Nothing but a scam customer service is…
Nothing but a scam customer service is rude after they kept my deposit and my winnings nothing more then crooks
Eternalslots (eternalslots.com) has a 3.6 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 35 of them were added in the last 12 months. Last updated 2026-09-02.
Nothing but a scam customer service is rude after they kept my deposit and my winnings nothing more then crooks
Garbage casino scam. They offer you free spins and when you actually win and get through the playthru and then win again, they say you have used to many free spins between deposits and then 0 out your account. Also they offer to transfer your VIP status from other platforms. However not until you deposit a lump sum of 200.00. I hope this place gets what it deserves.
This company is built on misdirection. They offer what seem like great rewards and bonuses. In reality it is misleading you into taking deals when better ones are offered. Then they say oh.. well you picked that one. For example upon opening an account you are given 2 options for free play or another bonus. O ce you actually log in and have already created the account the other bonuses show up.. like free100 dollars and 200 spins.. but too late you've already selected from one of the 2 they force upon you. And don't give cash app Info. Surcharge after Surcharge from anonymous companies. Pure trickery and scams.. beware my friends!
So far I like the variety of games and it seems legit. Can't wait to win, but if I dont i still enjoy the games!
They give you free money and then when you do the wholeplaythrough they find a way to not pay you. And also they steal2 to 5 cents extra from every spin you take. They steal from you i would NEVER trust them!
Every week I literally make a total of $50 or more in clean cash deposits not only because I want to play there also made so that I will be eligible for certain promotions such as their 100 free weekend spins. Keep in mind I keep track of my deposits and withdrawals. So on 11/26/25 I had made a deposit for $23.00 minus the $2.30 fee. With that being said $20.70 should have been applied to my account which qualified me for the 100 free weekend spins. Which can be redeemed fries in on Friday I tried to redeem them all of a sudden it wouldn't let me which I thought was odd as I have been able to every weekend for the past few months. So I reach out to chat support to see why and the agent had the nerve to tell me in order for me to be eligible that I needed to deposit $10. I was thinking to myself I don't think so first of all in order to be eligible it requires a $20 deposit which I clearly made he claimed I had only deposited $16.34 which is absolutely incorrect. So I sent support an email that didn't make anything any better first of all they assumed I was asking for a free bonus that they automatically denied . I told them to please read my email again they once again responded back with an attitude trying to tell me that its my responsibility to make sure that I deposit enough money to qualify for the promotions and its also my responsibility to pay attention to the crypto fees excuse me I obviously do as to why I had reached out to them asking why they shorted me out of $4.36 yes its not a lot of money its besides the point there technically stealing from players and trying to blame the issue on the block chain and the player. I'm sorry I'm far from an idiot. So I sent management a email same thing automatically denied me a free bonus when once again its not what I had reached out about so either there playing dumb or not comprehending the difference between missing deposits and free bonus my deposit was not free money from the casino hello
Played one of their bonuses, ended up winning 3-400 usd however your not allowed to win more than their bonus winning amount which in this case is 100usd. So they took the other 200 away (could have left it for me to play with ) then did not let me withdraw the money. Any bonus winnings or codes don’t use they are useless. My account was then verified with countless ids and bills for prove of address. Went to withdraw again and they denied it because I need to make a deposit first !!!! What a scam these guys are. I have no money to deposit so I can’t collect my 100 usd. What a joke.
I love eternal slots. They offer alot of free spins and bonuses. And I know alot of ppl are like me they don't want to waste their money or take a chance so most of the time ppl read reviews before depositing. I read the reviews on here and other places and saw good and bad reviews but my experience with them has been awesome. I have made a few deposits and ive won enough to request a withdrawal but I played it back. I did win on the free spins and my account was already verified so I received my funds into my coinbase wallet within 10 minutes. The verification process is very quick. I did win on free spins on their sister site right before I won on eternal slots but they needed a refundable $10 verification deposit and I didn't have it so thats one reason I love eternal slots because I won on their free spins right after I had won on the sister site and then I had the money to do the refundable $10 deposit to sloto tribe and i received my $10 back plus my winnings so thats why I love eternal slots and all the other good qualities like customer service has been quick to answer any questions I had and they are very helpful and friendly. I love this casino!!! Memekathy
Horrible casino, voided my winnings because I withdrew for a lowsy 28 dollars on a free promotion. Screw this place!
I used to really enjoy the free spins promotions here, but my experience today completely changed my mind. I need to share this as a warning to other players. I hit a small win using the free spins (around $10), but I stuck with it, played through the required amount, and brought my balance up to a solid $336. Since I had clearly met the playthrough requirements, I submitted a withdrawal request for $250 and started the ID verification process. Here’s where the trouble started: while waiting for the withdrawal to be approved, I tried to play a bit more with the remaining balance, only to be hit with a "no funds available" message. I immediately contacted support. They told me I had claimed "too many freebies" and that I had to make a new cash deposit. This makes no sense! I successfully converted the bonus into cash by meeting their rules, yet they are still holding my funds hostage. If you win big on a free spin promotion, expect a massive headache and an excuse about "too many freebies." They are denying me access to money I fairly won. Proceed with extreme caution.
This company is such a scam. Don't waste your time let alone your money. They have me free spins no deposit so I played them. Won like 6$ said I had wager requirements to meet to claim the 6$ it was like 109$. So I continued to play out my$6 and ended up beating the requirements and then ended up with 209$ in the end after it was all said and done. Tried to cash out,said I played baccarat and my withdrawal was denied and then kept my entire 209$ account balance. Said I didn't follow the rules. After I played my wager requirements and came out on top there is no rules it's not bonus money after requirements are met. It gives you the option after it's met to withdraw which means it's my money now. But they are mad cause they had to pay out so they robbed of my 209$ winnings and made some bullshit up. This site is a scam. You can pay with cash to gamble but they wont pay you cash at withdrawal. Such a sneaky site it's not worth it
The security service is too picky: they block accounts for any little thing.
The support service responds, but it feels like the chatbot is smarter. I asked about withdrawal limits and received some generic phrases that were completely irrelevant. It seems like the operators don't even play at the casino they serve.
Won over $700 after depositing many times. They justified it by saying I spun too many times and to look it up in the Terms and Conditions. No mention of limiting the number of times you can play a slot machine. This casino is a scam.
I DONT HAVE ANYTHING NICE TO SAY. NO PAYOUT AFTER NUMEROUS DEPOSIT...FRAUD!!!!
Trying to cash out winnings. Asked to verify identity, bank etc. Have submitted requested info over 10 times in a week. Keeps getting denied. Submitted additional info and now no response for 4 days. Starting to think this is a scam…
Won 430$ whent to withdraw and they asked for verification sent what they asked for and the asked for it again in high deff so did it again then they replied i had to do a video of me at my house walking around showing my address amd it was my last chance before they declared my account fraud and now refuseing to give me my winnings after verification was my earnings were deposited back into my account but that only 100$ and the other 330 was lost skam site dont ever use thos casino much better ones out there
They scammed me back in January I used a 225$ free chip, managed to play through all the play through requirements and made sure I stuck with every guide line they implemented in the rules to receive payout and I tried to redeem the allowed $100 and they told me that I had to deposit minimum of $10 in order to redeem so I did, and still to this day (6-7 months later) is still "being processed" and customer service is a joke they are all part of the scam as well, so your self a favor and don't waste your time or money on these scam artists. I hope your site gets shut down and you all get sued and prosecuted for every penny you have stolen from hard working individuals.
I met all requirements, played the ridiculous amt of playthru and hit $1000. Jackpot after playthru requirements met. Requested withdrawal and sent all requested documentation, have a written ledger showing withdrawal approved. When I checked to see why payment hasn’t been made was told that a withdraw limit in place, which shouldn’t have been because pass thru requirements met before jack pot hit. This is 100% a SCAM. It’s fun until you want to withdraw what you ve earned. Don’t waste your time! Now no one wants to talk to you highly unprofessional!
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