Hello,
Hello, Everything is fine, the only problem I have. It was time for delivery, it took a long for delivery.
About EasyKeys.com
Data updated- Website
- easykeys.com
- Category
- Home Services
- Location
- United States · Charlotte
- Status
- Unclaimed
- Last 12 months
- 115 reviews
- Replies to negative
- 70% (23/33)
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Is EasyKeys.com legit?
EasyKeys.com (easykeys.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 70% of negative reviews; 115 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Had very hard to find keys …
Had very hard to find keys for vintage truck . Great price and fast process. Postal service was slow but that’s normal and out of anyone’s control
Credit
My first order was Aug. 27,2024 for $21.53 but I only received credit for 12.80 but returned the entire order that were the wrong keys. The keys I received had no number on the plastic bag or the wrong keys, even though I sent the correct ID number like I have in the past. I am still requesting that additional credit to clear up that order.have been sick n not able to stay on top of mail.
Reply from EasyKeys.com2025-08-05
Thank you for reaching out, and we hope you're feeling better soon. We reviewed your original order from August 27, 2024, and can confirm that the keys returned to us were 5140 blanks, which matched the part number that was purchased. Based on the details provided, it appears that the incorrect key blanks may have been ordered initially, and your most recent order for 5141 blanks suggests the correct part was later identified. As noted in our return policy, when incorrect items are ordered, a 25% restocking fee is applied, and shipping costs are non-refundable. This accounts for the difference in the refund amount you received. We appreciate your understanding, and if you have any questions about future orders or need assistance verifying part numbers before purchase, we're always happy to help. Regards, Easykeys Team
Wrong product again
Wrong product again. And that’s because I sent pictures of wrong key and key I needed. Received the exact same key second time.
Reply from EasyKeys.com2025-08-05
Thank you for your feedback. We’re sorry for the continued inconvenience and confusion. Please note that the "2" stamped on the key is not a part number and does not indicate the key type. We’d be happy to look into this further if you’re able to provide a couple photos of the key you received in the reshipment. That would help us better understand the issue and possibly find a suitable solution. However, if you prefer to move forward with a refund, we completely understand and can process that for you as well—just let us know how you’d like to proceed. Thank you again for your patience. Best regards, Easykeys Team
Top Notch Performers
Needed keys for a hitch lock, I had the master. They sent keys and it wouldn't even turn in the lock... so I let them know then they sent more keys... so I started investigating by taking out the shackle and seeing how the lock mechanism worked with the master key. So I actually got the first set of keys to work. They were going to send me a 3rd set of keys without hesitation. I felt like a dork but and offered to pay for the extra keys but they refused. I know they lost out on that one but their customer service was exceptional.
Cam locks fit perfectly
Cam locks fit perfectly, fast shipping it’s nice having one key for the entire rv!
Excellent online transaction
Excellent online transaction. EasyKeys had exactly what I needed and they shipped it quickly.
The RV dealer wanted us to buy a key…
The RV dealer wanted us to buy a key replacement policy for a few hundred dollars. Replacing directly through you was only $13 for 2 keys. Great experience!!
Keys did not work
First set of precut keys didn't work Replacement blanks, (generic) keys locksmith informed me, will not work for this specific lock. Unfortunately, product did not work for my needs.
Reply from EasyKeys.com2025-08-05
We're very sorry to hear that the keys didn’t work for your lock. Based on the photo you provided, the blank we used appears to match your original key, and this is not a blank we typically encounter issues with. However, we understand your frustration, and since we don’t have an alternative option available, we’ve gone ahead and issued a full refund for your order. We appreciate you giving us the opportunity to try to help, and we're sorry we couldn't provide a better outcome in this case. Regards, Easykeys Team
Ordered a replacement key for a Husky…
Ordered a replacement key for a Husky toolbox that we lost in our move. First key did not work. I sent pics of lock and first initial key that they had sent. They sent a second key, which also did not work. Fortunately, we did find the original keys for the toolbox.
Reply from EasyKeys.com2025-08-04
Thank you for your feedback, and we're sorry to hear that the replacement keys didn't work out as expected. We truly appreciate you giving us the opportunity to try and resolve the issue. We’d love the chance to review the issue further by comparing your original key to the ones we sent. If you're able to share a photo of the original key alongside ours, it would help us better understand what went wrong. In the meantime, we're happy to issue a full refund for your order. We’re glad you were able to locate your original keys, and we appreciate your patience throughout the process. Best regards, Easykeys Team
The key did not work at all!
The key did not work at all! It went into the jetway but turned in no direction!
Reply from EasyKeys.com2025-08-04
We understand your frustration. We strive to provide a seamless experience for our customers, and it's disappointing to hear that you encountered an issue with the keys. We would like the opportunity to fix the issue! Help us, help you – send us photos of the keys that aren't working along with photos of the lock faces to [email protected] so we can identify the issue. Regards, Easykeys Team
Customer Service
Even though we were unable to get a key that would work, their customer service is phenomenal. They made multiple copies trying to get the right key. A full refund was issued without even asking. They went over and above what one would expect. I would highly recommend them to anyone. Fantastic team.
Return postage is outrageous.
The first key I ordered for the mailbox worked but rough to pull out. It was quite expensive. The second key I ordered for my padlock did not work at all. To return it in the padded envelope as instructed, UPS wanted to charge me $15! This is really a ripoff for the customer! Not a sustainable way to do business. I see in the response to my post you say you can mail it in a first class USPS envelope. Not a good idea! While it's possible to mail a key in a USPS envelope, it's strongly discouraged. Keys can easily damage the envelope and get lost or cause jams in the automated sorting machines. A padded envelope, small box, or tube is a much safer and more reliable way to mail a key. Unfortunately that is not affordable!
Reply from EasyKeys.com2025-08-01
We’re sorry to hear about your experience and appreciate your feedback. You're not required to return the key using UPS—a USPS First-Class Mail envelope works just fine and is much more affordable. Please feel free to reach out to our Customer Service Team with your order number, and we’ll be happy to look into a refund for the non-working key and assist with the return. Regards, Easykeys Team
Phenomenal Customer Service
I needed a replacement lock for my desk file cabinet, but couldn't fine one. I messaged EasyKeys and they identified the lock, key, and sent me a link to purchase (which I did). My first shipment didn't arrive. I called customer service and they sent me a replacement without question. The lock was a perfect fit and now my file cabinet is secured. Recommended!
Great service!
Great service
Great service, had issues with 1 key out of 4 and they cut a new one that worked great.
Great customer service and fast return…
Great customer service and fast return time. Had a miss order and was caught and fixed right away before the items where shipped.
My first key did not work
My first key did not work, so they sent me a new one and it worked. Very helpful!
Perfect fit.
Once I added some graphite to lock, key fit perfectly and now I have a cabinet that I can lock with ease.
Your quick response on sendin me keys…
Your quick response on sending me keys that don't fit and the solution of paying for shipping was fantastic it was mailed quickly to Hawaii and I received it within a reasonable time to use my cabinet drawers for work thank you thank you thank you I'm so pleased!