ordered two pairs of size 12
ordered two pairs of size 12. They sent two pairs size 47 (UK 11). they did not fit. Would not arrange return or refund and suggested I give them away if they didn't fit! A complete scam!
About Enjerr
Data updated- Website
- enjerr.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 85 reviews
- Replies to negative
- 0% (0/211)
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Is Enjerr legit?
Enjerr (enjerr.com) has a 1.1 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently complained that the products received, such as bags, shoes, and clothing, did not match the online advertisements and suffered from extremely poor quality. Buyers also experienced frustrating delivery delays and encountered major obstacles when attempting to process returns or secure a refund. However, some customers also noted that certain delivered items were comfortable or featured acceptable material. A few reviewers additionally mentioned successfully receiving a refund or resolution after engaging in extended communication regarding their orders. People highlighted that sizing guides were frequently inaccurate, leading to incorrectly sized apparel and footwear.
Auto-generated from all reviews of this business. For reference only.What people say
DO NOT DEAL WITH THIS SHAM COMPANY - ENJERR
DO NOT DEAL WITH THIS SHAM COMPANY - ENJERR ! I ordered size 8.5 shoes, size 8.0 shoes were delivered which was Enjerr's error. I reported this error and requested size 8.5 as per my order. They replied, stating i have to pay US#+$20 for return postage, even though the error was not mine, Then they demanded I return the shoes at my cost of US$20, and they would provide me with a 20% discount on an alternate order / pair of shoes. This has gone on now over approx. 11 emails to the, whereby they have progressively insisted I pay for the return of the shoes / pay for their error, with no resolution of obtaining size 8.5 as per my original order. I recommend that you / nobody ever deals with this shame Chinese company ever again in the future, as all they want to do is be deceitful, with absolutely no recognition and / or respect for their customers whatsoever. DO NOT DEAL WITH THIS COMPANY - ENJERR !
Total Ripoff
My wife ordered a pair of orthopedic shoes and they arrived with one broken, it couldn't be worn. We asked about a refund and were asked for Bar code, tracking number and sku, all of which they already had , then no reply, total rip-off. We finally got a reply from enjerr, the agent offered us 15 % credit on our order for a pair of shoes that broke before my wife even got them on. The shoes besides being defective are not orthopedic shoes. We finally got a credit for 30% although they offered 20% plus a 10% credit on next order, There won't be a next order.
Don't deal with this company - a Scam
I purchased shoes hoping to have help with my balance. They sent me shoes 2 sizes too big. for me and refused to solve the problem. They are refunding me under $20. Not a solution. Horrible company.
Shoe size smaller than stated and not…
Shoe size smaller than stated and not made of Leather as stated. Poor quality and bad stitching that wont last
Trying to find where this firm is is…
Trying to find where this firm is is like trying to parcel smoke. I have a feeling IF I get an order it’ll be similar to temu products…. Rubbish
Cheap Chinese goods
Cheap Chinese goods. DO NOT USE THEM I ordered size 12,5 trainers and they were about size 10. Then they refused full refund and offered partial refunds stating that my cost of return would be too expensive. Terrible company to deal with
Had to laugh when I read the promo on…
Had to laugh when I read the promo on these shoes, all BS. Why I laughed is because I am wearing the exact same shoes that I bought from AliExpress direct from China for less that A$28 (Australian). They are comfortable and well made and I would recommend them if you just want a good looking comfortable walking shoe. Beware the scammers, buy direct from China and cut out the middle man.
Waited 3 weeks for 2 pairs of trainers…
Waited 3 weeks for 2 pairs of trainers which were ill fitting and very poor quality. I have had similar for a tenth of the price from Temu and they didn't last very long. Let's see how the chance of a refund goes. According to reviews I have read I think it's going to be a However if like me you paid by PayPal you can contact them. May get your money back .
they are cheaply made and not worth the…
they are cheaply made and not worth the money i paid, i wish i had read the reviews before buying, as i would not have, they have no markings, not even the size is marked, this must then be a no name shoe from China, why am i not surprised its crap.
Went out of out of business now business in March 25 check…
Went out of business in March 25 check companies house for details it's a scam site keep away or loose your money
Don't go near
My experience the same as everyone. They need stopping and placing behind bars. Have you taking photos awaiting saying...... no actual refund give to a friend!
This company is THE WORST one I have…
This company is THE WORST one I have had the misfortune of dealing with. Shoes I had ordered were in wrong size and in wrong width. In spite of sending the company multiple emails , I received in response two standard replys . I am furious with this fraudelent Company that made a mistake by sending me the wrong shoes , completely ignores my emails and refuses to issue me a refund in the amount of US$ 82.00 . BUYERS BEWARE !!! Do not make any purchases from this Company as it is not a legitimate Company .
Chinese sizes
I ordered a pair of trainers from this crowd, I wear size 10 UK. When they arrived they would not have fitted my grandson definitely not size 10, perhaps in Chinese sizes. Unfortunately after contacting them they informed me that they do accept returns but offered a 20% on further orders, no thanks. Be aware if you are buying shoes order 2 sizes above UK size. I would not recommend this crowd to anyone.
Everyone must steer clear of these…
Everyone must steer clear of these people. Ordered 2 pairs of loafer type shoes size 8.5 uk . Received 1pair correct size and the other size 5 uk they have not replied to emails. TOTAL SCAMMERS. DO NOT USE.
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