Scott the Rep was great to work with
Scott the Rep was great to work with, the product arrived with no issues and the product was magnificent, as described
About Express Casket LLC
Data updated- Website
- expresscasket.com
- Category
- Public & Local Services
- Location
- United States · San Antonio
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 100% (2/2)
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Is Express Casket LLC legit?
Express Casket LLC (expresscasket.com) has a 4.8 out of 5 rating on OK.one, based on 52 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Scott made the process so easy and the…
Scott made the process so easy and the casket was absolutely beautiful!
Great Service!
Great personal service from the owner
Excellent service and great selection!
Beautiful casket
Beautiful casket, arrived no damage, great customer service.
Express had a great price
Express had a great price, was easy to work with and delivered the casket on time even though they were delivering out of town. I would highly recommend them.
I’ve purchased from this company…
I’ve purchased from this company before’ excellent customer service, good quality caskets, good prices and on time for delivery as expected, would definitely recommend!
The staff at Express Casket were very…
The staff at Express Casket were very compassionate and made the whole process easy and followed up after delivery of casket to funeral home. They had the best pricing and beautiful caskets to choose for our loved one. Excellent customer service with Scott and staff and there are no hidden fees. I would recommend this company over the others being they have local locations in major cities that can reach small towns, best prices and free delivery to funeral home.
Dissatisfied
The transaction of the casket I purchased was ok however I was charged for someone else's purchase of the same casket. I was not notified by Express Casket of the error. I noticed the additional charge and contacted customer service. It took 4days for my refund to be processed and I have yet to receive the complimentary credit I was promised. Poor service
Reply from Express Casket LLC2024-06-14
Sorry for this experience. The refund was actually processed the same day it was charged but it took 4 days to go back to the account.
The service provided was excellent
The service provided was excellent. Expedited to ensure delivery before the holiday and we were in contact to assure me delivery would be arrive on-time.
Casket is absolutely beautiful super…
Casket is absolutely beautiful super shiny and they made it arrive when I needed it even with the tight schedule
Scott is a great guy
Scott is a gray guy. He answered all my question about funeral, who is in charge and even questions unrelated to caskets. He also helped me with questions on markers. I was in need and he was comforting. I would highly recommend him him/the company any time. I did get a chuckle when he called me a return customer