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Food, Beverages & Tobacco

ecoATM

216 reviews

4.0216 reviews
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About ecoATM

Data updated
Website
ecoatm.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
90% (35/39)
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Is ecoATM legit?

ecoATM (ecoatm.com) has a 4.0 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

现金处理缓慢

当你收到大量现金时,发放现金的过程非常缓慢,这会让你紧张,因为在数现金时必须站在那里很长时间,因为人们可以走过,看看你应该得到多少钱,我感觉我会被抢劫

Reply from ecoATM2026-08-01

We understand your concern. While many customers appreciate receiving cash immediately, we recognize that waiting for larger payouts to be dispensed can feel uncomfortable. We appreciate you sharing this perspective, and your comments will be taken into consideration as we continue looking for ways to improve the customer experience.

女代表们高度…

女代表们知识渊博,而且非常有耐心。我感谢他们一贯的帮助。我感谢团队中的所有女性成员。

Reply from ecoATM2026-08-01

Thank you for your kind words! We're delighted to hear that the support you received was helpful and patient. Our team works hard to provide the best possible experience, and it's wonderful to know their efforts made a positive impact.

轻松处理旧手机的方法

在ecoATM 上用手机进行交易变得非常简单。 位置也总是很方便。

Reply from ecoATM2026-08-01

Making phone trade-ins simple and accessible is exactly what we aim for. It's great to hear that the process was easy and that our kiosk locations were convenient for you.

处理起来太麻烦了……

处理手机太麻烦了。不喜欢它。

Reply from ecoATM2026-08-01

We understand that the process didn't feel worthwhile for you and appreciate your honest perspective. Thanks for giving ecoATM a try and taking the time to share your experience with us.

留下了酸味

好吧,我认为前一天对我的设备的评估是 35 美元,然后第二天它就降到了 17 美元,这真是令人失望。这一下子显得有点陡峭。如果我必须提出一个建议,那就是当一个人没有被定罪并且案件仍在进行中时,不要标记一个人的身份证。在被证明有罪之前一直是无辜的会发生什么?或者至少,您可以告诉一个人为什么他们的身份证件不被接受,这样他们就不必满城跑来试图找出原因,然后最终不得不打电话给某人来帮助妥善处理和出售它。

Reply from ecoATM2026-08-01

Thank you for your feedback. We understand that the difference between the original evaluation and the final outcome left you disappointed. Regarding ID verification, when our policies or security requirements are triggered, the system may automatically prevent a transaction from being completed. We understand this can be frustrating and apologize for any inconvenience it may have caused. We appreciate you taking the time to share your experience with us.

好可爱的机器人

对于一部屏幕破损且几乎完全过时的手机来说,价格不错。格式很容易遵循,机器人给出了非常好的、详细的说明,很容易理解,我觉得唯一有点困难的部分是将充电器设备放回到它所在的插槽区域以便进行检查。而且这个小机器人非常可爱。 谢谢ECOATM

Reply from ecoATM2026-08-01

What a fun review to read! It's especially great to hear that you received a good offer for your device. And we'll be sure to pass along the compliment to our little robot guide. Thank you for choosing ecoATM and for sharing your experience with us!

K
Karylanne · 2 reviews · Verified · Experienced 2026-07-27 ·

Super easy

Super easy !

Reply from ecoATM2026-07-31

Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.

T
Terry Gamble · 1 review · Verified · Experienced 2026-07-31 ·

Cumbersome

Reply from ecoATM2026-08-01

We appreciate you taking the time to share your thoughts with us. As we continue working to improve the customer experience.

M
Michele Talos · 3 reviews · Verified · Experienced 2026-07-27 ·

Easy to use.

Easy to use. Do home get price. And kiosk simple to use, cash on spot

Reply from ecoATM2026-08-01

It makes our day to hear feedback like this, thank you so much for the love!

c
customer · 1 review · Verified · Experienced 2026-07-26 ·

Fast convenient

Reply from ecoATM2026-08-01

Love it! That's exactly what we aim for!

W
Walter Simansky · 1 review · Verified · Experienced 2026-07-30 ·

Bad the I got robbed

Bad the I got robbed . And was on the phone for 30min with no help

Reply from ecoATM2026-08-01

We're very concerned to hear about this. We'd like the opportunity to learn more about what happened and see how we can assist. Please contact us back at [email protected], so we can assist you.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

Easy operation

Reply from ecoATM2026-07-31

Thanks so much for sharing! We hope that you come back to us in the future!

J
Joshua · 1 review · Verified · Experienced 2026-07-24 ·

It was easy

It was easy, fast and very efficient. Thank you very much, Joshua

Reply from ecoATM2026-07-31

Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.

D
Dawn Coleman · 1 review · Verified · Experienced 2026-02-20 ·

Value for money

Reply from ecoATM2026-08-01

Great value is what we love to hear. Thank you for choosing ecoATM and for taking the time to share your experience with us!