Epic Will (epicwill.com) has a 4.5 out of 5 rating on OK.one, based on 42 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Epic Will made setting up my memorial estate surprisingly painless—clear prompts, no lawyer-speak, finished in one evening. The templates saved me hours and held my hand through questions I’d never thought to ask. Only missing the ability to attach a short video message; had to upload it separately. Still, for the price and ease, I’d recommend it to friends who hate paperwork as much as I do.
I paid for Epic Will but I never heard from them. Their website appears to be shut down. It appears to have been a scam.
The user interface is very intuitive, clean, and easy to use. It didn't meet my family's needs, so Epic Will offered me a full refund, and their customer service was great.
Great experience! While Epic Will was not an exact fit for our needs, they patiently worked with us through the refund process. We learned a lot that will help us meet our needs. Quite impressed with Epic Will!
Much easier to do than I anticipated. I kept procrastinating because I wasn't sure how to write a will. Epic makes it really easy.
Customer service is outstanding. Actual contact with a person who went all out to help with any issues or questions.
We found Epic Will through the Ben Shapiro discount. The process was easy. Just fill out the forms online answering guided questions, print and have the documents notarized, then upload your notarized documents and you're all set. After that, Epic Will staff are always there to take good care of you. We had a technical issue with one of our wills not appearing in the spouse's account. The Epic staff took personal care of us with one point of contact to assist us and answer all of our questions. They consistently followed up with us personally to keep us updated and when resolved followed up again to ensure all of the issues were resolved to our satisfaction. Great customer service goes a long way and personal attention even further! Highly recommend Epic Will! 5 Stars all the way!
I am a single person with 2 adult children and a simple "estate" with a home, car and a few cherished items. I wanted an affordable way to legally memorialize my final wishes. Epic Will was not only very affordable but easy to complete with clear instructions. I had 1 challenge which they stepped in to help resolve in 2 days. I would highly recommend Epic Will.
Having to create a will honestly was a daunting task and I was nervous about the whole process. However, Epic Will helped bring peace into my chaos. The website was easy to navigate, and the questions were straight forward. Their customer service was quick to respond with any questions that I had. I would recommend Epic Will to anyone who needs help walking through the tough process of making a will.
Customer service responded asap and accommodated me quickly and respectfully!
My wife and I are still young, but we don't want to incentivize the government to off us and sell our children for spare parts. So we made a joint will using Epic Will. The process was very straightforward. In fact, filling out the Epic Will forms was easier than getting the personal details from our family. Thanks Epic Will!
Amazing! the support got back to me quickly and helped add a discount to my account.
Incredible company with an easy user intuitive platform. Very straight forward process that allowed me to appoint who I needed to handle my estate. I wasn’t left questioning if I didn’t do it correctly and everything made sense! Thankful for the ease of use and well developed website and the quick responses from customer service. 5 stars.
I wish this had worked for us! After diving deeper into our ideal will, we realized we needed an attorney. However, Epic Will came very close. We received a full refund within 24 hours. It was worth an attempt to try this company's offer. 5 Star company for sure!!!
Epic Will was clear, streamlined, and easy-to-use. Great service! The only reason I'm giving it 4 stars is because it didn't have enough options for us to complete our estate documents and we ended up moving forward with a lawyer for our needs. For that reason, I'd recommend that anyone whose will is relatively straightforward definitely use Epic Will--super affordable and easy to use. For more complicated estates, save yourself some time and hire a pro.
There are a lot of companies out there when it comes to wills and the process can be daunting. However, my experience with Epic Will was smooth and easy. They were very quick to answer any questions I had and were able to help walk me through the process. It is also their mission to provide free wills so single mothers which is pretty neat. It was easy to make my decision when I found out they were in the business for more than just selling wills. They are trying to make a difference and raise awareness to how important it is to have a living will. I would recommend this company.
If you have any complexities such as a trust or disinheriting someone, online wills are probably not the way to go. That said, Epic Will is an easy to use website that walks you through the process step by step. It is very good for simple and straightforward wills. Ultimately I was not able to use it but not because of a problem with the product itself. The company worked with me to understand my challenge and issued me a full refund.
I love the idea and was able to begin the process to pass it onto my husband. In the meantime, we adjusted our financial plans and found that this WILL was not set up for the TRUST we needed to do what we wanted for our grandchildren. That being said, the only flaw I see is that there was a week of "technical difficulties" that kept me from retrieving my password to log in, initially. The refund process was fast and efficient and the people were very friendly! Maybe down the road, there will be specific programs for the various states... Thank you!
Like many others this product didn't work for me. I have a blended family and a common but slightly more complicated situation. I'm planning on just seeing an attorney. I requested a refund via the customer service email address and received a response in less than an hour with proof of refund. Five stars for that. If you are single or married with only kids from your current marriage than this might work for you.
No flexibility. Don’t use unless you’re doing a very standard cookie cutter will. Even then you may have issues. I couldn’t complete mine and I’m seeking a refund
42 reviews matching