Faretrolley (faretrolley.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Y
Yasar Adeel · 1 review · Experienced 2023-11-27 ·
★★★★★
Rodney was helpful
Rodney was very helpful in helping me get another ticket after I missed the flight.
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Bob was very helpful in answering our answers.Good customer service
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Tiana is a very good customer service representative. She listens to the customer and takes time to explain everything. Thank you Tiana !
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
It was easy to book my son’s trip for winter break. They helped me even book my seat and bags with no hassle and guaranteed my price will not change.
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
L
Lisa Watson · 1 review · Experienced 2023-10-11 ·
★★★★★
Kylie was very helpful to me this…
Kylie was very helpful to me this evening supportive and genuine thought that i wasn’t going to change my flight but i did thanks to Kylie appreciate how she help me with everything
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Amazing help to me, Tony was an amazing customer service 10/10
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Very attentive, very good taking care of me as a customer
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
M
Mary Ann Yando · 1 review · Experienced 2023-09-28 ·
★★★★★
ANTHONY IS HELPFUL
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
R
Reva · 2 reviews · Experienced 2023-09-28 ·
★★★★★
Frank was thee best .
Frank was thee best .. he was able to get me a flight as soon as possible. Very friendly and courtesy was great. Love this guy..
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Zayn thank you for booking my flight
Excellent customer service.
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
T
Thomas Alcamo · 1 review · Experienced 2023-09-27 ·
★★★★★
Kylie Thank you for being so pleasant
Kylie Thank you for being so pleasant. It was a pleasure working with you. I have been using Frontier Airlines for many years and have not been disappointed, Thank you.
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
S
Scott Johnson · 1 review · Experienced 2023-09-26 ·
★★★★★
Tiana went above and beyond to give me…
Tiana went above and beyond to give me quality service and I appreciate that. She deserves a promotion
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
I'm so happy with the help that he gave me. ☺️ Samuel u rock!
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Samuel wa@ very very helpful thank-you so much samuel
Reply from Faretrolley2023-12-20
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected].
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
