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Food, Beverages & Tobacco

E-liquids.com

100 reviews

4.9100 reviews
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About E-liquids.com

Data updated
Website
e-liquids.com
Category
Food, Beverages & Tobacco
Location
United States · Birmingham
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (1/1)
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Is E-liquids.com legit?

E-liquids.com (e-liquids.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Georgia Palmer · 2 reviews · Experienced 2026-02-26 ·

I sent an email due to unfortunate…

I sent an email due to unfortunate circumstances that my vape liquids popped in transit. I didn’t realise email shut off at 5 before I sent it; but I had a call from ash and a email he apologised an my complete order has been re shipped and due next day delivery ( so today) thank you ash!!!

Reply from E-liquids.com2026-02-27

Thank you so much for the amazing 5-star review! We’re really sorry to hear that your vape liquids popped in transit, that’s never the experience we want for our customers. I’m so glad Ash was able to get in touch quickly and sort everything out for you with a full reship on next day delivery. We truly appreciate your patience and understanding, and we’ll be sure to pass your kind words on to Ash he’ll be thrilled! If you ever need anything else, we’re always here to help. Thanks again for your support! Kind regards The e-liquids.com Team

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customer · 2 reviews · Experienced 2026-02-19 ·

Great products and customer service

When I received my order I was sent the wrong vape kit. E-liquids were very quick replacing the item with the correct kit. Less than 48 hrs. Many thanks to Kyle and the rest of the team. Amazing service!

Reply from E-liquids.com2026-02-23

Thank you so much for your wonderful review! We’re really sorry that you initially received the wrong vape kit, but we’re so pleased to hear that the team was able to get the correct one out to you within 48 hours. That’s exactly the level of service we aim for. A big thank you for the shoutout to Kyle and the rest of the team we’ll be sure to pass on your kind words. We truly appreciate your support and are always here if you need us! Kind regards The e-liquids.com Team

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Laura · 6 reviews · Experienced 2026-02-09 ·

Easy ordering

Easy ordering, delivery 👍 and products exactly what was needed thankyou

Reply from E-liquids.com2026-02-23

Thank you for your great review! We’re so pleased to hear that you found the ordering process easy, the delivery smooth, and that the products were exactly what you needed We really appreciate your support and hope to serve you again soon. Thank you! Kind regards The e-liquids.com Team

K
Kevin John Hines · 5 reviews · Experienced 2026-02-16 ·

Kyle went above and beyond to make sure my order was re processed

Kyle went above and beyond to make sure my order was reprocessed excellent customer service thanks much appreciated 👏

Reply from E-liquids.com2026-02-23

Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that Kyle went above and beyond to get your order reprocessed and provide excellent customer service. We truly appreciate your support and look forward to serving you again soon! Kind regards The e-liquids.com Team

J
John · 5 reviews · Experienced 2026-02-16 ·

Issue resolve

Had an issue with delivery and Kyle dealt with this promptly and everything is no sorted. Absolutely amazing company to deal with and have been a customer for nearly 5 years and will never go elsewhere.

Reply from E-liquids.com2026-02-23

Thank you so much for your incredible 5-star review and for being a loyal customer for nearly 5 years that truly means the world to us! We’re so pleased to hear that Kyle was able to resolve your delivery issue promptly and get everything sorted for you. We’ll be sure to pass along your kind words to him. Your continued support and trust in us are greatly appreciated, and we look forward to serving you for many more years to come! Kind regards The e-liquids.com Team

C
C Peters · 13 reviews · Experienced 2026-02-04 ·

Had.some superb buys from these…

Had.some superb buys from these people,and a great friendly CS l can rely on,really doesn’t,get any better,order its there the next day,although I didn,get a lollipop😂

Reply from E-liquids.com2026-02-09

Thank you so much! We’re really glad you’ve had some superb buys and that our customer service has been there when you needed it, that means everything to us. Next-day delivery praise? We’ll happily take that! As for the missing lollipop… noted! We’ll see what we can do! Thanks again for the support! Kind regards The e-liquids.com Team

J
Josephine Galligan · 5 reviews · Experienced 2026-02-09 ·

Ash from the customer service team was…

Ash from the customer service team was very prompt and polite whrn dealing with my order. Thank you Ash ☆☆☆☆☆

Reply from E-liquids.com2026-02-10

Thank you so much for your 5-star review! We’re really glad to hear Ash was prompt and polite while helping with your order. I’ll be sure to pass on your kind words to them, they’ll really appreciate it. Thanks again for choosing us, and we hope to help you again soon! Kind regards The e-liquids.com Team

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Gheorghita · 11 reviews · Experienced 2026-02-07 ·

Number 1 seller from UK

Number 1 seller from UK, high quality faster delivery 5 ⭐⭐⭐⭐⭐,I recommend with trust!

Reply from E-liquids.com2026-02-09

Thank you so much for the amazing 5 star review! We’re really happy to hear you loved the quality and fast delivery. Your trust and recommendation mean a lot to us, thanks for choosing our website. Kind regards The e-liquids.com Team

N
Natalie Harper · 2 reviews · Experienced 2026-02-03 ·

Really helpful and professional…

Really helpful and professional customer service experience with Kyle, who was dedicated to supporting me with an order query. Couldn't have asked for anything better - thank you, Kyle!

Reply from E-liquids.com2026-02-06

Thank you for your review. We’re pleased to hear that Kyle delivered a dedicated and professional customer service experience. We truly appreciate your support. Kind regards The E-liquids.com Team

E
El Simmons · 2 reviews · Experienced 2026-02-01 ·

Brilliant customer service

Brilliant customer service, very kind and go out of their way and amazing products. Highly recommend this site.

Reply from E-liquids.com2026-02-06

Thanks a lot for the amazing feedback! We always try to go the extra mile, so it’s great to hear it shows. Really appreciate the recommendation! Kind regards The E-liquids.com Team

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Gary Gregory · 3 reviews · Experienced 2026-01-26 ·

Top drawer

My only vape shop. Far better than any of the others. Fast delivery, great deals on salts and top customer service

Reply from E-liquids.com2026-02-06

Thank you for your kind review. We’re delighted to hear you value our delivery speed, pricing, and customer service. We truly appreciate your loyalty. Hope to see you again soon! Kind regards The E-liquids.com Team

K
Kevin Wright · 2 reviews · Experienced 2026-01-30 ·

Excellent service from eliquids .com today replaced my missing parcel thank you very totally 5 star ⭐

Excellent service from liquids

Reply from E-liquids.com2026-02-06

Thanks for the great feedback! We’re happy we could replace your missing parcel and get everything sorted. Really appreciate the 5 stars! Hope to see you again soon! Kind regards The E-liquids.com Team

C
Calvin Mustard · 2 reviews · Experienced 2026-01-28 ·

Amazing prices

Amazing prices, quick delivery and quick responses to emails thanks to Kyle for the quick response and fix, highly recommend this site will buy from here again 🙂

Reply from E-liquids.com2026-02-06

Thanks a lot for the awesome feedback! Great prices, fast delivery, and quick fixes are exactly what we aim for, Kyle will be thrilled to hear this. See you again soon! Kind regards The E-liquids.com Team

M
Michelle Kiernan · 3 reviews · Experienced 2026-01-28 ·

Great vape supplier with good range of stock

Great service and fast delivery as always. Queries are always dealt with quickly. keep up the good work and thanks Ash for the quick reply to my email.

Reply from E-liquids.com2026-02-06

Thank you for your feedback. We’re pleased to hear you continue to enjoy our service and delivery speed. We’ll be sure to pass your thanks on to Ash. Hope to see you again soon! Kind regards The E-liquids.com Team

c
christopher adams · 6 reviews · Experienced 2026-01-23 ·

Outstanding customer support

Outstanding customer support Kyle was exceptional in his duty of care and advice Will definitely be ordering from here again Thanks again

Reply from E-liquids.com2026-02-06

Thank you for the fantastic review! We’re so pleased to hear Kyle provided outstanding support and helpful advice. We truly appreciate your trust and look forward to your next order. Thanks again! Kind regards The E-liquids.com Team

K
Kelly · 6 reviews · Experienced 2026-01-22 ·

fab customer service

The item I ordered was out of stock and I was contacted by Kyle with a wide range of options to fulfil my order. He was so friendly and helpful to organise a replacement that I was happy with rather then just cancel and refund this order - much Kudos

Reply from E-liquids.com2026-02-06

Thanks for taking the time to leave such a great review. We’re pleased Kyle could assist you with a replacement option that worked for you. We truly appreciate your understanding and support. Hope to see you again soon! Kind regards The E-liquids.com Team

m
marie reilly · 24 reviews · Experienced 2026-01-19 ·

Next day delivery nil no reply to…

Since post finally get a reply . We have recently relocated our warehouse to a new location. This transition has led to delays in order fulfillment. As a result, we have placed orders on hold while we await the arrival of new stock. For the inconvenience , we have refunded the delivery charge. I appreciate your understanding while we address this. If you have any further questions or need additional information, please feel free to contact us at any time, we’re always happy to assist. Kind Regards Ash | Customer Service | 0121 272 2900 | 4 issues with this 1st is going by trustpilot customers have recieved orders in last few days so why was my order not sent out next day delivery 2nd if this is the case why not state it on there website, 3 still no mention of delivery, 4 still listing there phone number IT DOES NOT EXIST..asked them for refund if not ill raise a charge back

Reply from E-liquids.com2026-02-06

We’re sorry to hear you were unhappy with your experience and appreciate you taking the time to share your feedback. To clarify, there was a short delay during a warehouse relocation, which affected a small number of orders. Your order was dispatched on 21/01/26 and successfully delivered on 23/01/26. A notice explaining the temporary disruption was published on our website and also included within the email correspondence sent to you. We understand delays can be frustrating, and we apologise for any inconvenience caused. Our team works through emails in chronological order to ensure fairness to all customers, which may have contributed to the response time. Regarding contact details, we’re currently reviewing our listings to ensure all information is up to date. If you’d like to discuss this further, we’d be more than happy to help, please contact us directly and we’ll do our best to resolve any remaining concerns. Kind regards The E-liquids.com Team

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Cheryl Brown · 8 reviews · Experienced 2026-01-14 ·

Super fast delivery

Super fast delivery, all flavours available easy to use website

Reply from E-liquids.com2026-02-06

Thank you so much for the 5-star review! We’re thrilled you loved the fast delivery, wide flavour selection, and easy-to-use website. Hope to see you again soon! Kind regards The E-liquids.com Team

V
Vern · 7 reviews · Experienced 2026-01-15 ·

Amazing Customer Service from Angel!

I had a fantastic experience with E-liquids.com thanks to the exceptional help I received from Angel in customer service. From the moment I reached out, Angel was friendly, professional, and incredibly knowledgeable. They guided me through the order with patience and made sure all my questions were answered clearly. Angel went above and beyond to ensure everything was sorted promptly and I was kept informed throughout, something that really stood out to me. It’s rare to get such attentive and reassuring support these days, and I truly appreciate the effort Angel put in. If you’re looking for great service alongside a solid vaping shop, definitely check them out!

Reply from E-liquids.com2026-01-16

Thank you so much for taking the time to leave such a thoughtful 5-star review! We’re absolutely delighted to hear about your fantastic experience with E-liquids.com and, in particular, the exceptional support you received from Angel. Providing friendly, knowledgeable, and attentive service is something we truly pride ourselves on, and it’s wonderful to know Angel went above and beyond to make sure everything was handled smoothly and clearly for you. Your kind words mean a lot to our whole team and will certainly be shared with Angel. Feedback like yours motivates us to keep delivering the high level of service our customers deserve. Thanks again for your recommendation and support, we look forward to seeing you again soon! Kind regards The e-liquids.com Team

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Carole moran · 7 reviews · Experienced 2026-01-13 ·

Kyle was very helpfull

Kyle was very helpfull, sorted out my issue, great customer service

Reply from E-liquids.com2026-01-14

Thank you for your 5-star review! We’re delighted to hear that Kyle was able to resolve your issue and provide great customer service. We’ll be sure to share your feedback with him. Thanks again for your support! Kind regards The e-liquids.com Team