Epic Cellars

Great communication and friendly staff

I found Epic Cellars from a simple Google search. Their responses are extremely quick, offer and instructions are clear, and everyone I communicated with was very friendly. Offer was good considering they still need to make money when they sell and it beat me trying to find a private buyer myself. I would sell to Epic again! Thank you for a great experience!!

Great experience

Great experience! Would definitely work with them again.

Amazing and fast

The communication was great. I never had to question what’s going on. From the beginning to end, they helped me out a lot

Easy hassle free

Thank you for making this is super easy…

Thank you for making this is super easy process. all my questions were answered through your video or emails received. Very prompt notifications payment was immediate after receipt of item.

Honest & reliable!

This was the first time in my life that I ever sold a valuable bottle. I did some research online and found out it was possibly worth a lot of money. There were a few recommended vendors. Epic Cellars was one. I wrote to all. I heard back from two. The first vendor offered very close to what Epic Cellars did, but they did not offer the prepaid shipping and packaging. What actually made me choose Epic was the friendly communication I had with their staff. From questions I had prior to deciding, all the way through to being promptly paid, it was a pleasure. I would highly recommend this vendor. Very knowledgeable and honest.

Easy

Easy, trustworthy!

amy and debbie both made this a easy…

amy and debbie both made this a easy conformable experience. Give them both a raise .

Excellent customer service and…

Excellent customer service and communication from Amy. Thank you.

Great experience

Great experience! Easy fast communication and the process was smooth.

Best Place to Sell Your Vintage Champagne or Wine

When looking to sell a 26 year old bottle of high end Champagne, I was lucky to discover Epic Cellars. The process from start to finish was professional and seamless. Communication was constant and thorough and payment was received very shortly after the product was received and inspected. I highly recommend Epic Cellars.

Overall good experience!

Reply to my inquiry was sooner than expected and included an offer price. All subsequent communication was timely, and the shipping process simple. Thank you!

Epic Cellars lives up to being epic

Sold a couple of bottles to Epic Cellars. Compared to other buyers/stores, my doubts faded fast thanks to how professional and easygoing the process was. Rachel led the way and made it smooth, and Amy and Debbie on shipping kept things moving without a hitch. Fun vibe the whole time. Thanks, Epic Cellars — you truly do live up to being epic!

A pleasure to deal with

Epic Cellars was a pleasure to deal with. Communication and follow-up were great and the transaction was handled seamlessly and with integrity.

Excellent communication

Excellent communication. Response time was quick. Debbie was professional and great to work through the process with. Price was fair, payment timing as promised. Shipping was easy. Great experience!

Fair, fast, and friendly!

The staff at Epic Cellars were great to work with! They made an offer on our 50+ year old bottle of champagne that we thought was fair. Other places weren’t interested since it was a single bottle, not a whole collection. They followed up when I failed to respond after a week or so which I appreciated as it had slipped my mind. The shipping supplies were sent quickly, and they communicated by email multiple times tracking the package and keeping me informed of where we were in the process. Finally, they received and inspected the bottle as soon as it was delivered AND sent the full payment the same day (within an hour or two of their inspection). Wonderful experience! I just wish I had more bottles to sell them.

Great experience

When reflecting on my experience with Epic: People - The team members (Debbie and Amy) were instrumental resulting in a very positive customer experience. Quick turn around on questions and thorough explaining in detail reasoning behind the answers. Process - The flow of the process is well designed and straight forward. From quote, to shipping materials, labels meticulously laid out. Product (Service) - the price from Epic was the highest compared to other companies for the bottles in this transaction.

Such a great experience with this…

Such a great experience with this company! Very professional and honest! Thank you!

Was very easy transaction

Was very easy transaction. Shipping box worked great and payment was processed quickly.

5 star service

I was a little apprehensive about the idea of sending my valuable bottle to complete strangers. In the end I couldn’t be more pleased. From start to finish they provided fast and honest communication. They provided me with shipping supplies and detailed instructions to complete the transaction. The day after receiving my bottle I woke up to the funds in my bank account as agreed. I give them five out of five stars and will recommend them to anyone in the future.