EXPERT IN HOBBY PRODUCTS! EXHOBBY is an international developer and producer of radio control (RC) hobby products for more than 15years. Like RC airplane, boat, drone, car & truck, radio, ESC, servo and parts for all kind of skill levels. Your one stop shop for hobby products. Online Shop RC Airplanes RC Boats RC Cars & Trucks Accessories About EXHOBBY Contact
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Is EXHOBBY legit?
EXHOBBY (exhobby.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the items fun to use, reasonably priced, and very easy to order, frequently praising the great availability of spare parts for repairs. Many people highlight that deliveries usually arrive promptly, and when unexpected product issues happen, customer care is very helpful and quick to resolve them.
Some reviewers were not happy with unexpected shipping delays and missing components inside their delivered packages. A few other people also noted serious difficulties reaching support teams or receiving defective items that broke immediately during initial use.
Auto-generated from all reviews of this business. For reference only.
Yall gave me my boat without proper glue and when charged the battery puffed up and I needed to spend 12 dollars getting a European to American charger adapter for it to charge and it never was able to use it due to cell 3 not charging so I couldn't use it at all due to the charging, I want a full refund and 10 dollars extra because of the adapter I did not know I needed to spend to try to use it.
Customer service was extremely helpful in deciding which specific parts I needed. Also in suggesting an easier plane to fly as a first time flier. Plane itself came very quickly, the smaller parts, coming directly from China, took over a week or more. Since I was in no hurry to get back in the air this was not an issue for me, but wanted to make other customers aware if they were in a hurry for parts.
My rc aircraft arrived broken and I've left several messages to EXHOBBY and they have yet to fix the issue over 10 days later. They are ignoring my emails... DO NOT BUY FROM THIS COMPANY
My order was incomplete, I was charged for two sets of motors and transmission yet only received one pair. Messaged by email and their AI website and have not got any response from customer service..frustrating…
I put the order in and boom the dang thing is on my front door. Nicely, I get hints for pieces I might need and that led me to the micro control horns that sometimes break, like when I misjudged my turn and flew my new p51 through a tree. Sadly, after putting the prop back on, jiggling the controls and hearing them more then seeing I launched it NOT knowing the elevator horn had broken. Easy enough recovery, just shut the motor off, it landed hard in the grass and I put the prop back on, saw the problem and fashioned a horn out of, questionable material. The new horns will be here next week so I'll install one of those as my home brew is a little bendy. So, quick delivery and parts for airplanes that don't break much anyways. Service and availability for models that really are hard to break. THAT MUSTANG was smoking when it went MOSTLY through my Pecan tree. Knocked some leaf clusters off I tell ya. Would have only had a radio left if it was UMX.
Excellent Chat (maybe Bot or Real) customer service
Against advice to the contrary my ego insisted on buying a 4 channel Spitfire. Not an easy plane for me to start on. Crashed so often I bent the prop shaft. Contacted customer service via their chat function. Was given great advice as to what to get and how to replace. Only ordered the parts from EXHOBBY's large list of available parts yesterday. I have read some of the very negative comments about customer service. Absolutely NOT my recent experience.
The two models came as described but one had a fault which I couldn't resolve. When I contacted customer service, much to my surprise given modern standards of service, they accepted my problem instantly and took immediate steps to resolve it. Now both models I purchased work fine and I would not hesitate to purchase again because my customer care was excellent. Mike
The plane is too hard to fly without sufficient directions. It already has a broken part after flying one time so we have ordered more parts but for almost a $200 airplane it is not up to par.
Products page showed products in stock and yet exhobby took 3 business days to process my order before shipping- and needed to be reminded by myself to ship the product! Wtf?!
My son received this boat as a birthday gift, but within the first few minutes of use, the propeller and driveshaft came loose. I tightened it, but shortly after, the parts were completely lost.
We’ve been trying to resolve the issue with Exhobby, but it has been a nightmare dealing with them. They have not offered any support—no replacement parts and no exchange.
This experience has been very disappointing, and I will not purchase from them again. It’s a good example of why many people prefer buying from Amazon.
Not good quality. My nephew had his VOLANTEXRC Spitfire (RTF) 4CH 400mm with Gyro (15.7"') 76112plane for just over a month and the piece that holds one of the wheels came completely off.