ECRM (ecrm.marketgate.com) has a 5.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
As a first time participant, I loved the format! Great way to quickly gauge interest in our products. The staff was super friendly and helpful. Special shout out to Georgia and Susan for keeping the meetings flowing, answering our questions and helping with the return shipment process. I look forward to attending ECRM events in the future.
The staff have been wonderful and attentive to all of our needs. The online platform and scheduling made everything so seamless and organized!
Susan and Georgia were great! Bathrooms were a little far away
They were knowledgeable and very attentive to needs!
Everyone has been positive, welcoming, and helpful
The staffs are all friendly and willing to help.
Jocelyn is the best and amazing person. She always there for anyone and every time when we needed help. Couldn’t ask for more. Thank you so much for having her on ECRM teams.
We met with 28 customers in 2 days!!! Jamie and Jocelyn are outstanding partners in the process!
Susan was fantastic. She was there to help with setup, kept us on time and even helped us adjust our meeting schedule when needed. Thanks for all the help and support throughout the event.
The ECRM Summer Beverage Session was excellent! We had about 30 meetings with prospective buyers, and most were a good fit for us. We saw several opportunities for future partnerships, with immediate next steps with a few of them. Our ECRM rep, Sarah Pavlik, was fantastic and very helpful throughout the entire process! Excellent communication and very helpful any time we reached out with questions or needed help with anything. Thank you, Sarah!
This was our first time attending an ECRM buyer-seller event, and it definitely won't be our last. The way ECRM brings together buyers and suppliers through pre-scheduled meetings is an excellent concept and made our time there very productive. We had the opportunity to meet with many great buyers and build relationships that we hope will turn into long-term business. What really stood out to us, though, was the ECRM team. Every staff member we interacted with was friendly, cheerful, and always ready to help. No matter what question we had or what we needed, someone was there with a smile and genuinely wanted to help. You don't see that level of service very often. A special thank you to Sarah. Before we even arrived, she helped make sure I had a room that better fit my needs and also gave me the information I needed to rent a mobility scooter. That made a huge difference and allowed me to focus on the meetings instead of worrying about getting around the resort. I truly appreciate everything she did for me. I'd also like to thank Jaime and everyone else on the ECRM team. My staff kept telling me how impressed they were with how kind, professional, and helpful everyone was throughout the event. Every interaction we had was positive. Thank you to everyone at ECRM for making our first experience such a great one. We came to meet buyers, but we left impressed by the people behind the event. We are already looking forward to attending many more ECRM events in the future.
Wonderful team of people coordinating pre show and during. Great opportunity to connect with current and new buyers. The team makes everything so streamlined and easy!
Great meetings. Great team at ECRM. Jaime, Jocelyn and Carolyn were spectacular. We will be back.
Denise and Susan were great and made sure I was well taken care of. Helped all my meetings go smoothly
The staff is wonderful and the experience is great. I wish that everyone was in the same hotel.
Great meetings - always very organized! Everyone is always extremely nice.
I would like to recognize the staff who worked in our hall and supported the participants throughout the event. Unfortunately, I do not remember all of their names, but they truly deserve the highest rating. The team was professional, friendly, responsive, and always willing to help. Everything was well coordinated, questions were answered promptly, and any issues were handled quickly and efficiently. Their support made the event run smoothly and created a very positive experience for exhibitors and attendees alike. I greatly appreciate their hard work, dedication, and attention to detail. Thank you to the entire team for an excellent job. Your efforts did not go unnoticed.
Susan and Denise were extremely welcoming, supportive, and actively keeping on top of how things are going for us. Thank you for all your help!
Denise and Susan were absolutely wonderful. They made things so easy for us. They were great and making sure people didn’t miss appointments etc… can’t say enough about them.
64 reviews matching