Engrave My Wine (engravemywine.com) has a 4.8 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
L
L_Dubbs · 5 reviews · Experienced 2026-06-17 ·
★★★★★
Order never received
I ordered an engraved bottle for my best friend's 50th. After 3 days I messaged asking when I would see the proof. They said they had a technical issue and lost the message. We emailed back and forth because then they said they hadn't charged me for the engraving. I asked for a number to call to sort it all out. They responded asking for my phone number and then I never heard from them again. I requested a refund for the $240 they charged me. No response. I called, emailed, and tried chatting through their site but could not get anyone to respond. Very disappointing at the customer service. I had high hopes because their reviews were very good. I missed my friends birthday and had to re-order with another company and give it to her late. Overall a terrible experience with this company.
Engrave My Wine creates personalized gifts with beautiful engraving, quality craftsmanship, fast delivery, and excellent service for memorable special occasions.” 🎁
M
Marie · 1 review · Verified · Experienced 2025-12-30 ·
★★★★★
The designer was very patient &…
The designer was very patient & answered all my questions. It was nice to preview the design to make certain it looked right.
A
Andrea · 1 review · Verified · Experienced 2026-01-04 ·
★★★★★
Absolutely beautiful
Absolutely beautiful. They did such a great job engraving a bottle of Dom. I was a bit worried given how expensive a gift it was but they did wonderful.
N
Nicholas · 1 review · Verified · Experienced 2026-01-11 ·
★★★★★
The company response time was great
The company response time was great. They sent an email within minutes of receiving the order, I approved the design, and the order was on its way. The finished product was great as well. I was giving the gift to my business partner and it made the statement I wanted. Will be using this company again.
Purchased an engraved champagne bottle for a friend for her engagement! It was a huge hit and such a special gift! I chose to expedite my order and it came so quickly! The proof came within hours and the bottle itself was delivered within days. So happy with how everything came out and customer service was great!
C
Christina Lane · 1 review · Verified · Experienced 2026-01-01 ·
I ordered an engraved bottle for an employee who just celebrated 25 years with our Company. I worked with the design team who was most helpful, fast and efficient. It turned out lovely and is a very unique gift. I would highly recommend them.
the engraving was great and looked exactly like what I requested, similar to 2 years ago.
Only issue was with bottle itself which had some marks/scratches that is clearly visible to naked eyes which was embarrassing when the gift was presented; and receiver pointing them out (twice!)
Perfect! I am in awe of how well my purchase turned out! I paid for the email proof which was well worth it. They emailed me throughout the whole process and even made suggestions that improved the look of my request. Not an up-sale! The recommendations didn’t cost anything more. The final product was beyond my expectations. Worth every penny for exactly what I wanted. It was packaged so carefully for shipping from N.J to Texas. Highly recommend!
Reply from Engrave My Wine2025-12-15
You're Amazing!!! Thank you so much for your review 🙂
It's challenging to stand out in a crowded space, especially online. Our approach, since day one, has always been to help guide customers and to create the most beautiful personalized gifts. We love that you relied on our expertise and that exceeded your expectations.
Sounds corny, but this review is what fuels our passion and keeps us going! You made my day and I speak for the team in saying so 😄
Thanks, again.
- SZ
Although you have to pay extra for a preview of your item engrave, my wine, got back to us in less than 24 hours with the preview. It also was expeditiously shipped and arrived in less than a week from when the order was placed.
Reply from Engrave My Wine2025-12-15
You're Amazing! Thank you so much for your review 🙂
This was the most seamless experience I’ve had doing business online! The iterative review process was spot on, all my requests were not only met but surpassed my expectations…received my order well in advance of promised delivery, great job! I hope I have another opportunity to work with you in the future. Thank you Olha! 5 stars all around!
Reply from Engrave My Wine2025-12-08
Thank you so much, Sandee! I say, make another opportunity because working with you was awesome... because you're awesome! Thanks, again, please enjoy, and let's do it again soon!
Best regards,
SZ
The customer service was great - they were very helpful in rushing an order for me. They also sent the design ahead of fulfilling the order for approval so the entire process was very smooth and transparent.
Reply from Engrave My Wine2025-12-15
You're Amazing! Thank you so much for your review 🙂
