone but also provide helpful advice to make the process less stressful after a crash. At DroneDoctor.com. Our goal is to be more than just a repair shop—we’re a trusted resource for DJI drone repairs, maintenance, and expert guidance so pilots can stay confident in the air.
Your feedback helps other drone owners know they can count on Drone Doctor in Las Vegas and nationwide for fast, reliable DJI drone repairs and knowledgeable support. We appreciate your trust and look forward to helping you with all your future drone needs!
—Jose & the Drone Doctor Team
C
Christopher · 4 reviews · Verified · Experienced 2025-08-08 ·
★★★★★
Easy in and out!
I received great service. Walked in, got my controller, and walked out.
Easy. Friendly. Fast.
I appreciate that!
Reply from Drone Doctor2025-09-04
Thank you for sharing your experience! We’re glad you found shopping with Drone Doctor to be easy, friendly, and fast. At DroneDoctor.com. and our Las Vegas drone shop, we take pride in providing quick in-store service, expert guidance, and authentic DJI products like controllers, drones, and accessories.
Your feedback helps other drone pilots know they can count on Drone Doctor for reliable DJI sales and support both in-store and online. We appreciate your business and look forward to serving you again!
—Jose & the Drone Doctor Team
Perfect product and quick delivery at a reasonable cost.
Reply from Drone Doctor2025-09-04
Thank you for your feedback! We’re glad to hear you received the perfect product with quick delivery at a fair price. At DroneDoctor.com. We specialize in providing authentic DJI drones, controllers, and accessories with fast nationwide shipping and competitive pricing.
Your review helps other drone pilots know they can count on Drone Doctor for reliable DJI products and exceptional service. We appreciate your business and look forward to serving you again soon!
—Jose & the Drone Doctor Team
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Bruce · 2 reviews · Verified · Experienced 2025-08-12 ·
★★★★★
quick communications and fast shipping
Reply from Drone Doctor2025-08-25
Thank you for your feedback! At Drone Doctor, we’re proud to provide quick communications and fast shipping so drone pilots can get their DJI drones, parts, and accessories without delays. Whether you’re purchasing the latest Mavic 4 Pro, Mini 4 Pro, or need expert DJI drone repair services, our goal is to keep you flying with confidence.
We’re glad you had a smooth experience and invite you to visit DroneDoctor.com