Home & Garden

Factory Direct Filters

102 reviews

★★★★★

4.3102 reviews

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About Factory Direct Filters

Data updated 2026-08-10

Website: factorydirectfilters.com
Category: Home & Garden
Location: United States · Orlando
Status: Unclaimed
Last 12 months: 73 reviews
Replies to negative: 14% (2/14)

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1-855-740-0855 [email protected]factorydirectfilters.com

Is Factory Direct Filters legit?

Factory Direct Filters (factorydirectfilters.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 14% of negative reviews; 73 of them were added in the last 12 months. Last updated 2026-08-10.

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102 reviews matching

Stacey Braithwaite · 1 review · Posted 2021-06-04

★★★★★

WHERE IS MY ORDER

Ordered my filters on May 27, 2021. On May 28, 2021 they charged my credit card $98.49, but i have never received an email regarding the order, when it would ship, or anything at all. The chat on the website is disabled, that's handy.

Reply from Factory Direct Filters2021-06-09

Stacey, I apologize for the delayed response and lack of communication! I do believe that your order was delivered on 6/4/21, but if this is not the case, please feel free to reach back out here or through our Contact Us page on our site. I will also look in to why you did not receive the email updates providing you with your shipping details. Please let me know if there is anything else we can do! Thank you, Kara Factory Direct Filters

Reinaldo Perez · 1 review · Posted 2018-08-16

★★★★★

Ordered filters on 8/3/18

Ordered filters on 8/3/18. Order placement was for a very difficult size (19 7/8 x 21 3/8). Home Depot and Amazon could Not fill the order due to unique size. Filters were delivered 8/16/18. Just replaced the filter. Fits perfect. Order was placed within 8 business days for a unique size. Outstanding order fulfillment. Will place an order in the future. Bravo Zulu factory direct filters!