SIGNS Labs (en.petbysigns.com) has a 4.8 out of 5 rating on OK.one, based on 6 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 5 of them were added in the last 12 months. Last updated 2026-08-10.
It was easy & straight forward to fill out the request form for an order.
However, it's really annoying that I can't actually order the products right then and there. Between waiting for you guys to then send a payment link, then wait for the order to be processed and then finally ship out with the slowest shipping time (understandably as it's the least expensive)..... it's a couple weeks before the products arrive and that's too slow.
I've taken time out of my extremely busy schedule to complete this process twice now, but I'm getting fed up.
Get these products to distributors so we can quickly/easily access them.
Reply from SIGNS Labs2025-12-12
Dear Customer,
Thank you very much for taking the time to share your feedback. We sincerely appreciate it. Your comments are very helpful as we continue improving our service.
Regarding your order, the payment arrived just before the weekend, which naturally extended the usual processing and shipping timeline. We understand how this may have felt slow on your end, and we really appreciate your patience.
Please stay tuned: we are currently working on expanding our distribution network so clinics can access our products even faster and with greater convenience.
Thank you again for your understanding and for supporting our products. If you need anything in the meantime, we are always here to help.
Have a great weekend!
Best regards,
Customer Service Manager
SIGNS Labs
The company is all around fantastic and have been very attentive to our needs. Our local representatives have also made multiple trips to introduce themselves. The diffuser and travel spray have been fantastic and we utilized them every day. We are a vet clinic that focuses strictly on behavior and we have noticed a drastic difference in what this product can do vs. other products currently on the market. The diffuser is also super cute!
Reply from SIGNS Labs2025-12-04
Dear Customer,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that our products have been helpful in your behavior-focused clinic. It means a lot to us that your team not only sees a clear difference compared to other products on the market, but also uses them every day.
Thank you again for taking the time to share your experience.
If there is ever anything you need, our team is always here to support you and your patients.
Best regards,
SIGNS Labs
My clinic sees rabbits and we try to do what we can to help them feel safer this has helped us in that task. We love our bunny pheromones ! finally something for our little prey animals :) we love to use it in exam rooms and educate clients to take some home after surgery to help with recovery or any stressful events or situations. Plus it smells good :)
Reply from SIGNS Labs2025-09-22
Hello Shanna,
thank you so much for your feedback! We truly appreciate your trust and support!
Our SecureHome is very practical and can be used in various situations and places. You are applying it in the perfect way- thank you for that on behalf of the bunnies.
We remain to your disposal for any quetsions.
Have a great day!
Best regards,
SIGNS NA
We are using the diffusers and travel sprays in our clinic, and I feel like we are seeing a big difference in the stress levels of our patients! There is no electricity, no oily mess, and no irritating smell from the spays! We love them so far, and highly recommend them over the existing pheromone products.
Reply from SIGNS Labs2025-09-19
Hi Heather,
Thank you so much for your wonderful review!
We’re delighted to hear that the diffuser (SecureHome) and spray (SecureTransport) are helping reduce stress for your patients, and that you find them easy and pleasant to use.
Your recommendation means a lot to us, and we truly appreciate your trust in our products.
If you ever have any questions or need support, we’re here for you.
Best regards,
SIGNS NA
The product works very well for my Maltese dog during overseas travel. He was calmer and relaxed. I highly recommend the product.
Reply from SIGNS Labs2025-09-05
Dear Joanna,
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that our product helped keep your Maltese calm and relaxed during overseas travel.
Your recommendation means a lot to us, and we’re glad we could support both you and your dog
We’re always happy to help if you need any guidance or support.
Best regards,
SIGNS NA
C
Consumer · 1 review · Experienced 2025-04-22 ·
★★★★★
Been having tension in my double cat…
Been having tension in my double cat household and after using this product I seen a big improvement with my cats anxiety!
Reply from SIGNS Labs2025-04-22
Dear Customer,
Thank you so much for sharing your experience!
We’re thrilled to hear that our product has helped ease the tension and reduce anxiety in your double cat household. Creating a more peaceful environment for pets (and their humans!) is exactly what we aim for.
If you ever have any questions or need support, we’re here for you.
Best regards,
SIGNS NA
