Our aim is to build a long term relationship, to provide quality service for you, from your side you need to be involved in this great adventure to the world of boundless beauty.We know how hard it is to find the right individual product for you, among thousands of brands, not efficient, poor quality and fake products. We are a group of elite specialists, who decided to use applied experience and create a unique, stable, professional platform for the beauty esthetic qualitative Korean products for you. We are an open-minded creative team, who have seen other companies making mistakes with the wrong attitude and strategies. Our mission is to build a special platform, where you can enjoy online shopping and find the right qualitative products at the best price. We would like to find a solution, whether it be retail or wholesale purchase, to make your skin or body look better or your business grow. We are an Estraderma, a new generation innovative aesthetic company.
Written by the business, not verified by us.
Is Estaderma legit?
Estaderma (estaderma.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many loyal consumers consistently highlight the impressive selection of specialized skincare items, noting that the goods are top-notch, highly effective, and arrive surprisingly fast. Buyers routinely commend the exceptionally responsive customer support team and the smooth, straightforward ordering process easily accessible on the official platform.
However, some people mentioned encountering rather unexpected customs fees upon final delivery or occasional tracking complications with their international shipments. A few shoppers also reported somewhat frustrating experiences involving unexpected order cancellations or specific items going out of stock right after completing their payment.
Auto-generated from all reviews of this business. For reference only.
Poor customer service - literally lost mony and got nothing
Placed an order for an instock product. The order didn't ship for over a week so I had to reach out and they told me the product was out of stock... but my order would ship when it was back. 2.5 weeks in, my order ships and was seized by customes, the tracking showed that UPS never received it. Once again, I had to reach out to find out what was happening. I was told they would reship the next week. A month in and still no indication of a reship, once again, no one is communicating with me, so I have to reach out. I'm informed that the product is on back order with no indication of when it will be in stock.
So, I asked for a refund back to my method of payment... no can do. Only a Bank Transfer... I checked the transfer fee from my bank and asked them to cover the $6.75, which they did, but they did not cover the fee from their bank.
End of day- poor communication, poor customer service, I lost money and got nothing in return.
Never again.
If Estaderma replys to this review with a different version of how it happened- we can add dishonest to the list.
I have usually good experiences with estaderma , as some customers already know , is a bit difficult to make payments using the global transfer, Remitly etc , I wish to be able to pay with credit card direcrly but usually won’t work and / or using PayPal . Other than that , i have ordered items to canada and also delivered to Mèxico . Good service and great products
This company sold a scam product that RUINED MY FACE, and will NOT dissolve for THREE YEARS NOW. They did absolutely nothing to resolve or help me. Sold me pdo threads but they are NOT PDO! I have been trying to remove them for three years doing everything I can and they are like a WIRE under my skin. It is in my nose, causing me daily pain and humiliation. I wanted to improve my appearance and I regret using this company every day of my life. I think it is some kind of PLASTIC they scammed me with! I bought a $500 RF machine to dissolve the threads and they just MELT and burn and harden again like a candle!!!
I was beautiful and this was the biggest mistake I ever made. It ruined my skin and it is destroying my face. Just something as little as a thread you think it wouldn’t cause damage but oh my god it is SO DESTRUCTIVE. Do NOT MESS WITH THREADS AND DO NOT BUY FROM THIS COMPANY. You don’t know what you are buying!
Reply from Estaderma2026-07-27
Dear Amanda,
We take product quality and customer safety extremely seriously. However, after thoroughly checking our records, we have been unable to locate any order or customer account matching the information provided.
In addition, although your review states that we "did absolutely nothing to resolve or help," we have searched our CRM, order database, email support records, and customer accounts using the reviewer's displayed name and available information. We have been unable to identify any purchase or previous communication regarding this matter.
We also reached out to request additional information, including your order number, the name or email used for the purchase, and any details that would help us investigate, but unfortunately we have not received a response.
Without being able to verify the purchase or review the relevant information, we are unable to investigate the matter or determine what product was used.
If you did purchase from us, we would still like to investigate your concerns. Please contact us at [email protected] with your order number or any information that can help us identify your purchase, and our team will review the matter promptly.
We remain committed to supporting all verified customers and addressing any genuine product concerns in a timely and professional manner.
Best regards,
Estaderma C.S Team
Purchased product during Fourth of July sale. Was given the total amount and wired that total amount. A week later I was advised through email that my entire order was canceled without any explanation and certainly without my money being returned. Doesn’t seem like a very good customer service experience at this point. This was my very first order!!
Reply from Estaderma2026-07-27
Hello!
We would like to clarify the situation for future readers. At no point did we receive your payment. Since the wire transfer never reached our account, your order was automatically canceled after seven days in accordance with our standard payment policy for unpaid orders.
After contacting us, you also confirmed by email that the transferred funds had been returned to your bank account, meaning there were no funds for us to refund.
We remained in communication with you throughout the process, investigated the issue, and provided updated wire instructions should you wish to place a new order.
We completely understand how frustrating an unsuccessful international wire transfer can be. However, the cancellation occurred because the payment never reached us, not because we withheld your order or any refund.
We appreciate your feedback and sincerely hope this clarification provides a more complete picture of what happened.
Best regards,
Estaderma Team
I bought an item that was out of stock and was a little skeptical, but they sent the product faster than expected ( when it came into stock) and I got some face masks as well. 👍
Hey! Great company, great products! Shipping on time, just be a little patient. It can be Faster at times than others.
I promise you won’t be disappointed. Once you learn the payment process it’s easy peasy from there. Thank you Estaderma for helping me on my skin care journey ❤️
From the US
Quality products! Excellent customer service! And fast shipping! I have been more than impressed with professionalism and quick response on any customer service issue I’ve had. This company is top-notch!
I absolutely love Estaderma ! From their website, which is easy to navigate to their wonderful customer support. This Company goes beyond amazing offering the widest selection of products at affordable prices! Well done to the whole team and Thankyou all for bringing us the best of everything!
Sassy Beverley xx
OMG I am soo impressed with this company. My items were well packaged and came in great condition.They ship so fast and their prices are great with excellent products. I recommend buying from them.
Exceptional Customer Service & Fast Shipping for Years
I’ve been using this company for over 4 1/2 years and can honestly say they’ve been amazing from the very beginning. Their customer service is hands down some of the best I’ve ever experienced. Estaderma is always helpful, responsive, and professional.
They consistently stock some of the best skincare products, their prices are very competitive, and my orders always arrive quickly and well packaged.
It’s rare these days to find a company that stays this consistent year after year, but they truly do. I highly recommend them to anyone looking for quality products and reliable service!
I’ve ordered from Estaderma multiple times now, and they consistently exceed my expectations. The quality of their aesthetic beauty products is excellent—everything feels professional-grade and carefully selected. What really stands out to me is the shipping: every order has arrived faster than expected, which makes a huge difference when you’re relying on skincare products as part of your routine.
The website is easy to navigate, the product descriptions are clear, and I always feel confident about what I’m buying. It’s rare to find an online shop that delivers both high-quality products and such reliable service, but Estaderma manages to do both effortlessly.
I’m genuinely a big fan and will definitely continue ordering from them. Highly recommended!
This is the only south Korea company for which I need to pay import tax. I was even retroactively charged with duty from 10 months ago.
Reply from Estaderma2026-04-17
Dear Wei Zhang,
We sincerely apologize for the inconvenience you experienced.
Due to ongoing changes in customs regulations in the United States over the past few months, there have been instances where import duties were applied to certain shipments. Please note that these charges are determined by local customs authorities and are unfortunately beyond our control.
That said, we understand how frustrating this situation can be. In similar cases, we have offered support to our customers by providing store credit equivalent to the amount paid in duties, as a way to help reduce the impact.
We’re sorry to hear that this affected your order, and we also noticed that we did not receive any prior inquiry regarding these charges. We would have truly appreciated the opportunity to assist you earlier.
We want to reassure you that we have since taken measures to minimize the likelihood of this happening again.
If you are still open to it, we would be more than happy to review your case. Please feel free to contact us with your order number so we can assist you further.
Thank you for your feedback. It helps us continue improving our service.
Best regards,
Estaderma Team
I was shocked at how quickly my product arrived and it was packaged perfectly with bubble wrap and a cooling pack. I think it came 4 days after I ordered it. Very grateful. And of course the product works great. Thanks!
Easy to order from and got my package faster from them than Amazon!!! Everyone was super nice and extremely communicative so I always knew what was going on with my items! Will buy from again
Shipping was super fast. This is my 3rd order from them and I have been happy with the products and results every time.
I was hesitant to order at first but took a chance and I am happy I did.
I had the best experience ordering from this site. I was very hesitant thinking that it could be possibly too good to be true and given the payment process did help me being skeptical. My product was shipped very quickly and came in about 5 days and I’m in Southern California!!! I will order again!!!
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