Established in 2000, eTeacher Group develops and operates leading online schools, open to students worldwide.
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eTeacherGroup.com (eteachergroup.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-26.
I was enrolled in a class and was enjoying it very much, so no problems with the teacher or the content of the class. However, I had ordered product and paid for said product on April 11, 2024 and had not received any by July 16, 2024. I have many calls in and tracking numbers ect. Due to the nature of the evasion on the customer service department I became concerned that I had been scammed and became disillusioned from trusting this company. I was signed up and making payments on upcoming courses starting in September when I was notified that the courses were 3 hours each in length. This was news to me as my ongoing course was an hour. I cannot commit 3 hours at a time to the courses and tried to cancel. I have since been kicked out of my ongoing course, have not received the books that are still paid for and owing to me and I was charged an exorbitant amount on my credit card for courses I am not going to take. Plus, I cannot connect with anyone to have this resolved. This has take up too much of my time and ruined my day. Is there a resolution??? Or have I been totally scammed.. Under your advice on how to write a review all statements are true.
Reply from eTeacherGroup.com2024-07-18
Dear Mrs. Figgy,
Good evening.
My name is Mathias Baruch, and I am the Customer Relations Manager. I hope this message finds you well. I am writing to extend my sincere apologies for the difficulties you have experienced. Please know that I am truly sorry for any inconvenience or distress this may have caused.
Your concerns are important to me, and I am committed to working with you to find the best possible solutions. If you could provide more details about your profile/Student ID, I will personally ensure that they are addressed promptly and effectively.
Thank you for your patience and understanding. I look forward to collaborating with you to resolve these matters to your satisfaction.
Warm regards,
Mathias Baruch
Customer Relations Manager
I started a course called Hebrew Book of Revelations and the way the teacher delivers the class is easy to understand and follow. I'm not quite good with technology and the representatives in charge of customer service helped and guided me very well. I'm very happy with my experience so far.
So far my son has taken 2 courses with Tekkie Uni. He enjoys the classes and it fits into his schedule. The classes are consistent and the teachers are very professional.
I registered for a course in 2018 costing £415, the course never took place due to insufficient number of students and since then the same course kept on been cancelled every year because of a lack of students. I finally had enough of the continuous cancellations and asked to be contacted so we could talk about this course ever happening and if not for a full refund to be given, which after nearly 6 years I think is only fair to ask for my money to be returned.
my student ID: 5471776
21/02/2024 I received my refund, thank you very much!
Reply from eTeacherGroup.com2024-02-06
Dear Mr. David,
I hope this message finds you well. My name is Matthias B., and I am reaching out to you from the esteemed Rosen School of Hebrew.
I wanted to take a moment to extend my sincerest apologies for any inconvenience or frustration you may have experienced. Your satisfaction is of paramount importance to us, and it deeply troubles me to learn of any dissatisfaction you may have encountered.
Following our recent discussion on the forum, I made it a priority to address the matter promptly and ensure that you receive the refund that you rightfully deserve. Please accept my heartfelt apologies for any inconvenience this may have caused you.
Looking ahead, I want to assure you that we are committed to providing you with a better experience should you choose to engage with us in the future. Your feedback serves as a valuable opportunity for us to improve our services and ensure that all our valued clients receive the highest standard of care and attention.
I am pleased to inform you that the refund has been processed and issued to you. If there are any further questions or concerns you may have, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Once again, I apologize for any inconvenience caused, and I genuinely appreciate your understanding and patience in this matter.
Warm regards,
Matthias B.
Rosen School of Hebrew.
Etty the teacher is excellent, the course is paced appropriately and my advisor Murad is always there when I need him. I couldn’t have asked for a better program!
From drop to river: It is getting more fluent every day...
All teachers (I had two up to now) are incredibly patient.
The fraction of open-subject discussions in Hebrew in each lesson gets larger and larger. The course material is well organized (even though focused on English speakers and their specific difficulties) and there must be at least one expert who knows all the words I have forgotten and make them pop up during lessons and exercises. The preparation exercises (Ulpan 4 and 5) are extremely helpful to make the new words stick.
One should be honest to oneself - learning Hebrew takes quite some time and this time must be prime time devoted for this purpose. Now one of the advantages with these courses is that this prime time is quite much fun and as far from dull learning as possible.
One microscopic detail I would definitively change is found on each lessons' last overhead. We have the lady and gentlemen waving goodbye and the lady carries a blue book with the title " В(ладимир) И(льич) Ленин: Три источника ... (и три составных части марксизма)" , "The Three Sources and Three Component Parts of Marxism", by V.I. Lenin. It makes me smile each time when I see it but it might not be the best suited book title for a Hebrew course...
I have never studied Hebrew before and was very nervous about starting this course. However, it is just amazing. The teacher is really patient and helpful and engaging and she makes the class so interesting. The class moves at a good pace and is neither too fast nor too slow. I have learnt so much in only 3 lessons and I absolutely love the challenge of the Hebrew language. I hope I can continue to learn it to higher levels…eventually
Learning Hebrew is challenging and engaging. It is beautiful to have the opportunity to learn a language that is still spoken and is a keystone in culture, religion, history, linguistics, and literature.
My teacher is an outstanding professor, who is teaching Hebrew at a very high level. This language is complex and difficult, but I am waiting every week my class with great joy. For me, it is a beautiful and complete experience. I am very grateful and I will continue my classes until I will be proficient and even more!
Having a private individual lesson is really helping me grasp the language so much better. My tutor is so patient and helpful and can tailor the lesson to my individual current learning abilities. I am really enjoying the lessons.
Me'm berry smilen because Me’ve reached more una step in disa journey. Me’m so amazed because, now neither a little bite, but Me am able to read short sentences and also communicate in simple way. Me thank God for all you-sa-sa!!!
It was what I expected for a course of 1h per week. One should approach the course knowing that personal systematic work is also very necessary to achieve results. Not recommended for those expecting to learn everything during this one hour per week.
Ronit Littman is a Patient and Very Experienced Teacher
Ronit Littman is an experienced, professional teacher who is patient and explains each concept clearly. She makes the class atmosphere comfortable so that you are motivated to participate. She is also very enthusiastic about the material she teaches and provides a lot of extra background.
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