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Food, Beverages & Tobacco

ecoATM

216 reviews

4.0216 reviews
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About ecoATM

Data updated
Website
ecoatm.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
216 reviews
Replies to negative
90% (35/39)
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Is ecoATM legit?

ecoATM (ecoatm.com) has a 4.0 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 72% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.

What people say

L
Larissa Bonner · 1 review · Verified · Experienced 2026-08-05 ·

Amazing customer service…

The man who answered my call was absolutely amazing. He truly listened to my concerns and reasons for calling. He would make sure to repeat back to me what he understood me saying to make sure he was understanding me correctly. Also, he explained things very well, he had a great attitude, and went the distance to resolve my issues completely.

Reply from ecoATM2026-08-07

Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.

d
dwayne jones · 2 reviews · Verified · Experienced 2026-03-22 ·

Very helpful in a time of need

Very helpful in a time of need, when in doubt they'll help you out.

Reply from ecoATM2026-08-07

Thanks for sharing your story! We love hearing how ecoATM is making a difference for awesome customers like you.

c
customer · 1 review · Verified · Experienced 2026-08-02 ·

It took me forever to actually get it…

It took me forever to actually get it to finally work like 30 minutes and then you only offered me seven dollars. I was so angry that I had spent so much time sitting there waiting to find out and you offered seven dollars. That was an insult.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Only thing I dislike is the fact that…

Only thing I dislike is the fact that the machine said my phone has scratches and it did not. I needed the money so I just accepted it.

D
Dan · 1 review · Verified · Experienced 2026-08-06 ·

It was easy.

Reply from ecoATM2026-08-07

Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.

A
Armani · 1 review · Verified · Experienced 2026-08-02 ·

Was broke but thank you corm yay

Was broke but thank you ecoatm yay

Reply from ecoATM2026-08-07

Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.

c
customer · 1 review · Verified · Experienced 2026-08-02 ·

Easy to use fair prices

Reply from ecoATM2026-08-07

Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Fast and easy

Reply from ecoATM2026-08-07

Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.

c
customer · 1 review · Verified · Experienced 2026-08-06 ·

Scam!!$200+ iPhone and only given $46

Scam! A $200+ iPhone and was only given $46 when the site said it would be $67. Just sell your iPhone on Facebook market or somewhere else where you can actually make a profit. They buy phones for cheap under the guise of being eco-friendly and helping the environment and then resell them for way more. This is a total scam!

B
Bradleigh H Horton · 7 reviews · Verified · Experienced 2026-05-08 ·

I have a lot to learn about this…

I have a lot to learn about this company for understanding how to recycle a cell phone the right way.

Reply from ecoATM2026-08-07

Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.

C
Close to lucky · 1 review · Verified · Experienced 2026-08-06 ·

Faster

Wish the machine was automated faster.

Reply from ecoATM2026-08-07

Thanks for the feedback. We'll be sure to look into it and take action where needed.

D
David · 3 reviews · Verified · Experienced 2026-07-15 ·

Horrible .feel like i was robbed

Horrible .feel like i was robbed. they gave pennies on the dollar

M
Michelle Albanese · 3 reviews · Verified · Experienced 2026-08-07 ·

Great way to recycle your phone

Easy to get an online quote. Kiosk was easy to use. Cash within minutes!

Reply from ecoATM2026-08-07

Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.

c
customer · 1 review · Verified · Experienced 2026-08-07 ·

Easy

Easy, fast and painless.

Reply from ecoATM2026-08-07

Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.

K
KELSO RODRIGUEZ DE LA ROSA · 2 reviews · Verified · Experienced 2026-08-06 ·

simple to use and very convenien

c
customer · 1 review · Verified · Experienced 2026-07-29 ·

Good price a

c
customer · 1 review · Verified · Experienced 2026-08-07 ·

Not worth the hype

Not worth the hype. Offered $1 for a cell phone that only had a crack on the bottom of right

A
April Staley · 1 review · Verified · Experienced 2026-08-02 ·

Because I had factory reset my phone it…

Because I had factory reset my phone it was saying it couldn't power on so therefore it only paid me 14.00 when online I got a quote for 117.00 before I decided to go ahead and sell it

S
Shelvy Thoulion · 1 review · Verified · Experienced 2026-08-07 ·

User friendly!!

C
Cynthia · 2 reviews · Verified · Experienced 2026-08-07 ·

Fairly Smooth Process

Had some trouble connecting but once charging cable was changed, it was a smooth process. I received almost twice as much for my phone as what I was offered other places. I would recommend.