Mary listens and gives clarity to each…
Mary listens and gives clarity to each situation. Very supportive
Facet (facet.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that advisors are extremely knowledgeable, taking the time to explain complex financial concepts in a way that is easy to understand. People also appreciate how patient and well-prepared staff members are during planning sessions, making everyone feel comfortable and supported. Some reviewers were not happy with the level of service, noting that some advisors seemed unprepared, lacked familiarity with planning tools, or failed to provide helpful context during calls. A few customers also felt that some professionals showed a lack of attention or compassion regarding their specific financial circumstances.
Auto-generated from all reviews of this business. For reference only.Mary listens and gives clarity to each situation. Very supportive
Kimberly was great and thorough advising me on asset allocation during divorce process
Knowledgeable, patient, sound advice, a pleasure to speak with
Cover the basics you set the plan in action to set me up for the future.
Good listener and she also was able to help us understand next steps.
My advisor explained my options clearly and fully. She was able to answer all of my questions.
Patrick was thorough and very knowledgeable.
Carsten was fantastic! Easy to talk to and explained everything so we could understand. We are brand new to all this and he was the exact person we needed. Nice to see young people with drive and ambition!
Claire was fantastic today. She read through our concerns and identified problem areas for better potential on earning. Found multiple accounts that were just showing money markets. Reviewed projections with us regarding our upcoming plans and it seems like we're in a good place. Excited for the next meeting.
I had great dialogs and Rich did a great job explaining initial status, understanding our timeline and explaining more about Facets operations.
Nancy is very friendly and efficient. In two sessions she helped us come up with a realistic plan that we can start today.
Was focused on goals and what and where I wanted to and do with my plan.
Overall good intro and seems Hunter was on top of things based on taking over from the previous advisor. Answered my questions and I feel good to have him help me with my planning
Johnathon listened and was able to give me insight while understanding where I’m coming from and where I’d like to be.
My financial planner listens to my concerns and has my future plans as a priority.
This was my first appointment with Aaahka and I was impressed with the ease of our conversation and sharing my fears and concerns with retirement. She was both knowledgeable and reassuring that I’m in a good place. So far, I’m feeling with secure with my decision to join Facet.
Gary was knowledgeable and even keeled during our conversation...
Gary’s coaching and advice make us feel very supported. He’s calm and clear and positive.
My Facet Advisor laid out a thorough plan for what my retirement could look like. I had a lot of questions and concerns, but she thought of everything. This is the type of thorough advice I have been looking for!
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