Emotionalsupportanimal (emotionalsupportanimal.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Quick response and exceptional carePriscilla called me so quickly while I…
Priscilla called me so quickly while I was finishing my application that was amazing. She was such a caring calm person who listened so well to what I needed. Forever grateful for her care and easy explanation to everything.
Reply from Emotionalsupportanimal2026-05-27
Thank you so much for sharing your experience! We’re thrilled to hear that Priscilla reached out so quickly and provided such caring and attentive support while you were completing your application. Her calm nature, compassion, and ability to clearly explain everything are qualities we truly value in our team. We’ll be sure to pass along your kind words to Priscilla — she’ll be so grateful to hear them. Thank you again for your trust and support!
K
Kim · 1 review · Experienced 2026-05-25 ·
★★★★★
Priscilla was helpful and explained the…
Priscilla was helpful and explained the information and process well
Reply from Emotionalsupportanimal2026-05-26
Thank you for your review, Kim! We’re so happy to hear that Priscilla was helpful and took the time to clearly explain the process and information for you. Providing a supportive and easy experience is always our goal. We truly appreciate you choosing EmotionalSupportAnimal.com!
Warm regards,
The EmotionalSupportAnimal.com Team
V
Victoria · 1 review · Experienced 2026-05-25 ·
★★★★★
Knowledgeable and Nice
I was surprised of how quickly this company called me. I was doing the payment when they called. Priscilla Coll was really nice and a pleasure to talk to. She answered my questions and helped me feel better about this process.
Reply from Emotionalsupportanimal2026-05-26
Thank you so much for your kind words, Victoria! We’re so glad Priscilla was able to make you feel more comfortable and supported throughout the process. She truly cares about taking the time to answer questions and provide reassurance every step of the way. We appreciate you trusting EmotionalSupportAnimal.com and are grateful you shared your experience with us!
Warmly,
The EmotionalSupportAnimal.com Team
R
Raenelle · 1 review · Experienced 2026-05-23 ·
★★★★★
Priscilla was amazing
Priscilla was amazing! She was very clear and supportive throughout this process. My fur babies mean everything to me and i was having challenges moving and having them come with me. She walked me through the process and had all the patience with me. You rock Priscilla!
Reply from Emotionalsupportanimal2026-05-24
Thank you so much for sharing your experience! We’re so glad Priscilla was able to support you during such an important and emotional time. We completely understand how much your fur babies mean to you, and it’s wonderful to hear she made the process clear, smooth, and reassuring every step of the way. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear them. Thank you again for your trust and support!
T
Tarra · 4 reviews · Experienced 2026-05-23 ·
★★★★★
Priscilla did amazing job explaining…
Priscilla did amazing job explaining everything in full detail and helping me get a good deal was very important I recommend anyone that’s looking for a good emotional support program too ask for Priscilla At emotional support animals. She did an amazing job for me. Thanks again.
Reply from Emotionalsupportanimal2026-05-24
Thank you so much for your thoughtful review! We’re so happy to hear Priscilla took the time to explain everything clearly and help you find the best option for your needs. Providing compassionate and detailed support is very important to us, and we’re glad she made such a positive impact on your experience. We truly appreciate your recommendation and your kind words. Thanks again for sharing your experience!
Brittany Hanes was a pleasure to work with, she made the process so easy!
Reply from Emotionalsupportanimal2026-05-23
Thank you for your kind words, Paige! We’re so happy to hear Brittany made the process easy and was such a pleasure to work with. We truly appreciate you taking the time to share your experience!
Warmly,
The EmotionalSupportAnimal.com Team
Great talking too the person. She helped out answered any questions without hesitation.
Reply from Emotionalsupportanimal2026-05-23
Thank you for your review, Tyson! We’re so glad to hear you had a great experience and felt supported throughout the process. It’s wonderful to know all of your questions were answered with care and without hesitation. We truly appreciate your kind feedback!
Warm regards,
The EmotionalSupportAnimal.com Team
Priscilla Made the Experience Easy and Anxiety Free!
Priscilla was extremely helpful and kind! She walked me through the steps and took the time to connect with me emotionally. She eased my anxiety for getting an ESA letter for housing and made the process easier than expected while explaining everything thoroughly and thoughtfully.
Reply from Emotionalsupportanimal2026-05-23
Thank you so much for sharing your experience, Kaitlyn! We’re so happy to hear that Priscilla was able to provide the kindness, support, and reassurance you needed throughout the process. Helping our clients feel comfortable, understood, and less anxious is incredibly important to us, and we’re grateful you trusted us to assist you with your ESA letter for housing. We truly appreciate your thoughtful words!
Warmly,
The EmotionalSupportAnimal.com Team
S
Scott Kramer · 1 review · Experienced 2026-05-21 ·
★★★★★
Easy transaction
Brittany Hanes made the transaction very easy and answered all my questions.
Reply from Emotionalsupportanimal2026-05-22
Thank you so much for your kind words! We’re thrilled to hear Brittany Hanes made the process easy and took the time to answer all your questions. We truly appreciate your feedback and are grateful for the opportunity to assist you!
G
Gary Suzuki · 2 reviews · Experienced 2026-05-21 ·
★★★★★
Brittany Hanes was very sincere and…
Brittany Hanes was very sincere and informative.
Reply from Emotionalsupportanimal2026-05-22
Thank you for your kind feedback! We’re so glad to hear Brittany Hanes was sincere and informative throughout your experience. We truly appreciate you taking the time to share your thoughts and are happy Brittany was able to assist you!
K
Kade Quinn · 1 review · Experienced 2026-05-21 ·
★★★★★
Amazing service
Brittany Hanes called me shortly after answer the questions about my pet. She was super helpfully, personal and professional answering all my question with detailed information. I left the call knowing everything I needed and felt very prepared to move forward with their service.
Reply from Emotionalsupportanimal2026-05-22
Thank you so much for your thoughtful review! We’re thrilled to hear Brittany Hanes reached out quickly and provided such helpful, personal, and professional support. Making sure our clients feel informed and confident moving forward is very important to us, and we’re so glad Brittany was able to answer all your questions in detail. We truly appreciate you taking the time to share your experience!
A
Anthony Davidson · 1 review · Experienced 2026-05-22 ·
★★★★★
Brittany Hanes was very nice and lead…
Brittany Hanes was very nice and lead me threw the process very easy
Reply from Emotionalsupportanimal2026-05-22
Thank you so much for your kind words! We're so happy to hear Brittany Hanes made the process easy and enjoyable for you. We truly appreciate your feedback and are glad Brittany was able to provide such great service!
H
Hilary Tran · 1 review · Experienced 2026-05-22 ·
★★★★★
Britney was amazing
Britney was amazing. Helped me set everything up for my new furbaby. So thank you and we appreciate it!
Reply from Emotionalsupportanimal2026-05-23
Thank you so much for your kind words, Hilary! We’re so happy to hear Britney was able to help make the process smooth for you and your new furbaby. We truly appreciate you taking the time to share your experience and are grateful to have been part of this exciting journey with you both!
Warmly,
The EmotionalSupportAnimal.com Team
Brittany was extremely compassionate during our consultation. She came across like she really cared and wanted to offer everything that she could to make sure that I was able to keep my fur babies and feel safe in my home and with my anxiety.
Reply from Emotionalsupportanimal2026-05-23
Thank you so much for sharing your experience, Seneca. We’re truly grateful for your kind words about Brittany. Compassion and care are so important to us, and we’re so glad she was able to help you feel supported, safe, and understood during the process. Thank you for trusting us to assist you and your fur babies!
Warmly,
The EmotionalSupportAnimal.com Team
⭐⭐⭐⭐⭐
Priscilla Nagessar was absolutely amazing throughout the entire process. She was professional, compassionate, knowledgeable, and always quick to respond to my questions and concerns. She made everything simple and stress-free while helping me with my ESA needs. I truly felt supported and cared for every step of the way. I highly recommend Priscilla to anyone looking for someone dependable, understanding, and efficient. Thank you again for your outstanding service!
Reply from Emotionalsupportanimal2026-05-23
Thank you so much for your thoughtful review, Leighanna! We’re thrilled to hear that Priscilla made the process feel simple, supportive, and stress-free for you. Your kind words about her compassion, professionalism, and dedication truly mean so much. We’re grateful you chose us to assist with your ESA needs and appreciate your recommendation!
Warm regards,
The EmotionalSupportAnimal.com Team
O
Ola Mixon · 1 review · Experienced 2026-05-20 ·
★★★★★
Great service
Great service, very personable and friendly. Brittany Hanes
Reply from Emotionalsupportanimal2026-05-20
Thank you so much for your kind words, Brittany! We truly appreciate your feedback and are so glad you had a great experience with our team. Providing friendly, personable service is always our goal. Thank you again for your support!
J
Johnny S · 1 review · Experienced 2026-05-20 ·
★★★★★
Thanks for the help Brittany!
Brittany Hanes was extremely helpful throughout the whole process. She helped me get my ESA appointment scheduled quickly, explained everything clearly, and even helped lower the cost for me. She also let me know I could use Klarna to split up the payment, which honestly made it possible for me to book my appointment the same day instead of waiting. Super professional, responsive, and understanding. Really appreciate all the help and support.
Reply from Emotionalsupportanimal2026-05-20
Thank you so much for your kind words, Johnny! We’re so happy to hear that Brittany was able to make the process smooth, clear, and accessible for you. She truly cares about helping our clients feel supported every step of the way, and we’ll be sure to share your thoughtful feedback with her. We really appreciate you trusting us to assist you with your ESA journey! 💙
Warmly,
The EmotionalSupportAnimal.com Team
I think Priscilla was awesome she really made us feel cared for I just really appreciate you guys thank you
Reply from Emotionalsupportanimal2026-05-19
Thank you so much for your sweet review, Sherry! We’re so happy to hear that Priscilla made you feel genuinely cared for throughout the process. Your kind words truly mean a lot to our team, and we’re grateful for the opportunity to support you.
Warmly,
The EmotionalSupportAnimal.com Team
L
Linda · 1 review · Experienced 2026-05-17 ·
★★★★★
Brittany was so sweet and…
Brittany was so sweet and understandable and extremely helpful.
Reply from Emotionalsupportanimal2026-05-17
Thank you so much for your kind words! We’re so happy to hear Brittany was sweet, understanding, and extremely helpful throughout your experience. We truly appreciate you taking the time to share your feedback!
M
Marcy · 1 review · Experienced 2026-05-17 ·
★★★★★
Brittany Hanes was great for me today
Brittany Hanes was great for me today, made the process smooth and was so very understanding of the purpose of having a esa approved pet or pets!
Reply from Emotionalsupportanimal2026-05-18
Thank you so much for your kind words, Marcy! We’re so happy to hear Brittany made the process smooth and showed such understanding and compassion for the importance of having your ESA pet(s). We truly appreciate you taking the time to share your experience, and we’re grateful we could support you through the process.
Warmly,
The EmotionalSupportAnimal.com Team
