ExpressMed.com (expressmed.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
ExpressMed is a great company. Good products at a great price.
Thank you for your review and for choosing us. We are happy that you enjoyed your shopping experience with us and we look forward to seeing you again!
Prompt & Accurate Order arrived quickly and was accurately filled.
We are happy to hear that you got exactly what you wanted out of your experience with us. We look forward to seeing you again soon!
You always have what I need and I get my supplies in record time .
We are glad to hear your package arrived so soon. Thanks so much for your feedback! Have an excellent day!
I placed an order, and it was accepted. 2 days later it was canceled due to lack of inventory. I will NEVER use your site again.
Hello Robert, We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. The item you had ordered was out of stock, stock levels for that particular item change rapidly as some customers purchase them in large quantities. We are sorry for the inconvenience that was caused and hope in the future we can provide you with a better experience while shopping with us. If you have any further questions or comments, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 am-3:30 pm PST or you may also email us at [email protected].
Awesome quality product great customer service support.
Thank you for the great review! We’re so happy you loved the service provided and can’t wait to have you back to visit our store.
Challenging times during Covid led to short staffing and product availability as well as unanswered calls and emails. Though I never received my walker, I appreciated when I finally got a reply.
Hello SueH, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at (877) 822-2719 or you can email us at [email protected]. Our dedicated customer care team will be taking care of you personally.
Second order placed. Easy to use ordering process and all items in stock. Within 24 hours I had received notification of when items would be shipped. Excellent service! Very pleased!
Hi Jackie, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Still have not received the product that was ordered. Second requst! Please respond! Can not review a product that is yet to be delivered.
Hello Michael, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at (877) 822-2719 or you can email us at [email protected]. Our dedicated customer care team will be taking care of you personally.
I was not able to enter my auto ship order online. I called customer service and Lynette handled the whole process for me. Her knowledge and customer service is exceptional. ExpressMed is fortunate to have her on their team. Thank you, Lynette.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Had problems changing my auto shipment, rep was very helpful and was able to change the date for me.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Best price and fastest delivery!
We are delighted to hear that you received the products quickly and you’re pleased with our pricing. We value your business and positive feedback, thank you!
Great shipping packing and shipped SO FAST! Just as was promised. Will buy from again.
We are delighted to hear that you received the products quickly. We value your business and positive feedback, thank you!
We are glad to hear your package arrived so soon. Thanks so much for your feedback! Have an excellent day!
Love ordering. The only thing was it took 4 days longer than originally said. But that is the post office. I will continue to order this item.
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
Prompt, effective, efficient…..
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
Great products, service and super quick shipping. We feel very fortunate to have MedExpress available.
Thank you so much for your kind review! We are thrilled to hear that you enjoy shopping with us and are honored to continue providing you with top-quality service and products. We appreciate your business and feedback!
Always a good experience. I get all of my Moms supplies here!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Great customer service, ordered on line Sunday night, it was shipped out Monday morning!!!
Thank you so much for your kind review! We are glad to hear that your package was delivered promptly and on time. We appreciate your business and feedback.
My dad loves this walker and feels much more stable getting around.
Thank you for giving us a perfect rating! We look forward to serving you again. Have an excellent day!
Your product is good, but your website is NOT user-friendly. I had to call Customer Service numerous after YOU changed things. I am most disappointed that you no longer offer the delivery option of every THREE weeks. I had to settle for four weeks. Sharon Wallace
Hello Sharon, We are still making improvements and we will forward this to the right department to take into consideration moving forward. If you wouldn't mind explaining what issues you experienced with our website that made it not user friendly for you, we would greatly appreciate it. Please feel free to contact us at 877-822-2719 or by emailing [email protected]. We hope you have a fabulous weekend.
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