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Reply from Fabletics US2026-07-27
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
About Fabletics US
Data updated- Website
- fabletics.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 35% (15/43)
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Is Fabletics US legit?
Fabletics US (fabletics.com) has a 3.9 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 65% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 35% of negative reviews. Last updated 2026-08-10.
What people say
Website sucked
Will wait on the products. But website lagged so much I ran out of time then gave up. Luckily for you guys it had sent me an email or I was just gonna call it quits.
Reply from Fabletics US2026-07-29
Hi Jennifer, We’re sorry to hear that website performance issues caused frustration during your shopping experience. We understand how inconvenient it can be when lagging pages and delays make it difficult to complete an order, especially during a limited-time promotion. We appreciate you sharing your feedback. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
I enjoy going into the Oakbrook
I enjoy going into the Oakbrook, IL store. Everyone has good energy and patience. They alert me to the new deals upon entering the store.
Reply from Fabletics US2026-07-27
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
What made my experience great was the…
What made my experience great was the ease of online shopping and check out. The items I buy from Fabletics have always had the best feel and fit.
Reply from Fabletics US2026-07-27
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Very good price
Reply from Fabletics US2026-07-27
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I don’t like that the fine print…
I don’t like that the fine print fluctuated the price I was advertised 80% it did on some not all items… It’s odd
Reply from Fabletics US2026-07-29
Hi Haifa, We’re sorry that the promotion did not provide the experience you expected. We understand how frustrating it can be to see an advertised discount and then find that the offer applies differently across items. Thank you for taking the time to share your feedback. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
I made an order and only 1 out of 12…
I made an order and only 1 out of 12 items was delivered. I called to complain and they only offered store credit and would not refund me. This is crazy.
Reply from Fabletics US2026-07-29
Hi Moshe, We apologize for the disappointment you experienced with your recent order. We understand how frustrating it can be to have missing items and not receive the resolution you were hoping for. Thank you for taking the time to share your feedback regarding your experience with our support process, and we’ll ensure your concerns are reviewed. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
My experience was great I got a…
My experience was great I got a birthday gift from life 360 both apps would definitely recommend!!:)
Reply from Fabletics US2026-07-27
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Well i did save $700 on an Order that…
Well i did save $700 on an Order that set me back $167. I got some of things i wanted but the website only allowed me one set of bundle discounted shorts, and shirts to be purchased. I would have liked more but it went straight to a 70% discount instead. That Was a bummer because their adversiments everywhere that lured me here did not make that clear. Beside this Let down, i think i Was able to purchase some Good items. I hope! We shall see the real truth when they arrive. 🙏🏽
Reply from Fabletics US2026-07-27
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
The clothes are one of a kind and the…
The clothes are one of a kind and the sale is great for the members
Reply from Fabletics US2026-07-26
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Checkout wasn’t the best
Checkout was unpleseant
Reply from Fabletics US2026-07-26
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
ADD APPLE PAY AS PAYMENT OPTION
Reply from Fabletics US2026-07-26
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
You charge the customer for tariffs…
You charge the customer for tariffs passing your trade obligation on to the consumer. I will be cancelling my account.
Reply from Fabletics US2026-07-29
Hi Todd, We’re sorry to hear that the tariff charges have affected your experience with us. We understand that unexpected costs can be disappointing and may influence your decision to continue your membership. We appreciate your feedback. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
Your website was lagging the whole time…
Your website was lagging the whole time on mobile also why am I paying extra for tariffs? Very disappointed your membership is not inexpensive and most of the new collections where out of stock for my size. Not worth paying a subscription.
Reply from Fabletics US2026-07-29
Hi Atenea, We apologize for the frustration you experienced while shopping with us. We understand how disappointing it can be when the website does not perform as expected, additional fees appear at checkout, and the items you want are unavailable in your size. We appreciate your feedback about the VIP membership and overall value. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy
Great deals
Reply from Fabletics US2026-07-26
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I haven't received my Pj's yet
I haven't received my Pj's yet, so I can't comment on the quality, but they are cute & the site works well, love the prices, didn't like the up sales tactic, downfall is lack of inventory.
Reply from Fabletics US2026-07-26
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
My kids love Fabletics
My kids love Fabletics. We are VIP members so I think the prices are fair. Everything we have bought my kids have outgrown, the quality is decent and it does last.
Reply from Fabletics US2026-07-25
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I love how you have the layout of your…
I love how you have the layout of your website. Outlet disappointing a bit because of not having any size picked available. Still love my order from your regular site where price was comparable to outlet. Overall, very happy with Fabletics.
Reply from Fabletics US2026-07-25
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Thanks to Planet Fitness for helping me…
Thanks to Planet Fitness for helping me find Fabletics
Reply from Fabletics US2026-07-25
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
False advertising
The sales are deceptive and the countdown timer rushes you to make a decision. I thought that all the scrubs that I got were $7.50. That’s why I ordered them and then when I got to check out, I didn’t look as hard as I should’ve (because of said countdown timer) and found out I was charged three times that very unhappy!!!
Reply from Fabletics US2026-07-29
Hi Desirae, We apologize for the frustration caused by the promotion and pricing confusion you experienced. We understand how disappointing it can be when you believe you’re receiving a specific offer and the final checkout total differs from your expectations. Thank you for taking the time to share your concern. We've sent you a request through www.trustpilot.com asking for your account information so we can locate your account and assist you further. Please check your email for the notification from www.trustpilot.com, or log in to your Trustpilot account and respond to our request. Once we receive your information, we'll be happy to assist you with your concern. Best regards, Ivy