Susan was the absolute best!
We are so happy you had a great experience. We appreciate your kind words.
ECRM (ecrm.marketgate.com) has a 5.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
We are so happy you had a great experience. We appreciate your kind words.
Susan was wonderful; she took care of us all day and made sure we and our guests had time checks and everything we needed for a productive day of meetings.
We are so glad to hear our team provided such excellent support for your meetings. We appreciate your kind words.
Crystal was fantastic Thanks !!!
We are so glad you had a fantastic experience! We truly appreciate your kind words.
Hotel was rough. Needs a lot of work. night time event was great. Staff did a great job. some of the meetings were not what they were last year.
We appreciate your candid feedback. We are addressing the hotel's condition and reviewing meeting content. We're glad our staff and event were great.
I really enjoy working the people that run ECRM meetings. Caroline is fantastic and her quick follow up is incredible. Always there when you need her. I’ve enjoyed working with her these past several years. Susan has been an absolute pleasure to work with each day. Always a bright smile and warm demeanor and helpful with anything that was needed. It was great to meet her this week.
We are so glad to hear you had such a positive experience with our team members. Your kind words are truly appreciated, and we thank you for your wonderful feedback!
My CSR Susan was AMAZING! Kept everything running smoothly. Quick to help and offer suggestions. Super great to work with. I hope she is my CSR at the next show.
We are so happy to hear about your excellent experience. We appreciate your kind words and positive feedback!
It was super easy for our team to get setup. The team members were all super nice and helpful. The events set up for us were great and well run. We had a great time meeting new friends and showing our brand.
We're so glad your team had such a positive experience! We appreciate you sharing your kind words about our team and events.
Great show. Charlie was extremely helpful and courteous the entire show. Meetings stayed on time always aware of next appointment. Thanks, Roy
We are so glad you enjoyed the show and appreciate your kind words about our team member's helpfulness.
We appreciate your kind words.
Once again, a seamless and brilliant experience as an exhibitor. 1st class support from the ECRM team who made things super easy. A special thank you to Susan who looked after me every day to ensure the meetings ran on time amongst other things. Nothing was too much trouble, thank you Susan!
We're so glad you had a brilliant experience as an exhibitor! We appreciate your kind words about our team's support and seamless service.
Well organized with high service levels. Any questions or needs we had Susan took care of it immediately. She was wonderful to work with.
We're so glad you had such a positive experience! We appreciate your kind words.
Fast and furious! Great meetings. Charlie was awesome!!! He was very patient with us and our shipping issues. Thank you. The hotel Internet was very challenging 😰
We're so glad you enjoyed your meetings and found our team helpful! We appreciate your feedback about the internet.
All the scheduled meetings ran right on time and were very effective. Charlie Irving was a tremendous help, making sure everything stayed on track and smoothly transitioning each group. We had a great experience and would love to come back. Huge shoutout to Charlie!
We're so glad to hear your meetings ran smoothly and effectively! We appreciate your kind words and look forward to welcoming you back.
Charlie and Nolan were great. They checked in with us often and helped make sure we had everything we needed. A big thank you to them
We're so glad our team provided such excellent service. Thank you for your kind words!
Great customer service. Awesome job to the gentleman that supervised the meetings and keeping everyone on track.
We're so glad you enjoyed our service and the meeting. We appreciate your kind words!
Everyone was fantastic across the board, I want to make sure and establish that from the start. But Charlie and Nolan are in my opinion the two shining stars of the event. They were the most attentive, professional, courteous, accommodating, and downright genuine trade show associates I’ve ever encountered. You can truly tell they care about the work they do, and they make a fantastic team together. They kept the whole room rolling, in check, and smooth flowing from meeting to meeting. Really appreciate their assistance with everything as I couldn’t have gotten through the show without them. I sincerely look forward to seeing how they grow with your company as you have employed two absolute winners in my book.
We are so glad to hear about your wonderful experience! It's fantastic to know that our team members made such a positive impact. We truly appreciate you recognizing their dedication and professionalism. Your kind words motivate us greatly.
Kristel and Kiersten were amazing to work with
We are so happy to hear that you had such a wonderful experience with our team members! Thank you for your feedback.
Krystel and Kiersten were absolutely amazing while at the show. Colleen was incredible to work with leading up to and during the show. Crystal (at main desk) went above and beyond multiple times to ensure we were taken care of. 5 stars!
We're happy to hear that our team made your Session experience amazing. We appreciate your positive feedback and are glad you were so well taken care of.
Charlie, Nolan, and the rest of the ECRM team went ABOVE AND BEYOND to help us and make our show experience great. Will be back!
We're so happy to hear that our team's efforts greatly contributed to your wonderful Session experience. Thank you for your positive feedback; we appreciate it!
This was our first ECRM and the team was awesome! Very accommodative and is obvious they want each brand to succeed. I got super fast responses and felt very prepared ahead of time. Kind and great people to work with!
We're happy to hear that you had an awesome first experience! It's great to know our team's support and dedication to your brand's success resonated with you. Thanks for your kind words!
64 reviews matching