Easier to communicate with staff
Easier to communicate with staff. Respons quickly and products is wrapping nicely.
About Home Simplicity MY
Data updated- Website
- eastwoodliving.com
- Category
- Home & Garden
- Location
- Malaysia
- Status
- Unclaimed
- Replies to negative
- 100% (1/1)
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Is Home Simplicity MY legit?
Home Simplicity MY (eastwoodliving.com) has a 3.4 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 43% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-25.
What people say
Delivery was rather slow
Delivery was rather slow. I completely forgot abt my purchases until i received them!
Quality is good
Quality is good. But shipping took too long.
Reply from Home Simplicity MY2021-04-27
Hi Angel, thank you for taking the time to leave a review. We always strive for fast delivery and finding solutions to cater to these are on our priority always. We are glad that you are satisfied with the item. Thank you for your support on our business. - Claudia
Great product - happy to recommend
Delighted with the ceramic white marble vases I ordered. The items arrived earlier than expected and is safely packed in a lot of bubble wrap. The product looks just like the picture. Highly recomended :)
Reply from Home Simplicity MY2021-04-27
Hi Viviene, thank you for taking the time to leave a review. And we are glad that you are delighted with the items. We do hope to have you shop with again in the near future. Thank you for your support on our business. - Claudia
Too long a wait.
Delivery took too long and I was not informed of the delay until I had to ask about it, even then it took them days to respond.
Reply from Home Simplicity MY2021-04-26
Hi Sharin, we would like to apologise for the delay and miscommunication. We’ve always strive for fast delivery and provide a good customer experience, and we regret that we missed the mark. Your feedback is much appreciated. Thank you. - Claudia
Item poor
The item ordered reach to my hand after 2 months order. Plus, the item quality very poor, like diy thing, really not match with the price.
Reply from Home Simplicity MY2021-04-26
Hi Siti Asmah, thank you for your feedback. I’m sorry this happened to you and that you weren't pleased with your purchase. To make up for it, we have sent you an offer for your next purchase in the future. - Claudia
Unexpected
The product took quite some time to deliver. And once the item reached me, I had to assemble the item myself. I thought with a fancy website and nice range of furniture; like other big furniture, I expect the item to be deliver properly and with complete installation. Unless if you buy from IKEA then you know you will get the item in a box. So be prepared. Other than that, the table is nice.
Reply from Home Simplicity MY2021-04-26
Hi IIya, thank you for taking the time to leave a review. The furniture are unassembled to ensure there are no damages during delivery. We hope to provide door-to-door installation in the future as it is one of priority as well. Glad that you are satisfied with the coffee table. - Claudia
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