Always a great experience with your…
Always a great experience with your company. I wi.ll continue to buy when I can afford it.
About Estate Wine Brokers
Data updated- Website
- estatewinebrokers.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 25% (2/8)
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Is Estate Wine Brokers legit?
Estate Wine Brokers (estatewinebrokers.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 25% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I never write reviews...
I never write reviews... I was gifted two fabulous bottles of wine. Together, they were easily worth over $1000. I am not an oenophile. So, I hoped to sell them. And I came across Estate Wine Brokers online. *They were responsive. *They quoted the highest price. *They sent the packing materials in a timely manner. *They fulfilled the transaction as they said, even though this occurred during the holiday season. *They wired the money to my account. Being somewhat nervous about the entire thing, it came off as a breeze. All I can say is that was my experience.
Was able to access a wonderful wine and…
Was able to access a wonderful wine and it was shipped without incident all at a reasonable price.
Estate Wine Brokers
I recently completed a transaction involving multiple cases of vintage Bordeaux. Alex and Chase were completely honest and very easy to deal with.
Will be back!
Flawless execution of my wine purchase and delivery. Wine was delivered quickly and in great condition. I wouldn't hesitate to order from Estate Wine in the future.
Order a 2016 Mouton Rothschild and the…
Order a 2016 Mouton Rothschild and the wine came two months later with a damaged label (not mentioned on the listing). This is my last purchase from this disgraced vendor.
Reply from Estate Wine Brokers2025-11-25
A full refund was offered to the customer within the same business day of bringing this to our attention.
Amazing team
Amazing team. Amazing wine. Just plain ole amazing!
Well orchestrated wine tasting
Well orchestrated wine tasting. Truly great wines and spot on food match.
Great Service
They did great job
Easier to work with...
All the wine leaked and was bad
All the wine leaked and was bad. Reached out to customer service multiple times and havent got a response.
Irresponsible company and customer service
I purchased a vintage 2007 Kongsgaard Chardonnay and was extremely careful placing it in my subzero wine fridge directly upon receipt. Unfortunately, when I went to open it a few years later it was spoiled with a foul smell and orange color. I contacted the company who provided an unhelpful response, saying the following: “As a wine connoisseur, I am sure that you understand there is an inherent risk of purchasing any aged wine; even if the bottle has been stored properly. I can assure you that the bottle was kept in the proper conditions up until it was sold to you in April 2022. We are unable to offer as refund as it has been over 3 years since the sale. However, I am happy to offer you complementary ground shipping should you decide to place any future orders.” Incredibly disappointed in this company’s response, along with the audacity to try to do business with me again by offering ground shipping. There are a lot of wine brokers out there, so make sure to do your research before you purchase any wine from them. No one should have to take said “inherent risk” of almost $1000. So disappointed! I’m escalating this to the Better Business Bureau.
Reply from Estate Wine Brokers2025-08-05
Thank you for your feedback. As previously explained, we are unable to refund this order, as it was placed over 3 years ago. The bottle is now well past its professional drink dates, and there is no way for us to confirm that it has been stored in the proper temperature and humidity conditions since the purchase. Additionally, our return policy clearly states that any return/refund request must be made within 30 days of delivery. The majority of reputable wine retailers have a similar policy. We wish you all the best! "Return & Refund Policy Once an order is received, a member of our team will reach out within three business days to confirm a shipping date. Prior to shipment, customers can modify or cancel their orders, either by replying to the order confirmation email, writing to [email protected], or calling (512) 501-1536. If customers choose to reduce or cancel their orders, refunds will be issued within three business days. After orders are shipped, all sales are final except in cases where product is damaged during transit, or if customers identify one or more condition issues that were not disclosed by our team prior to shipment. To request a refund for either of these reasons, customers must furnish photographic proof of the damaged product within 30 days after the product is delivered. Photos can be submitted via email to [email protected], or customers may call (512) 501-1536 for assistance. If a return request is approved, we will coordinate the return shipment of the damaged product at our expense and issue a refund within three business days after said product is received at our facility. Regardless of the reason for any return, if a store credit is not issued, a 20% restocking fee will be deducted from the refund amount."
Great company
Great company! Best wines, easy to find and buy, fast shipping,
you didn’t advise me on when wine would…
you didn’t advise me on when wine would be delivered and i was away on vacation . fedex shipped the wine back to you
the delivery was excellent
Fast service and great wine at a decent…
Fast service and great wine at a decent price.
Amazing service
Amazing service. Amazing following the order and contact the hotel to be sure the wines arrived on time.
Ordering went smooth
Ordering went smooth. Shipping was completed without complications.
Simple and streamlined online ordering…
Simple and streamlined online ordering and check-out experience. Very competitive price for the bottle that I wanted.
Great wine options
Great wine options. Some are hard to find. Reasonable prices.