Everything Promo (everythingpromo.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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The Distinction Company · 1 review · Experienced 2026-07-29 ·
★★★★★
Amazing Catch.
I don’t hand out five-star reviews lightly, but James at Everything Promo earned this one.
Some projects are more fun than others, and this one was an absolute pearl.
From the first proof to the final delivery, he made the process easy, kept me updated and never blinked at revisions. The custom T-shirts, tumblers and oyster knives looked fantastic, and my client was shucking ecstatic when everything came together.
James was knowledgeable, responsive and a pleasure to work with. It’s o-fish-al: if you need promotional products done right, don’t be shellfish. Reach out to Everything Promo and seas the day.
product arrived ahead of schdule and Jay was wonderful to work with
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Nick Sriv · 1 review · Experienced 2026-07-28 ·
★★★★★
Great service from Oscar
Oscar at Everything Promo has been a pleasure to work with on our custom magnet order. He's been consistently responsive, helpful, and attentive throughout the process. I really appreciate his excellent customer service.
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Michelle · 1 review · Experienced 2026-04-07 ·
★★★★★
Had a great experience working with…
Had a great experience working with Everything Promo, specifically with Ben Weemes. I had a last-minute giveaway item idea with a very limited budget, and Ben helped me bring it to life in a timely manner. On top of that, it was a good-quality product that our fans loved!
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Miranda · 2 reviews · Experienced 2026-07-02 ·
★★★★★
Second order placed, still amazing service!
This is the second time we have placed an order through Everything Promo and it was just as fantastic as the last time. Marcus Dayman is always super friendly, helpful and accommodating. If you want a stress-free buying experience, this is your best bet!
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Tara · 8 reviews · Experienced 2026-07-28 ·
★★★★★
Marcus was very helpful and prompt with…
Marcus was very helpful and prompt with getting this order completed. It was a lengthy process (no specific reason or anyone's fault-just takes a while getting approval from everyone and figuring out exactly what we want) but he handled it all great even with getting information to the supplier in regards to getting our logo right. We finally came up with a solution and it turned out great. I will update with more pictures once we get it packaged.
We had an outstanding experience working with Marcus Dayman. He was professional, courteous, and took the time to truly listen to our needs. Throughout the process, he provided exceptional customer service, ensuring that every detail was handled with care and attention.
The final product exceeded our expectations and was of the highest quality. We were extremely pleased with both the service and the finished result.
I highly recommend Marcus and Everything Promo to anyone looking for quality promotional products and outstanding customer support. We will definitely use this company again in the future! ⭐⭐⭐⭐⭐
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RONDA MAY · 2 reviews · Experienced 2026-06-03 ·
★★★★★
James was amazing to work with
James was amazing to work with! The item I ordered arrived just as perfect as the artwork and approval!
I am very happy with my product. We ordered Trivets that I designed for my church's 35th Anniversary. AJ helped me from start to finish explaining everything so that I could get it just like I wanted it.
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Georgia · 1 review · Experienced 2026-06-08 ·
★★★★★
Marcus helped us greatly when putting…
Marcus helped us greatly when putting multiple orders through. We had a large order of branded notebooks that came in super-fast and looking amazing. We then afterwards wanted a large, branded pen order and had a very quick time restrain on it, but Marcus was the best help leading us to the fastest option that worked perfectly. We get constant complements on the quality of both the pens and notebooks!
We looked everywhere for an inexpensive cell phone magnifyer for a senior expo givewaway and had given up when Everything Promo came through! Our freindly rep, Marcus, was very helpful in getting the magnifyers imprinted and shipped in record time to meet our deadline. The magnifyers are good quality, look great.
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Sarah · 3 reviews · Experienced 2026-07-15 ·
★★★★★
My account manager Marcus is terrific
My account manager Marcus is terrific. We are on our third or fourth order at this point and every step of the way he and his team have been prompt, professional with a "can do" attitude....these guys are my go to.
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Josh States · 1 review · Experienced 2026-06-16 ·
★★★★★
Marcus is incredible
Marcus has been incredible to work with! He helped push an order quickly and assisted in making the product exactly what we needed. We had a small issue with one of the orders and he instantly took care of getting replacements sent out. Look forward to working with him on many more projects.
Marcus was exceptionally prompt and professional!!
Marcus was exceptionally prompt to respond to all product questions, professional, and a delight to partner with as we decided on our promotional items for a trade show.
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Jessica · 1 review · Experienced 2026-05-14 ·
★★★★★
James was awesome to work with
James was awesome to work with. He helped find products that would work for our events and the turnaround time with proofs to production was excellent!
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KJ H · 6 reviews · Experienced 2026-07-23 ·
★★★★★
Less than one star if that was even an…
Less than one star if that was even an option. Avoid purchasing anything from the company. It’s not worth the cheaper price tag. They were intentionally deceitful over items we ordered. And blamed semantics. I left a google review and emailed customer service as requested - NOTHING was done.
Reply from Everything Promo2026-07-27
Hi Kendall. Thank you for your patience while I review all of the correspondence. At Everything Promo we pride on ourselves on excellent customer service and resolving problems in a fair and reasonable manner. I will contact you by the end of today. I have also emailed you earlier (I am sorry we were not open on Saturday or Sunday).
J
Jennifer · 1 review · Experienced 2026-07-24 ·
★★★★★
Dilian is the most responsive vendor I…
Dilian is the most responsive vendor I have ever delt with. He got me the best deal and stayed on top of what I wanted. Thank you Dilian can't wait to work with you again.
I reached out to this company and wow they got back to me right away spoke to James Wilde Senior Acct mgr he came back with the product we were looking for our company Logo's look good too but when Oscar Parkes came back with the final billing amount I was shocked of the great deal they gave our company I would definitely recommend this place for your company's logo or promotional needs I can't wait to see our Expresso cups that there making for our company Thanks James and Oscar you guys were great
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-- · 1 review · Experienced 2026-07-01 ·
★★★★★
Mixed Customer Service Review-Poor Qualty
We recently purchased a large order of weighted racing ducks for our annual duck race, and our experience was a mix of excellent customer service and some disappointing product and fulfillment issues.
The customer service throughout the inquiry and ordering process was outstanding. The sales team was responsive, friendly, and made placing our order easy.
Once the order was placed, however, communication became less consistent. We had to reach out ourselves to ask about shipping, and the ducks simply arrived one day without any shipping confirmation or tracking information. Fortunately, someone was at our office to receive the delivery.
When we began opening the shipment, we were surprised to find that every numbered duck was individually wrapped and packed in completely random numerical order. With an order of more than 2,000 ducks, organizing them for a race became an extremely time-consuming process. It would have been incredibly helpful if the ducks had been packaged in sequential groups or at least somewhat organized by number.
The biggest concern, however, was the quality of the ducks themselves. As we unwrapped them, we found that many had bottoms that were loose, falling off, or not properly sealed. Since these are weighted racing ducks designed to stay sealed and perform consistently in the water, this was a significant issue. Water entering the ducks defeats the purpose of purchasing weighted, sealed racing ducks and creates additional work inspecting and repairing them before our event.
When we contacted our sales representative, we immediately shared photos showing the defects. We were then instructed to inventory every damaged duck and provide each individual duck number before any assistance could be offered. For an order of more than 2,000 ducks, this was an overwhelming request for a small office. By that point, we had already repaired approximately 150 ducks just to keep preparing for our event, and we still had several unopened boxes to inspect.
When we asked whether there was another solution, we were told the sales representative would have to go back to the vendor. Since our purchase was made through his company, we expected them to advocate on our behalf and help find a reasonable resolution. Unfortunately, there was no follow-up after our conversation, and no one checked back to see if the issue had been resolved or if additional support was needed.
By the time we finished unpacking everything, we had repaired well over 400 ducks ourselves just to make them usable for our race. While we understand that manufacturing defects can happen, we were disappointed by the lack of ownership and follow-through once the problems were reported.
Overall, the sales experience was friendly and positive, but the post-sale customer service did not meet the same standard. Between the lack of shipping communication, the disorganized packaging, the significant quality issues, and the absence of proactive support after reporting the defects, preparing for our event became far more difficult than it should have been. We hope these concerns are addressed so future organizations hosting duck races have a smoother experience.
Reply from Everything Promo2026-07-24
Hello. I am really sorry about your experience. I want to make this right for you. Can you provide me with your name and contact number and will reach out as quickly as possible. Alternatively, you can email me at [email protected]
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DRoberts · 1 review · Experienced 2026-07-17 ·
★★★★★
NOT happy with pricing issue not resolved, happy with product
I am happy with the product itself, however I feel as though I was not treated fairly. I clicked on the product and saw what the cost was and spoke to the sales rep about getting the product in by a certain date - no problem I was told (and it arrived in time) - the issue is that I was then charged a price $400+ more than what it showed online to be. I decided to send another email inquiring about the product under a different email (same turn around and such) but this time from a "male". I was quoted the same price as online, which irked me. Why was I charged $400 more I asked. After MULTIPLE past attempts to reach the supervisor (have actual email correspondence from him) he suddenly stopped emailing me back. I had tried numerous times to reach him via email then got a hold of him again on the phone (he stated he couldn't find my emails - which he had replied to before). He stated that there is often a fluctuation in pricing in manufacturers - $400 in a matter of a couple days?!?! That is insane - I feel as though others could have been called for quotes and better prices could have come in. I find it hard to believe since as I stated, the price online was the same it was with the other email. I don't know as if I would ever trust them again to order product from due to the huge price difference, honestly find it hard to believe that a price jump of that much could happen on such a short notice and then magically go down within a day or so.
Reply from Everything Promo2026-07-22
Hi Diane. I am sorry that you feel this way. However, this is absolutely not the case. I understand your past has impacted on your perception of interactions with regard to gender. I want to reassure you again that under no circumstance is this part of the culture at Everything Promo. Any difference in pricing is never a result of the gender of the customer.
