Epolos.com (epolos.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 80% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
L
Lee T · 1 review · Experienced 2025-12-06 ·
★★★★★
Willing to work to get order on time
This was the first time I ordered embroidery polos for a large church group. I had a design with complex accents that took a few iterations to get right. The ePolos team was patience and worked to get the design right. They even overnight my ordered at their expense to ensure that I received the polos in time for my event. I highly recommend ePolos based on my pleasant experience.
Reply from Epolos.com2026-05-13
Thank you! We appreciate you and your business!
D
Debby White · 2 reviews · Experienced 2025-12-01 ·
★★★★★
Thank you Epolos for the beautiful…
Thank you Epolos for the beautiful shirts and hats for my family business! The quality and style are a 10 out of 10!
Reply from Epolos.com2026-05-13
Thank you! We appreciate you and your business!
R
Robert · 1 review · Verified · Experienced 2025-11-13 ·
Epolos is excellent in quality, service, and price.
Epolos is excellent in quality, service, and price. We use Epolos multiple times a year to get items for our company and groups. We love that All Pricing Includes FREE Embroidery and FREE Shipping so there are no hidden charges. It makes it really easy to plan ahead and put in orders. Also, if we are collecting money for everyone to pay for their own, we know the final price upfront! In addition, the customer service is excellent. I don't have to wait 24 hours for a response. Responses are usually fairly quickly which I really appreciate. The only thing I wish is that they had a wider product selection so we can continue using them even more.
Epolos printed several options for me to see the final result before I made up my mind on which version of our logo looked the best. I love the way it looks on all of the merchandise we purchased for my comany. Thanks Epolos!
Reply from Epolos.com2026-05-13
Thank you! We appreciate you and your business!
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Patrice · 2 reviews · Experienced 2025-11-13 ·
★★★★★
First time ordering and my order was…
First time ordering and my order was not delivered when it’s says and I am still waiting on my order never again
Reply from Epolos.com2026-07-03
Hey Patrice, we are sorry your order was not delivered when you believe it would be. We find no record of you in our system, and have requested information on this review multiple times. Please let us know if there is anything we can do to earn your business again. -Richard
I worked to upload graphics, pick shirts and sizes. The site didn’t record my notes so I had to repeat them in an email. I was a first time customer, so i used the code for 2 different graphics. Bi paid and then they said I couldn’t do it the way I thought. Thus meant the shirts were going to be a lot more money. I asked to cancel and was told I would have to pay because you already ordered the shirts even though I hadn’t approved the design artwork. They also couldn’t tell me if my design was going to be more than the paid for stitches which could mean another fee. I had to email again and finally was allowed to cancel. Seemed like false advertising I decided just to go back and stick with 4imprint. I was hoping to order fewer shirts though you as I have to order 72 shirts to get a good price. I paid the same to them but got more shirts than I would have gotten from you.
Reply from Epolos.com2025-11-17
Bobbi,
We are disappointed that you were not happy with our customer service.
When you place an order with our company, we do order the garments as that allows us to offer the quick turnaround times that we offer.
We did ship your garments back, and canceled your order as requested. We incurred those re-stock fees on our behalf and did not charge you anything.
We are glad that you found a provider for your needs, and wish you the absolute best of luck in all your future endeavors!
D
Dawn · 6 reviews · Verified · Experienced 2025-10-15 ·
★★★★★
It has always been so easy to order…
It has always been so easy to order from your company.
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
J
Jerry · 1 review · Verified · Experienced 2025-10-04 ·
★★★★★
Very happy with embroidered polo shirts
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
I used Epolos years ago for custom embroidered shirts and just placed another order — they’re still top-notch. The quality of the embroidery was excellent, and the customer service went above and beyond to make sure my order arrived in time for an event with a very tight turnaround. Great to see a company that still takes pride in its work and delivers exactly what they promise. Highly recommend.
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
M
Michael · 1 review · Verified · Experienced 2025-10-09 ·
★★★★★
We had a great experience
We had a great experience. A bunch of teachers at my school got together to order shirts. Fortunately, they have a huge selection of shirts. We all got different stuff, and they came out great. They made the logo look good in embroidery as well.
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
J
James · 1 review · Verified · Experienced 2025-10-10 ·
★★★★★
Amazing Company
From start to finish the sales people were great! Nice Easy Seamless transaction, and the Polos came out great!
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
Working with Epolos was a great experience! Richard was incredibly quick to respond to our inquiry and made the entire process smooth from start to finish. He promptly got us the samples we needed and kept us updated every step of the way, so we always knew what to expect. It’s rare to find such responsive and professional service these days—highly recommend Epolos and Richard for anyone looking for quality products and exceptional customer care!
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
C
Chris H. · 1 review · Verified · Experienced 2025-09-27 ·
★★★★★
Small company, BIG service!
Great people! Great quality. Fast turn around! Great all around service! Will definitely do business again.
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
s
shawn · 3 reviews · Experienced 2025-10-24 ·
★★★★★
So great to work with!
As has been the case with every order, our company receives great service, quick turnaround, friendly communication and awesome products at a good price from Epolos. In addition to our order, we were interested in buying some hats, but the look and fit of hats can really vary. Daisy recommended one and sent a sample which we love. They even put our logo on it which was beyond expectations, we just wanted to see the hat style. This is the great customer service they provide! We will be placing another order soon.
Reply from Epolos.com2025-11-17
Thank you for your business! We appreciate you and the opportunity!
size and tshirt model , not good , we never used it , no one like and not fit at all
Reply from Epolos.com2025-11-17
Tulsi, we are very sorry that you did not like the garment you chose on our website.
We did reach out and offer to work with you on a potential re-print.
We have not had any other complaints on this garment.
Since we don't do the garment manufacturing ourselves, we do rely on our wholesalers, and we do put the garment specs they provide us on every product on our website.