Great agents
Some reviews mention delays reaching agents and connection issues during phone calls. But I had a pleasant experience. Samuel did an amazing job assisting me with Frontier travel plan.
About Faretrolley
Data updated- Website
- faretrolley.com
- Category
- Travel & Vacation
- Location
- United States · NEW JERSEY
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 100% (5/5)
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Is Faretrolley legit?
Faretrolley (faretrolley.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Thank you Anthony for your discoun lt help
Thank you Anthony for your discount price Deon Ardister
Reply from Faretrolley2024-11-02
Thank you for the review and feedback! "We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us. Looking forward to serving you again soon!" Best Regards, Customer Relations, FareTrolley,
Fantastic!!
Fantastic service so easy to navigate website. I have used 5 star numerous times and they have always been superb. Deals and offers are wonderful ie free nights breakfasts etc.
Stay away
Stay away. Agents are liars they sell you tickets amd provide you a wrong booking number. You go to the airport and that ticket number doesn’t exist. So it means you cannot travel and they blame you pretending you were late at the airport.
Reply from Faretrolley2024-04-25
Hello Mr.Sharma, Please share your Booking Reference Number, Passenger Details, and Email ID with us and we shall resolve the issue as soon as possible. We understand and apologize for the inconvenience. Your concern is our top priority. Regards.
Best experience with company
Thank you for your help, understanding and support. The best customer- oriented service I’ve ever met!
Reply from Faretrolley2024-02-08
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, FareTrolley,
01/31/2024
Mr. Thomas provided me with an excellent service while booking my vacation. He demonstrated a great level of professionalism and respect for me.
Reply from Faretrolley2024-01-31
Hi Nelly, Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, FareTrolley,
The employee did a great job
Reply from Faretrolley2024-01-23
Hi Nathaniel, "We're truly grateful for your glowing review! It's a pleasure to know you had a great experience. Your kind words motivate us to keep delivering excellent service. Thank you, and we hope to see you again soon!" Best Regards, Customer Relations, FareTrolley,
Easily the worst company I dealt with…
Easily the worst company I dealt with for travel. I was charged 300$ more than my airline would have charged me and had ZERO customer response. Terrible.
Reply from Faretrolley2024-01-02
Hi Deseree, Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced. We would appreciate the opportunity to understand your experience better so that we can work towards a resolution. Please reach out to our customer service team @ 1-631-272-1553 or send us an email to [email protected] with more details. We appreciate your understanding and patience as we work towards a solution. Best Regards, Customer Relations, FareTrolley,
Jerry was very helpful to me,a Senior…
Jerry was very helpful to me,a Senior Citizen. He was very thorough in explaining procedure during our call. Thank you Jerry Ann L.
Reply from Faretrolley2024-01-02
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, FareTrolley,
Geeat Help from Rodney
Mr.Rodney has helped and explained the procedure to take a service dog in the flight. He also suggested the convenient seats for us as well as for our service dog. It was a great experience to work with Mr Rodney.
Reply from Faretrolley2023-12-27
Hi Chinmayee, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, FareTrolley,
Savitre Samaroo
Savitre Samaroo Thank you
Reply from Faretrolley2023-12-25
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Fare Trolley,
Overpriced looks fraudulent. No ticket agents to speak to, no e mail response. When I tried to verify the transaction with the airle, they had only w legs of a 4 leg trip AND WAY OVERCHARGED.
NO BOARDING PASS, NO RESPONSE FOR EXTRA BAGGAGE. NOTHING. CONTACTING ALLEGIANT, IF THEY HAVE NO BOOKING, I WORK WITH SOME PEOPLE WHO SHUT DOWN SCAMS. IF YOU STOLE MY MONEY AND RUINED MY DAUGHTER'S HOLIDAY TRIP, IT WILL NOT BE GOOD. Also, my airline that I chose charges 300 less.
Reply from Faretrolley2023-12-18
Hello Deseree, Please share your Booking Reference Number, Passenger Name, and Email ID with us and we shall resolve the issue at the earliest. We understand and apologize for the inconvenience. Your concern is our top priority. Regards.
Good experience
Reply from Faretrolley2023-12-19
Hello Ivelisse, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,
Rodney
Rodney was great
Reply from Faretrolley2023-12-19
Hello Darnell, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,
Communication
Communication . Whyte was very good and helpful.
Reply from Faretrolley2023-12-19
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,
This website is 100% FRAUDULENT
This website is 100% FRAUDULENT. They tried to scam me out of $198 for a flight I booked on an airline, saying I needed to "confirm" my seat.
Reply from Faretrolley2023-12-11
Hello Christine, We sincerely apologize that you faced such an issue while booking with us. Please share your passenger Details, Booking Reference Number, and Email ID with us and we shall resolve the issue at the earliest. Your concern is our top-most priority. Regards.
He was extremely helpful
He was extremely helpful , patient very nice gentleman
Reply from Faretrolley2023-12-19
Hello Gulsevil, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,
Renee
Renee! She was the BEST and helped me great.
Reply from Faretrolley2023-12-19
Hello Nicole, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,
Very helpful
Very helpful Damon
Reply from Faretrolley2023-12-19
Hello Roy, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,
Jackson is great
Reply from Faretrolley2023-12-19
Hello Julia, Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact. If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to [email protected]. We truly appreciate your feedback and look forward to serving you again. Best Regards, Customer Relations, Faretrolley,