Effecto (effecto.app) has a 4.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is good. 77% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Susan Germani · 5 reviews · Experienced 2026-07-20 ·
★★★★★
Nora responded in a timely manner to my…
Nora responded in a timely manner to my request to cancel my subscription. I appreciated not having to play phone tag as with many other App companies.
Susan Germani
Reply from Effecto2026-07-21
Dear Susan Germani,
We're delighted to know Nora offered you a smooth and efficient experience when you reached out for assistance with your account. We're glad we could make things easy as you focus on building your ultimate routine. We're always here at [email protected] if you ever need anything.
Sincerely,
Effecto Team
D
Danielle · 8 reviews · Experienced 2026-07-15 ·
★★★★★
Helpful from first to last contact
I needed to find out how to stop my payment to the app.
I have found it very useful and helpful but I cannot afford it anymore.
So I contacted the customer service for help. I was impressed by the efficiency and professional way it was handled.
I would re commend both the app and the company.
Reply from Effecto2026-07-15
Dear Danielle,
We're so pleased to hear Effecto has been useful and helpful for you! It's wonderful to know our team handled your recent situation efficiently and professionally. We wish you continued success on your wellness journey and are always here at [email protected] if you ever need anything.
Sincerely,
Effecto Team
Dear shrinnfinn,
It's wonderful to hear about your positive experience and that Nora provided such prompt assistance! We're here to support your journey to better habits. We're always at [email protected] if you ever need anything.
Sincerely,
Effecto Team
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Donna M · 1 review · Experienced 2026-07-13 ·
★★★★★
Subscription Cancellation
To be honest, I received a bill that seemed suspicious to me. It was for $105.00, and I had no idea what is what for. I was finally able to figure out how to contact your company, and Nora Abot (Junior Support Specialist) got back to me right away and resolved my issue. I was very appreciative of her promptness and ability to cancel my subscription.
Reply from Effecto2026-07-14
Dear Donna M,
We're delighted you experienced our team's swift support and Nora's helpful assistance in resolving your situation. It's great to know we could quickly get things sorted for you. We're always here at [email protected] to support your progress toward a better routine.
Sincerely,
Effecto Team
J
Jenny, Linda, and Margaret · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Even cancellation is a breeze
The experience I’m reporting was the ease and care with which my subscription cancellation was managed. I signed up and just never even tried it. I decided to cancel. I sent one email, and the agent Nora wrote back a friendly email noting the cancellation has been processed. Madness. I am impressed.
Reply from Effecto2026-07-14
Dear Jenny, Linda, and Margaret,
What a kind note! We're so glad you felt supported and found the experience with our team to be so seamless. We're always at [email protected] if you ever decide to explore building healthy routines.
Sincerely,
Effecto Team
c
customer · 2 reviews · Experienced 2026-07-14 ·
★★★★★
I had very prompt response to my issue
I had very prompt response to my issue. It was solved immediately. I appreciate good customer service.
Reply from Effecto2026-07-14
Dear customer,
We're so pleased to know you received such a prompt and helpful resolution from our team! We're committed to making sure your journey to improved focus and better routines with Effecto is always smooth. Please know we're always here at [email protected] if you ever need anything.
Sincerely,
Effecto Team
C
Customer · 23 reviews · Experienced 2026-07-13 ·
★★★★★
AVOID
AVOID. I find I am not alone in having been ripped off by this company.
The comments in othercrevirws echo exactly what I woke up to yesterday to find they had taken £176.99 from me. Supposedly for the expiry of free 6 months I had unwittingly signed up for after which the charge was £176.99.
They wont budge on refunding it to 77 year old pensioner on small budget.
How come Nora did give someone a refund?? Written to Martin Lewis.
Reply from Effecto2026-07-14
Dear Customer,
We understand your concern about this situation. We'd like to remind that terms were outlined from the start. Please email us at [email protected] with your account email & order number so our team can review your specific case.
Sincerely,
Effecto Team
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Donna Carranza · 3 reviews · Experienced 2026-07-13 ·
★★★★★
I appreciate the quick response and…
I appreciate the quick response and would join again at a later time.
Reply from Effecto2026-07-13
Dear Donna Carranza,
It's fantastic to know you had a positive experience with our support, and we'd be delighted to welcome you back in the future. We're here to help you build your ultimate routine whenever you're ready. Our team is always available at [email protected] if you ever need anything.
Sincerely,
Effecto Team
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lkmhawk · 2 reviews · Experienced 2026-07-13 ·
★★★★★
Nora Abot was very prompt and helpful
Reply from Effecto2026-07-13
Dear lkmhawk,
We're thrilled by your wonderful feedback about Nora's assistance! It's delightful to know our team helps you on your path to better habits and well-being with Effecto. Feel free to reach out anytime at [email protected] if you need anything.
Sincerely,
Effecto Team
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Debbie · 2 reviews · Experienced 2026-07-13 ·
★★★★★
I email the company because I had 2 charges that I did not know what it was for
I email the company because I had 2 charges on my credit card and did not recognize the name. I had the privilege to email with Nora. I could tell by her email and the way she wrote it, that she was very kind person. She answer my question the first email I sent to her, it was a purchase that I made but the name of the company was different than what I knew it as.
My problem was resolved very quickly.
Debbie Johnson
Reply from Effecto2026-07-13
Dear Debbie,
It's wonderful to hear how quickly your matter was resolved and how kind Nora was. We're delighted to know we could help, and we hope you continue to build your ultimate routine with Effecto. Please remember we're always here at [email protected] if you need anything.
Sincerely,
Effecto Team
J
Jena Davis Coker · 1 review · Experienced 2026-07-10 ·
★★★★★
Very Helpful
The speed of the cancelation and ease of doing it were so helpful.
Reply from Effecto2026-07-10
Dear Jena Davis Coker,
It's wonderful to hear how smoothly everything went with managing your experience with us. We're delighted you found the process so easy. We hope you continue to thrive, and we're always at [email protected] if you ever need anything.
Sincerely,
Effecto Team
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Torgny · 14 reviews · Experienced 2026-07-09 ·
★★★★★
I signed up for the discounted trial…
I signed up for the discounted trial because I wanted to evaluate the service. After briefly looking at it, I decided it wasn't for me and never actually used the program.
Unfortunately, I forgot to cancel the subscription before the renewal date and was charged €138.53 for a 12-week subscription. As soon as I noticed the charge, I contacted customer support and explained that I had not used the renewed subscription at all. I asked if they could make a one-time goodwill exception and issue a refund.
Customer support responded promptly and remained polite throughout our correspondence. However, they consistently referred to their subscription terms and declined my request, even after I asked for my case to be reviewed.
I accept that I missed the cancellation deadline, so I understand why they rely on their policy. However, I was disappointed that no goodwill refund or partial refund was considered, despite my immediate contact and lack of use of the renewed subscription.
My advice to anyone considering the trial is to make a note of the renewal date and cancel well in advance if you do not wish to continue, as the subscription renews automatically at the full price.
Reply from Effecto2026-07-10
Dear Torgny,
Thank you, we understand your concern. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please reach out to us directly at [email protected] with your account email and order number so our team can look into everything noted for you.
Sincerely,
Effecto Team
Amazing support - responded and actioned my request in minutes
I'd forgotten that I hadn't cancelled my subscription so when I spotted it on my PayPal today, I dropped the customer service line a request and they got back to me in well under an hour to say that they'd actioned my request. Fastest support EVER!
Reply from Effecto2026-07-10
Dear Tamsin Fox-Davies,
It's wonderful to hear our team could assist you so quickly! We're thrilled Effecto is helping you create your ultimate routine. We're always here to support your journey at [email protected] if you ever need anything.
Sincerely,
Effecto Team
Nora was very helpful to me. I just ran out of time and did not use the app. I am a senior and am learning not to apply to too many things that I don't have the time for. I shall not bore you with all the mundane things in my life!!
Reply from Effecto2026-07-09
Dear Mary-Kay Perris,
We're glad Nora could be helpful. We understand it can be challenging to make time for new routines, and appreciate you sharing your situation. If you ever have questions or need support, please reach out to us at [email protected] with your account email.
Sincerely,
Effecto Team
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Teresa · 1 review · Experienced 2026-07-09 ·
★★★★★
I'm finally getting the help I need
I'm finally getting the help I need
I live in South Africa but it's not on the list of countries available?
Reply from Effecto2026-07-09
Dear Teresa,
What fantastic news to hear you're finally experiencing the clarity and guidance you've been looking for with Effecto! We're thrilled it's helping you understand how your actions influence your mood and health. Keep making great strides, and please reach out to [email protected] anytime.
Sincerely,
Effecto Team
Dear imjanedeleon,
It's wonderful to hear you're feeling optimistic about your journey with Effecto! We're here to help you discover how your actions can enhance your mood and health. We're always at [email protected] if you ever need anything as you build your ultimate routine.
Sincerely,
Effecto Team
K
Katie McG · 4 reviews · Experienced 2026-07-08 ·
★★★★★
Scam operation - Beware!!!
I didn’t even set up a subscription with this company and have only discovered they have subscribed me and taken a sizeable amount of money from my account. This is a scam operation!!!! Beware!!!
Reply from Effecto2026-07-08
Dear Katie McG,
We understand your concern regarding the matter you've described. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email [email protected] with your account email and any relevant details so we can look into your specific case.
Sincerely,
Effecto Team
J
Jon · 4 reviews · Experienced 2026-07-08 ·
★★★★★
Nora is a Keeper!
Nora solved my problem in a very quick, competent and pleasant manner. She even told me I could not get a refund in such a way that it didn't upset me; a little tact and friendliness go a long way in Customer Service!
Reply from Effecto2026-07-09
Dear Jon,
What a pleasure to hear Nora offered such a competent and pleasant experience, especially in clarifying your situation. We're thrilled Effecto helps you build routines for better focus and mood. Our team is always here for you at [email protected].
Sincerely,
Effecto Team
The customer service was the best part to me. The quickest response to any question or problem as I have ever seen! And it was a real person not some AI.
Reply from Effecto2026-07-07
Dear Shannon Ferguson Boothe,
It's wonderful to hear how much you valued the support you received! We're thrilled our team could provide such quick and personal assistance. We're always here to help you continue making positive progress with your routine, and you can reach us anytime at [email protected].
Sincerely,
Effecto Team
I had a problem with my subscription, one quick email explaining the problem and it was resolved in minutes. Can’t remember the last time I had such fantastic customer service
Reply from Effecto2026-07-07
Dear Mandy Billing,
We're delighted our team could resolve your matter so quickly, leaving you with such a positive experience! It's fantastic to know Effecto is helping you track your mood and build routines. We're always here at [email protected] if you ever need anything.
Sincerely,
Effecto Team
