FadeMD.com is a quick and easy way for patients to meet with a medical professional online and receive a recommendation for a medical marijuana card. This is partly the home of FadeMD reviews.
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Is FadeMD legit?
FadeMD (fademd.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; 56 of them were added in the last 12 months. Last updated 2026-09-01.
I had a really positive experience with FadeMD for IL. The process for setting up my appointment was easy, and I was able to choose a time for my visit that was only a few hours after starting the (very easy) booking process. I was nervous leading up to the appointment, but I did not need to be. The doctor asked the questions they needed to ask, gave me space to ask my own questions, and then we completed the appointment smoothly. As someone who is autistic, I often worry that I have to overexplain myself to make sure I am communicating clearly. This experience felt streamlined and genuinely neurodiverse friendly. I felt respected, heard, and supported without feeling overwhelmed. Overall, the process was simple, compassionate, and well-designed.
No customer service and still don’t have my medical card
The company’s customer service department is totally unresponsive and has no customer service line to talk to anyone. I submitted for my renewal and certification in October and I found out the company and their doctor never submitted the certification and renewal status to the state. Currently a week past renewal expiration and still no resolution. I was promised by the company that there would be no delays and issues as part of the service for my medical card renewal. The state has informed me that even if this gets resolved in the near future, it can take up to another 21 days before I receive my updated renewal card. I’m unable to get my prescriptions now due to the company’s negligence.
Tried to get my Card in VA. They messed up my certificate ( put my address for my city). I contacted and have all the emails asking them to fix it. They never fixed it making my card unusable. They finally gave me a refund after 2 weeks of going back and forth. Now they will not deactivate my card after giving me the refund. Now I cannot currently get my card. They also do not have a number to call. It’s all over email.
3rd day and I have still yet to receive a certificate and I feel like im being scammed. Same day authorization but I have NO PAPERWORK to validate it. They told me id have it im 24 then 48 now what? Agitating. I would have use someone else
Very simple process & they take the time to cover any questions you may have. I would recommend FadeMD to anyone who needs assistance in getting their Med Card.
Process was clear and straight forward. I have not received my card from Okla yet so I cant comment on the ultimate outcome but fademd worked as advertised.
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