Exante Diet (exantediet.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Fantastic variety of weight loss products that all taste great.
Good prices with excellent special offers.
Reply from Exante Diet2024-02-10
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very sad to read that exante is closing down, I did really well to lose weight with your products until you tried to push more plant based shakes and reducing low calorie ones, you had such a good variety of flavours which prevented me from getting bored.
Reply from Exante Diet2024-02-10
Hello Chelle,
Thank you for leaving your review.
It is with a heavy heart that we announce the closure of Exante Diet.
We thank our community so much for joining us on this journey for over 13 years and allowing us to support you on your health journeys.
We will continue to support you as we work through the remaining stock on our website, which will be our last. However, you can find alternative options after the closure available on our sister site https://www.myprotein.com/nutrition/exante-diet-snacks-meal-replacement.list
Kind Regards,
Exante Diet
Bars are ideal but what has happened to more of selection?
Reply from Exante Diet2024-02-10
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I love your product but getting loads of vouchers for 50% off and other type of deals is great but when all products are out of stock and such limited availability is not good and I waited weeks for the other half of my order for it to then be cancelled and refunded so I then lost out on the big sale items please sort out supply as it’s getting annoying waiting
Thanks Amanda
Reply from Exante Diet2024-02-08
Hello Amanda,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
The last three orders out of stock items! This time I was sent the a mixer cup and you have no shakes. You should of said you were no longer trading before you took my money very disappointed as your meals were very good
Reply from Exante Diet2024-02-08
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Very, very fast delivery. and the shake tastes nice
Reply from Exante Diet2024-02-09
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Wanted to share with you all a reply I have received from exante via messenger rather than being truthful in their reply to me on my review below when I questioned their lack of stock. Exante have now admitted they're closing down! Thought you should all be aware in case you order products only to find out you're not getting them because they're no longer in business. Not sure why they can't just be honest on the website and say they're closing down and only selling the remainder of their stock! Below is the reply I got:
Hi
Thanks for reaching out, we are very sad to announce the closure of Exante Diet.
This means that we will unfortunately not be restocking any products on our website, with the stock available our last.
We appreciate this may be disappointing, however you can find alternative options available on our sister site myprotein
Thanks,
Joe K
Reply from Exante Diet2024-02-09
Hello Gillian,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Exante
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I love your products the taste is great but I much preferred them in the individual sachets much more convenient as the bigger pouches don’t seal so great
Try snd bring them back ..
You have loads of yummy flavours as well
Now Thers not so many flavours as previously
Reply from Exante Diet2024-02-08
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
New juiced product bought, wanted to purchase replacement shakes.
They sent a new shaker which measures 400ml but product needs 500ml shaker. Makes it awkward to make and take with you to work etc
Reply from Exante Diet2024-02-06
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Exante
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I ordered on the 29th of January and my order is still processing
Reply from Exante Diet2024-02-06
Hello,
Thank you for taking the time to leave your review.
I am sorry that your order has faced this delay. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Great bars but not enough choice. You used to have lots of options? What’s happening to the range?
Reply from Exante Diet2024-02-05
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
G
Gemma · 4 reviews · Experienced 2024-02-04 ·
★★★★★
So sad Exante to hear you are closing
So sad Exante to hear you are closing. I was a loyal customer for many years, and there was nothing wrong with your products when I started using them. In fact, these were the best VLCD products available by quite some margin in my opinion.
But I did not like the change in formula of the shakes to low sugar and preferred the original ones, especially the coffee ranges. The wide choice of flavours was a real bonus-I did not like all of them, but that was ok as there were plenty to choose from, and lots that I did like. I also really valued the single sachet servings. High protein, low in calories but containing all the nutrients you need whilst losing/maintaining weight. However, I hated the 7 day pouches-had to carry it around, It spilt. Hard to get a measuring scoop in there to measure it out, etc.
I hope someone within the business starts again, because I cannot believe that this can't be made to work. I am sure that with the correct business model this can be a real success because there is a lot of evidence re VLCD for successful weight loss/improvement in/remission of Type 2 diabetes etc, and in earlier times you had the product right. And the potential customer base is large.
So why did I leave you? Bombarded with emails-I would let customers choose the frequency of communication. And there were too many short lived offers for me, and not often the one I preferred (100 shakes for ££) But mainly because of the drastically reduced choice, price increase (if you communicate the reasons for doing this you can usually take your customer base with you) too many changes and poor communication. I actually felt forced to try elsewhere to see what the alternatives were.
But I also have a lot of goodwill towards Exante, as my initial experiences were all good, and I eventually explored the site again, hoping you might have reinstated the products I loved. Instead, I found the business is closing. I would suggest seeking detailed customer feedback, ( and employee of course) and analyzing the reasons for this failure very carefully, before planning a re-launch.
Reply from Exante Diet2024-02-05
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
No breakfast items such as porridge. A very limited selection of shakes and bars. What has happened to the varied selection you used to offer? This has been going on now for at least a year. I may need to start looking elsewhere.
Reply from Exante Diet2024-02-05
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Exante
Honestly the nicest meal replacement protein shakes.. not sure how I’m going to replace them when you close!
Reply from Exante Diet2024-02-05
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Tev · 27 reviews · Verified · Experienced 2024-01-31 ·
★★★★★
Lose of products... #bringback
I really like your products but the variety has drastically reduced from years past. Please reintroduce them back, cranberry bars, peanut butter bars & the shakes.. please please please....
Reply from Exante Diet2024-02-02
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
P
P Smith · 8 reviews · Verified · Experienced 2024-02-01 ·
★★★★★
So few products are available
So few products are available! what happened?
Reply from Exante Diet2024-02-02
Hi P,
It is with a heavy heart that we announce the closure of Exante Diet.
We will, unfortunately, not be restocking any products on our website, with the stock available our last.
For any questions, please reach out to us.
Kind regards,
Exante.
M
Miss M E Burgher · 5 reviews · Verified · Experienced 2024-02-01 ·
★★★★★
They answered my questions promptly
They answered my questions promptly, Very sad to know they are going out of business, once the stock as gone.This diet was/is one of the best,helped me to lose the menopausal weight,going from a good size 18 to 14,thus I feel so much better about myself.I will continue to place an order if they have what I like.
Reply from Exante Diet2024-02-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Nice shakes bars and soups
I’m on day 4 and I’m already feeling good x
Reply from Exante Diet2024-02-01
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
