ecoATM (ecoatm.com) has a 4.0 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
We understand your concern. While many customers appreciate receiving cash immediately, we recognize that waiting for larger payouts to be dispensed can feel uncomfortable. We appreciate you sharing this perspective, and your comments will be taken into consideration as we continue looking for ways to improve the customer experience.
Thank you for your kind words! We're delighted to hear that the support you received was helpful and patient. Our team works hard to provide the best possible experience, and it's wonderful to know their efforts made a positive impact.
Making phone trade-ins simple and accessible is exactly what we aim for. It's great to hear that the process was easy and that our kiosk locations were convenient for you.
Copilot said: Easy, quick, and hassle-free. We're delighted to hear you had a positive experience and would use ecoATM again in the future. Thanks for choosing ecoATM!
We understand that the process didn't feel worthwhile for you and appreciate your honest perspective. Thanks for giving ecoATM a try and taking the time to share your experience with us.
Thank you for your feedback. We understand that the difference between the original evaluation and the final outcome left you disappointed. Regarding ID verification, when our policies or security requirements are triggered, the system may automatically prevent a transaction from being completed. We understand this can be frustrating and apologize for any inconvenience it may have caused. We appreciate you taking the time to share your experience with us.
What a fun review to read! It's especially great to hear that you received a good offer for your device. And we'll be sure to pass along the compliment to our little robot guide. Thank you for choosing ecoATM and for sharing your experience with us!
Bad the I got robbed . And was on the phone for 30min with no help
Reply from ecoATM2026-08-01
We're very concerned to hear about this. We'd like the opportunity to learn more about what happened and see how we can assist. Please contact us back at [email protected], so we can assist you.