Elephant Stock

Kendahl, we’re truly sorry for the frustration and difficulties you’ve experienced. We understand how upsetting this situation must be, and we sincerely apologize that your cancellation request was not handled properly. Please send us a private message with your order details so we can personally investigate what happened and work with you on a resolution. We would also like to provide compensation for the inconvenience. We look forward to hearing from you and making this right.

Thank you so much for your wonderful review! We’re thrilled you were pleased with the quality of your Glacier National Park photos and that Nina and Andrea were able to quickly resolve the mix-up. We truly appreciate your kind words and look forward to creating more beautiful pieces for you in the future!

Thank you for your continued support and kind recommendation! We're glad you've enjoyed our artwork and framing options. We're also happy we could quickly resolve the shipping issue and get your replacement to you. We truly appreciate your trust and look forward to serving you again!

Thank you for sharing your experience! We’re glad our team was able to quickly resolve the issue and honor the discount. We truly appreciate your understanding and your business!

Thank you so much for your kind words! We're thrilled to hear you love the artwork and that it was exactly what you were looking for. Your support means a lot to us, and we hope you enjoy it for years to come!

Thank you for your feedback, and we're sorry for your experience. We understand your frustration and apologize that your orders did not meet expectations. Your refund is being processed as promised, and we appreciate your comments as they help us improve.

Thank you for your feedback and for being a returning customer. We're sorry to hear about the confusion with your shipment and the delay in receiving a response from our support team. We understand how frustrating that experience can be, and we appreciate you bringing it to our attention. Your feedback helps us improve, and we're committed to providing a better experience going forward.

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great first experience with Elephant Stock and that your artwork arrived safely and on time. We're delighted that “Best Beach Buddies” brought you joy and that you’re happy with your purchase. We truly appreciate your support and hope you enjoy your new piece for years to come!

Thank you for sharing your feedback. We're truly sorry to hear that your order didn't meet your expectations and for the frustration this experience caused. We understand how disappointing it is to receive artwork that requires repairs, and we apologize that your experience with our customer service fell short of your expectations. Your feedback is important to us, and we appreciate you taking the time to share it as we continue working to improve.

Thank you for taking the time to share your experience. We're truly sorry for the frustration and disappointment this caused. After confirming that the package was lost in transit, we processed your refund. We also apologize for the difficulty you experienced reaching our support team. Your feedback is important to us, and we appreciate the opportunity to learn and improve.

Thank you for your feedback! We're glad to hear you were pleased with the material quality and installation. We appreciate your comments about the image clarity on the larger print and will share them with our team as we continue working to improve our products. Thank you for your support!

Hi Scott, We sincerely apologize for the frustrating experience you had with your order. We completely understand your disappointment regarding the shipping delays, lack of updates, and the overall experience you encountered. We recognize how upsetting this situation has been, especially after waiting several weeks for your package. To help make this right, we would like to offer you a full refund and you may keep the order. We have also reached out to you directly to assist further. Your feedback is important to us and has been shared with our team as we continue improving our shipping support and customer communication.

Thank you for your thoughtful feedback! We're delighted to hear you love the artwork and felt it was a great value. We also appreciate your comments about the shipping experience and tracking visibil ity—this is helpful feedback, and we'll continue working to improve both. We're glad your order arrived safely and in excellent condition. Enjoy your new piece!

We’re truly sorry to hear about your experience and completely understand your frustration regarding the lack of updates and delayed communication about your order. This is not the level of service we aim to provide, and we sincerely apologize if you felt ignored after providing the requested information. We understand how disappointing and concerning it can be to wait for both your shipment and a response from our support team. Please provide your order number so we can further review the issue and assist you accordingly. Again, we sincerely apologize for the inconvenience and appreciate you bringing this to our attention.

Thank you for your kind words! We're thrilled to hear you love the artwork, framing, and matting. It was our pleasure to assist with the exchange, and we're so glad our team could make the process smooth and stress-free. We truly appreciate your support and hope you enjoy your piece!

Hi Christopher, We’re truly sorry your frame arrived damaged and for the frustration this has caused, especially with the initial resolution offered. We completely understand why this was disappointing. We’ve processed a full refund to your account, along with an additional 5% goodwill credit, and you’re welcome to keep the item. We also appreciate your feedback about your support experience and sincerely apologize if it felt impersonal. It’s very important to us that every customer feels heard and supported, and we’re continuously working to improve how we handle situations like this. Thank you, Christopher. We truly appreciate your understanding, and we hope to have the opportunity to serve you better in the future.

Thank you so much, Susan! We're so happy to hear the assembly was easier than expected and that you love the final piece. We truly appreciate your support and look forward to serving you again.

Thank you for your feedback, Karyn. We're sorry that your experience did not meet expectations, particularly regarding the warped panel and the communication delays you encountered. We appreciate you bringing this to our attention and giving us the opportunity to address the issue. Your feedback helps us improve, and we hope to provide a much better experience in the future.

Thank you so much for your wonderful feedback! We're happy to hear both orders arrived on time, were well-packaged, and matched exactly what you expected. It’s great to know you’re loving your canvas prints and had a smooth experience from start to finish. We truly appreciate your recommendation and support!

Thank you for your kind words! We're so happy to hear the canvas prints look just as expected and have transformed your living room. We truly appreciate your support and look forward to creating something special for you again!