Eyeconic

Easy to order and use insurance

Easy to order and use insurance, came on time, overall happy with eyeconic :)

Horrible practices

My prescription from my eye doctor ended up not working. I sent my frames back to have revised lenses put in. I hunted hard for these particular frames. I knew they were sold out when I sent my eyeglasses back for a swap out of lenses. They don't tell you that they don't open your box and swap out your lenses in those current frames. They actually dont open any boxes and they are just put in a giant landfill full of wasted glasses. So if the particular frames are no longer available you have to pick new ones. I would have never sent my frames back. I would have just brought them to vision works and paid for new lenses. Besides the stupidity of this practice, the waste is just astronomical. They dont tell you and they will not send back your box to you. I hate this company. I am out my glasses.

The process is kind of a pain

The process is kind of a pain. The shipping took way longer than estimated. Probably about a week more than was estimated when I ordered. Not sure I’ll use again

Unreal Lack of Customer Service

Unreal. Total and utter lack of customer service, sent me the wrong glasses and nobody will take charge. I have provided everything asked, detailed photos and all. I keep being told a response is coming in 24-48 hours, but then 72 hours passes, and then a week. I have to triple/quadruple email to even get someone to “request a status update”. Just let me return the glasses and send me the right ones. Jesus. Is it that hard?

Highly recommend using this service

Quick and easy!

Great price but not the best qualtiy

the price was great but the glasses are not as clear as previous glasses i have owned. The glasses seem to be blurry when at more than a close arms reach. I need to be closer to my computer screen than normal for the glasses to be effective.

Awesome experience

Glasses are just what I wanted and I can see my computer screen The price point is just what I needed right now. Shipping was on time

It came on time than most and it was…

It came on time than most and it was just like online and was just amazing

Awful experience

Several days after ordering contacts (when I'd paid for the express shipping because I was out of contacts and about to leave on an extended trip) they sent me an email notifying me that the spelling of my name didn't match the spelling of my name on my prescription, and they couldn't fulfill my order. Absolute disaster I have to emergency order from Warby Parker (for the same price, oddly -- would have thought that eyeconic would be cheaper but no, it's just shittier).

Ordering was easy

Ordering was easy, good selection, fast delivery

It came in a nice package

It came in a nice package, all sealed and was delivered in great shape.

First time using online measuring as opposed to a clinic with sit-down fitting/adjustments

My wife has used this a couple of times. This was my first. The measurements and physical fit is very different via online processes, so I expected to perhaps having to adjust after receiving since I wasn't actually in a fitting clinic.

Quick and efficient!

Fast delivery

Fast delivery. Would have liked an option for darker transition lenses, but overall a great product.

Very easy Process Would Recommend

The entire experience was very easy and delivery was right on time. In addition the selection and cost can’t be beat.

My glasses are perfect i really like…

My glasses are perfect i really like them ! i have had a lot of compliments on how pretty they are color wise and great i look in them !

Good Job

Good Job sigan así

They kept messing up my replacement…

They kept messing up my replacement glasses order. They either shipped them to the wrong address or the right address but the wrong pair of glasses. They did this 4 times and I eventually went to the wrong address they sent them to got my glasses. They never responded to my last email asking for a manager to reach out to me, but i did email them back after 5 days of no response and let them know I got my glasses and no action was needed. I still feel they did a pretty poor job.

Love it little loose but love my…

Love it little loose but love my classes thank you so much