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Food, Beverages & Tobacco

Epic Cellars

62 reviews

5.062 reviews
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About Epic Cellars

Data updated
Website
epiccellars.com
Category
Food, Beverages & Tobacco
Location
United States · Louisville
Status
Unclaimed
Last 12 months
62 reviews
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Is Epic Cellars legit?

Epic Cellars (epiccellars.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.

What people say

L
Lee · 1 review · Verified · Experienced 2026-07-15 ·

5 star service!! 🌟

Great process from start to finish!! Would definitely use again.

Reply from Epic Cellars2026-07-19

FANTASTIC! We are very happy to hear you are pleased with your transaction! Cheers! The Epic Cellars Team

L
Lorrie · 1 review · Verified · Experienced 2026-07-09 ·

Stellar Experience

The process of selling a single bottle was nothing less than stellar. I was offered a fair price only hours after sending pictures and the request. I was sent communication throughout the process and even as it was traveling to its final destination. It was a rapid and efficient experience.

Reply from Epic Cellars2026-07-19

Hi Lorrie! Thank you so very much for this wonderful review and 5 Stars! It makes all the difference in the world to a small business like ours. Cheers! The Epic Cellars Team

J
James · 3 reviews · Verified · Experienced 2026-07-16 ·

A perfect experience Great communication from beginning to…

Great communication from beginning to end. Very fair price paid. Really nothing could have been easier or better. I’d give 6 stars if I could.

Reply from Epic Cellars2026-07-19

Hi James, Thank you so much! We will take the 6 Stars! Cheers! The Epic Cellars Team

C
Cody Smith · 2 reviews · Verified · Experienced 2026-07-15 ·

Epic Cellar's team did a fantastic job…

Epic Cellar's team did a fantastic job of helping and guiding me with the process of selling my chateau wine to them with numerous emails constantly to stay up to date on what to do and when to ship it. I would highly recommend this company for future business opportunities again! Payment was next day after They received my unopened / undamaged shipment. Delivery of the shipping contents was quick easy to follow and was the right materials needed to get my item to them safely. As well as the price they offered along with free shipping from the materials to get to me and back to them. I have to give a shout-out to Amy and Debbie for their help and support with this transaction!

Reply from Epic Cellars2026-07-17

Wow! Thanks Cody! We really appreciate not one but 2 reviews! Thank you for the recommendation! Cheers! Epic Cellars

J
Jeremy Anderson · 2 reviews · Experienced 2026-07-15 ·

How can you not give 5 stars with great…

How can you not give 5 stars with great people like Amy (who was fantastic) and Krista taking care of things?! Even with the scorched Earth heat wave we were able to make the simple and easy bottle shipping process work. Fair and honest evaluations and quality customer service. Epic, indeed :)

Reply from Epic Cellars2026-07-17

Hi Jeremy! Thank you so much for this awesome 5 Star review if our service! We really appreciate that you chose to work with us! Cheers! Amy and Krista Epic Cellars

c
customer · 1 review · Verified · Experienced 2026-07-15 ·

Great service!

Reply from Epic Cellars2026-07-17

Thank you for the 5 Stars! Cheers! Epic Cellars

c
customer · 1 review · Verified · Experienced 2026-07-14 ·

Very easy and easy

Very easy and fast. Highly recommend.

Reply from Epic Cellars2026-07-17

Thank you very much for the 5 Star review of our service! Cheers! The Epic Cellars Team

M
Michael A. · 2 reviews · Verified · Experienced 2026-07-07 ·

Epic Cellars is the BEST!

Epic Cellars is simply the best! It’s a very straight forward and simple process in which they do all the work (and even the “thinking”) for you. All you need to do is take a few pictures of your product(s) and give them your information and they take care of absolutely everything else. Each step of the way you’re explained what is going to happen and what Epic Cellars is doing for you. The entire process, from the start to me getting paid, was only a few days. Best experience ever and one I would not hesitate to use again. 👍

Reply from Epic Cellars2026-07-14

Hi Michael! Thank you a lot for these reviews of our service! It is important to us to hear our sellers' comments. Especially positive ones like this! Cheers! The Epic Cellars Team

J
Jeff B · 1 review · Verified · Experienced 2026-07-09 ·

Great Communication

Over the top communication through the whole process. Seamless and easy.

Reply from Epic Cellars2026-07-14

Hi Jeff! Thanks for the 5 Star review! So glad the process was user friendly! Cheers! The Epic Cellars Team

D
Dave Wheaton · 1 review · Verified · Experienced 2026-07-09 ·

Incredible Customer care

The customer service and care are the best I've ever experienced and I'm an old man so this is far from my first rodeo. I had one item to sell and I was treated as if I had a million dollar collection. I received a very fair hours after submitting photos and a description. Shipping supplies were sent to me immediately and I was updated daily on their expected arrival. After I shipped my item to them, I got at least one email every day and sometimes two to update me on the progress. I received payment 2 hours after they received my bottle. I cannot sing Debbie and Amy's praises enough. Thank you, thank you, thank you!

Reply from Epic Cellars2026-07-14

FANTASTIC! Thank you so much Dave for this review! So glad to hear we checked all the boxes. Cheers! Amy and Debbie

c
customer · 1 review · Verified · Experienced 2026-07-09 ·

Excellent service amazing people to…

Excellent service amazing people to work with them make everything so easy thank you so much payment on time delivery and supplies on time

Reply from Epic Cellars2026-07-14

Thank you so much for this review! Cheers! The Epic Cellars Team

J
Julie · 1 review · Verified · Experienced 2026-07-09 ·

Everything was great

Everything was great! Was done fast and fair pricing. Customer service was excellent And responded fast.

Reply from Epic Cellars2026-07-14

Hi Julie! Thanks so much for choosing to sell your Dom P with us at Epic Cellars. We're glad to hear you are pleased with your transaction! Cheers!

c
customer · 1 review · Verified · Experienced 2026-07-08 ·

Great communication and fast!

Reply from Epic Cellars2026-07-10

Thank you so much for choosing to work with us at Epic Cellars to sell your bourbon collection! Thank you too for the 5Stars! Cheers!

c
customer · 1 review · Verified · Experienced 2026-07-08 ·

Good experience

Good experience! Simple buying process, Great customer service, Quick to reply to email

Reply from Epic Cellars2026-07-10

Thank so much for this review! We are happy to hear you are pleased with the sale of your lovely bottles of wine! Cheers! Epic Cellars

S
Stephen Karten · 1 review · Verified · Experienced 2026-06-26 ·

Epic did everything as they said they…

Epic did everything as they said they would and that was first rate.

Reply from Epic Cellars2026-07-09

How nice! Thank you so much for the 5 Stars! Cheers! The Epic Cellars Team

c
customer · 1 review · Verified · Experienced 2026-07-03 ·

Easy transaction

Easy transaction, professional staff

Reply from Epic Cellars2026-07-07

Thank you! We appreciate the 5 Star review of our service! Cheers! Epic Cellars

M
Mark Johnson · 1 review · Verified · Experienced 2026-06-30 ·

Everyone there ..

Everyone there ... Krista and Debbie, just made everything so very easy. Seemed if I had a question and wanted to write them... I would go to the e-mail and see that they already wrote me... and answered the question before I could even ask. Just really great service. They kept in touch the entire time.

Reply from Epic Cellars2026-07-07

Hi Mark! Thank you for this review! We appreciate the complement very much! Cheers! Krista and Debbie Epic Cellars

c
customer · 1 review · Verified · Experienced 2026-06-19 ·

These people are honest and fair

These people are honest and fair. They do what they say they will do. I would not hesitate to do business with them again.

Reply from Epic Cellars2026-07-07

Thank you very much for the 5 Star review! Cheers! The Epic Cellars Team

G
Greg S. · 1 review · Verified · Experienced 2026-06-25 ·

Had good communication

Had good communication. And everything went as they said it would. No surprises.

Reply from Epic Cellars2026-07-07

Hi Greg! Thank you for the 5 star review! So glad you are pleased. Cheers! Rachel and the Epic Celars Team

R
Raymond · 2 reviews · Verified · Experienced 2026-06-30 ·

Amy kept me updated on the whole…

Amy kept me updated on the whole process and was a pleasure to work with. I would definetly use them again!

Reply from Epic Cellars2026-07-03

Thank you so much for this awesome 5 Star review! It was a pleasure working with you as well. Cheers! Amy and the Epic Cellars Team