Fandomaniax (fandomaniax-store.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 54% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
The customerservice is basicly non existent... after more than 72 hours (thursday,Friday,saturday) i didn't receive any human reply to my questions... they half heartly answered after 4-5. But the shipment arrived in time as requested and the quality of it was good.
It's been almost a year since I received my shirt and hoodie, and I really love them. The print details are just great. Though the shirt and hoodie materials are not expected, I don't mind them. Overall, I'm happy and hope to get more items soon.
Haven’t received my first ever order in a year they emailed and said they resent it twice they both got lost while shipping the same way as the first one did now they won’t respond
They sent damaged product and when we returned it, they never issued a refund. Emailed them a month later asking for my refund and they state the way I paid they can’t get a refund to go through. They are now phishing for either a PayPal account or direct bank account info to send a refund…shady and now we are out almost $100 from this shady company. I will report this everywhere until my son gets his money back!
Horrible computer generated " pattern" on an unbelievably cheap material described as a " bomber" jacket. It doesn't even make a good windbreaker. HORRIBLE!!!!!!! Worst CLOTHES I EVER BOUGHT. THEY WONT REFUND MY MONEY AND THEY OFFERED A 15 DOLLAR STORE CREDIT instead .THEYRE SUPPOSED TO HAVE A MONEY BACK GUARANTEE. THEYRE A TERRIBLE COMPANY .
Customer service is really quick and friendly via email. All my questions were swiftly answered and solved. Reasonable exchanging services
The website was great and the store had an amazing selection of anime goods! I haven’t received my product yet but am sure I’ll be back.
Well what made the experience great is the long list of items that your company sells just keep up have a nice catalog and good items.
Just ordered several shirts, pants, and shorts. Nice selections and easy to order. Also, had good deals and offers.
Easy to order, offer Afterpay to split up payments as well! 10/10, will recommend to all friends and family!!
Was quite easy to customise shirts as well as including a size chart made it easy to figure out what sizes were needed. Only downside would be the countless pop ups while trying to shop as well as what’s required for the free items. Also everytime I went from the cart back to the shop to order another shirt it would chance from AUD back to USD which would confuse me. Other than that I had a great shopping experience.
I ordered some shorts and shirts. They quality and design was fine, however at my time of purchase the size chart and measuring picture on the page were incorrect, so I got shorts that can't fit me. I tried working with customer support to get this issue fixed and after more than a week of back and forth with lots of pictures from me, they changed what was listed on the online page to actually be correct and told me it was my fault and refused to exchange them based on their return policy. Be prepared for everything to not fit correctly and underhandedness from the customer service.
Thank you for bringing this to our attention. We try to ensure that the products you receive meet the quality standards. We always try to improve to satisfy our valued customers and your review helps us a lot in that matter. Kindly email us via our support email so we can figure out a way on how we can make it up to you.
They are very enthusiastic about anime. They have very great and unique products.
We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.
The site and ordering process was easy to use. The sizing guide on each shirt was extremely helpful for a reference point to find the right fit. Can't wait to receive my order especially the Haikyu shirt after seeing the movie. Such a great selection for all your anime needs.
You've left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We're grateful that we had the opportunity to serve you.
Although I had trouble signing in, I was still able to check out with a coupon with no problem. Hopefully the product will be as good as hope.
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
Great experience, had a size issue and the support team was there to assist! Loving the designs too!
We're so happy to hear you had a great shopping experience in our store. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Wrong sizes sent and website doesn't show or say anything of about sizes unless you go digging through their website. I wear an XL but to their website I should order 3XL. Discovered this after receiving my order. Customer service not helpful at all and offered me $10 off for a $107 order to reorder "correct" size. Told me I can return items but I would have to pay for return but that still doesn't guarantee a refund. Horrible website never order from there.
Just ordered several shirts, pants, and shorts. Nice selections and easy to order. Also, had good deals and offers. Great site.
Placed and paid for an order on May 10. Their customer service said it would arrive 21st - 23rd. Received it on the 27th. Since their sizing chart for the average/typical Large is a little different, I asked The Fandomaniax rep for advice. She said to go with the XL, so that's what I did, and she also ensured me that their exchange policy is easy if it's not right. Well, the XL is like a XXL. And they were all Way too big. In order to return them, I would have to pay the shipping ($45 from Hawaii to China) and also pay a $18.75 processing fee. So I lose no matter what. Before I ordered, I emailed their customer service to ask about the sizes, because Onepiece.store and Cospicky shirts were severely undersized. A Large was more like a medium. Definitely a major disappointment, especially after waiting almost 3 weeks for my order.
The website was simple and easy to use! The order was confirmed quickly and their products look awesome!!
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