I had concerns it may not arrive in…
I had concerns it may not arrive in time. Your customer service assumed me it would arrive and it did. They fit well and look good. Thanks for everyone s help.
About Enzug
Data updated- Website
- enzug.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 0% (0/29)
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Is Enzug legit?
Enzug (enzug.com) has a 3.7 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
What people say
Buyer beware - Do not recommend, please avoid this company
It is simple I purchase 3 items but they did not fit well and were not made very well, so I asked for a refund or exchange and all they offered was a 30% discount just to go away, unfortunately I did not check any reviews but it appears that is all they do just so they dont have to return/exchange, it is like throwing your money away because they refuse any other option, so buyers beware of this company
Very happy
What you see is what you get...good quality , delivery time as stated..very happy thank you .
SCAM ALERT
SCAM ALERT! DO NOT USE THIS COMPANY . i knew chancing a buy with this company was a gamble. Absolute THIEVES. paid for 4 items, they have not delivered and are now ignoring my requests for a refund. Beyond disappointed. Disgusted. DO NOT PAY FOR ANYTHING FROM THIS COMPANY
The delivery was fine
The delivery was fine, speedy and efficient.
Perfect fit
Perfect fit. Really beautiful clothes. I’m satisfied and happy!
I purchased a white envelope dress…
I purchased a white envelope dress which on the add looked really pretty, but when I tried it, the sleeves where tight, the fabric stiffy, and the bottom part with a lining that makes the dress loose mobility, giving a very bad shape to the back. Now, they keep trying not to reimburse me, sending offers which I do not want. I’m an experienced online customer on servers brands, and I keep only what looks good on me. Enzug doesn’t seem a serious company regarding customers satisfaction.
I was concerned about no up dates
I was concerned about no up dates, but was reassured via email that all was well. I needed that as I have had a bad experience with another company. I feel I can trust Enzug now. The products that I ordered we delightful. I am well pleased. 10/10 to Enzug. 😊
Some of the material has a faded look…
Some of the material has a faded look the 2xxl sleeves are too tight please send better quality clothes
I ordered 3 tops
I ordered 3 tops. My package from Enzug arrived to our US address in the time they approximated. From there, the shipping company we use got the package to us in Central America. The 3 tops arrived in perfect shape. Made well. Happy customer. I would shop Enzug again.
Absolutely horrendous quality and not…
Absolutely horrendous quality and not cheap either. Have complained by email as I want to return 2 tops totalling £76 and they have offered me $20. DO NOT BUY - a total scam from China, clothes smell terrible and are not the fabric composition that it says on the website
Good delivery
Good delivery. Items very nice too
Fits me well
Fits me well. Pleased with it
Good fit dresses just as described…
Good fit dresses just as described quick delivery very pleased
Stay away from this company
Stay away from this company. I’ve written numerous mails to get a refund and had no reply. I sent a message also on Messenger and when I chased for a reply I got a one word answer ‘wait’!!!! and then they blocked me on their FB page. On their website it says guaranteed refund - that’s a laugh! I will be reporting to Facebook and trading standards.
ENZUG WARNING
ENZUG WARNING - ENZUG TAKE NO RESPONSIBILITY FOR THE CARRIERS THEY USE!!! THEY USE THE CHEAPEST CARRIERS AVAILABLE WITH INCREDIBLY BAD REPUTATIONS AND THEN TAKE NO RESPONSIBILITY FOR NO DELIVERIES. DO NOT USE ENZUG IF YOU WANT TO AVOID YOUR MONEY BEEN STOLEN
Lovely items and great value
Pleasantly Surprised
To be honest, I was a little suspect that this wasn't going to work out - I thought it would take weeks for anything to arrive and that the quality would be cheap. (Yes, I've had that experience off Instagram ads!) Not at all - I am so happily surprised and will definitely be shopping here again. Good fit true to size and good quality.
my order was received on time.
my order was received on time. the dresses fit true to size.
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