Edestinos (edestinos.cl) has a 3.5 out of 5 rating on OK.one, based on 17 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 35% give 1 star; The business has replied to 50% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Flight advertised at US$617 on Kayak.com. Final cost reached CLP 756,629 (Aprox US$840) due to CLP 131,319 in transaction and payment fees. Customer service was unable to provide a satisfactory explanation. Travelers should review all fees carefully before purchasing.
I found a cheap ticket through Kayak. They transferred me to the E destinos website. The price was still good. I was very happy and entered all the details. After which, I clicked on the pay button. Immediately after the payment, I received a confirmation in my mailbox. Here a surprise awaited me. They took 232 dollars more than I agreed to pay. Then I called customer service to return the difference. But they were not going to do it. I asked to cancel my ticket, since less than 15 minutes had passed since the payment. They said it was impossible. I showed all the screenshots from my phone, but the result was zero. Be careful. They are scammers. Be prepared to pay a lot after you have paid. Terrible experience and total disappointment.
Super práctico y fácil de entender y pagar, sobre todo las promocione.
eDestinos can improve by closing and stop scamming pasengers. If you buy business class from them you will get to the airport to find out you don´t have an asigned seat and you must pay for your bags. You´ll get a nice middle seat in the back of the plane by the toilets. Scam .
Hola, Michael Turbeville. Con el fin de ayudarnos a identificarle en nuestro sistema y resolver el problema, envíenos un mensaje a través del formulario de contacto: https://www.edestinos.com.pe/acerca-de-nosotros/contacto eligiendo la categoría y el tema adecuados. Si desea comunicarse con nosotros, puede llamar a la siguiente línea telefónica: 56232109523 o correo electrónico [email protected], disponible de lunes a viernes. Recibimos llamadas de 8:00 am a 4:00 pm hora central. Su mensaje debe incluir su número de pedido. Comprobaremos lo que ha sucedido y cómo hemos gestionado la situación por nuestra parte. Gracias, un cordial saludo, eDestinos.
this is a scam. After you pay. You see a different price than you thought it was going to be. There is no way to cancel. They have no phone number. I learned my lesson. I just stick with the big companies. This is a scam.
Hola, Jj. Gracias por usar nuestros servicios. Saludos cordiales, eDestinos.
I like it so much. And is a good plataform
Hola, Jorge Contreras. Gracias por usar nuestros servicios. Saludos cordiales, eDestinos.
Buenos días, MARIA XIMENA, Gracias por su amable opinión. Estamos emocionados de que haya decidido viajar con nosotros. Saludos cordiales, eDestinos.
Terrible experience to the point of a scam. Purchased two tickets from Santiago to Sau Paulo. Payment processed. Then a week before the flight the emails began demanding payment a second time. I replied many times demonstrating payment. I even had to contact my bank in the us to provide pdf proof of payment. I did all of this and finally the daily emails stopped with no confirmation or apologies. We were able to travel but then the emails started again that I needed to pay again. Avoid! Book direct. This was a nightmare because we didn’t want to miss the wedding and were close to buying tickets elsewhere. Super stress and super unprofessional.
Good morning, Joe Banks. We regret very much the situation presented. For future contact, use the contact form: https://www.esky.com/about-us/contact. and choosing the correct category and topic. We will do our best to help you. Best regards, eSky.
¡Hola, jorge toro perez! Gracias por su opinión, la apreciamos de verdad. Saludos cordiales, eDestinos.
Hello, thank you for using our services. Best regards, eDestinos.
ES AMIGABLE . FACIL Y RAPIDO
Hola, RODRIGO HERNANDEZ. Gracias por usar nuestros servicios. Saludos cordiales, eDestinos.
bastaste fácil de usar! Really easy to use!
¡Buenos días, Paul Norris! Gracias por su amable opinión. Estamos emocionados de que haya decidido viajar con eDestinos. Saludos cordiales, eDestinos.
Gracias por tus comentarios positivos. Esperamos volver a servirte pronto. Saludos cordiales, eDestinos
Proceso simple, transparente con los valores de los TKT y los servicios incluidos en ese valor.
¡Buenos días, Estrella Martinez Diaz! Gracias por su amable opinión. Estamos emocionados de que haya decidido viajar con eDestinos. Saludos cordiales, eDestinos.
My flight with LATAM was canceled in 2020 due to Covid. LATAM clearly states that they refund tickets, but I need to do this via Edestinos. When I contact Edestinos they say that LATAM doesn't refund.
17 reviews matching