Great Customer Service
Great Customer Service. I placed an incorrect order and the rep was able to correct it over the phone as well as provide manufacturer stock and availability. Very pleasant to do business with.
Energy Control Technologies, Inc. (energycontrol.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-10.
Great Customer Service. I placed an incorrect order and the rep was able to correct it over the phone as well as provide manufacturer stock and availability. Very pleasant to do business with.
Hello Tina, thank you for your feedback! We truly appreciate the opportunity to support your business and will do our best to provide you with excellent support.
you had multiple choices for one valve and reasonable prices and send it to us in 4 days...
Scott was very capable and professional. Great price and great service! What more could you ask for?!!
Your company had the product in stock and ordering was easy.
Excellent communication! Great price!
Customer service was fast and knowledgeable
Thank you so much for your feedback! We truly appreciate it and are grateful to do whatever we can to support your business.
Very quick to answer my emails and any questions that i had over the phone. Very responsive and knowledgeable.
Wonderful! We are so grateful for your feedback and review - and very happy to be supporting your business!
Ease of finding the parts we need; efficient and simple ordering process; ease of establishing an account.
Thank you so much for your feedback. We are very glad to be supporting your facilities!
Quality product. Fast shipping. A+++ Thankyou.
Thank you for your feedback! We appreciate it tremendously. Please let us know if there is anything else we can do to support you.
You had what I needed Thanks
Excellent! Thank you for your feedback, we're very glad to support your business. Please don't hesitate to reach out if we can be of any further assistance.
great price, said free shipping but was charged for shipping.
Hello Robert, we received your order and truly appreciate your business. Please note that our free shipping threshold on our website indicates a minimum order of $495. Your order value was only $283 which is the reason shipping was applied. We are grateful for your feedback and will follow up with your expected ship date and tracking as soon as it's available. Thank you.
Great customer service and quick response time.
Thanky you for your feedback! We are so very happy to support your business.
Hello Richmond, we are truly sorry for the delay in your shipment. The manufacturer notified us that there is a component backorder on your product. Our system generated an email alert on 4/4/2025 to notify you that the product would not be available to ship until 4/21/2025, however, we truly apologize as this email may not have reached you. We will contact the manufacturer for you again today to see if your order can be expedited and follow up with you. We appreciate your business and wish to do whatever we can to meet your needs.
63 reviews matching