Fascinations (fascinations.net) has a 3.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 13% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-10.
The website was easy to navigate, the selection was excellent and the checkout process was easy.
Reply from Fascinations2025-05-13
Thank you so much for the kind words! We're thrilled to hear that you found the website easy to navigate and that you were able to find exactly what you were looking for. Making your shopping experience smooth and enjoyable is what we aim for. We appreciate you taking the time to share your feedback!
Warmly,
The Fascinations Team :)
J
Julie Mol · 2 reviews · Experienced 2025-05-07 ·
★★★★★
If lingerie is not returnable how is…
If lingerie is not returnable how is one supposed to order online to try on. I understand this policy, however, there should be a confirmation that one understands this. Now I have 3 expensive pieces I can not do anything with.
Reply from Fascinations2025-05-13
Thank you for reaching out and sharing your feedback.
We completely understand how challenging it can be to gauge fit and sizing when shopping for lingerie online. To help with this, we provide detailed size charts on our website, which you can find here:
https://fascinations.net/pages/size-charts
We also strive to communicate our final sale policy as clearly as possible. This is noted in multiple places on our site, including the announcement bar at the top of the page, on the product pages, and in our Return Policy.
That said, we truly regret any frustration this may have caused. While we’re unable to accept returns on lingerie for hygiene reasons, your experience matters to us, and we’re always looking for ways to improve clarity and customer experience moving forward.
If there's anything else we can assist with, please don't hesitate to reach out. We're here to help.
Warmly,
The Fascinations Team :)
We're so glad to hear you enjoyed the free toy, we love adding a little extra fun to your order! 😊 Thanks for taking the time to leave a review, and we hope to see you again soon!
Warmly,
The Fascinations Team
B
Bob Jordan · 2 reviews · Verified · Experienced 2025-04-18 ·
★★★★★
not what i expected
C
Courtney · 5 reviews · Verified · Experienced 2025-04-14 ·
★★★★★
The website was easy to navigate
The website was easy to navigate, easy to understand, easy to find information and the things you have wanted.
we purchased a vibrator and it does not work we are leaving on vacation and are not able to use it now.
We purchased a Gender X Our undie Vibe-Black
Item # GX-RS-9079
Got what I asked for, and items are of good quality. Thank you!
Reply from Fascinations2025-05-13
Thank you so much! We're happy to hear your order arrived just as expected and that you're loving the quality. We truly appreciate your support — enjoy your items, and we hope to serve you again soon!
Warmly,
The Fascinations Team :)
K
K. · 1 review · Verified · Experienced 2025-04-07 ·
★★★★★
Placed on online order
Placed on online order - items arrived in a very discreet packaging and were neatly arranged. Very satisfied and received my items one day early!!
The product i received was defective.. unfortunately it seemed to have leak in the hose. Delivery time was great just poor product.
Reply from Fascinations2025-04-14
Hi Brennan,
Thank you for your feedback, and we're really sorry to hear about the issue with your product. While we're glad the delivery time met your expectations, we sincerely apologize for the defect you encountered. This is not the standard we aim for, and we'd love to resolve it for you.
– The Fascinations Team
Hi Johnnie!
Thank you for your review! We're glad to hear that you were satisfied with the fast and discreet service. We appreciate your feedback and look forward to serving you again soon.
– The Fascinations Team
Hi Rebecca,
Thank you for your wonderful review! We're delighted to hear that you found our products cute, affordable, and that your order arrived quickly. Your support means the world to us, and we can’t wait to have you back again soon! 😊
– The Fascinations Team
A great and easy experience to order what I wanted!
Reply from Fascinations2025-04-14
Hi Peter!
Thank you so much for the kind words! We're so happy to hear that your experience with us was easy and exactly what you wanted. It really means a lot to us that you’re “fascinated” with Fascinations! We can’t wait to welcome you back again soon. 😊
– The Fascinations Team
I have yet to receive my product. What's taking so long.
Joel
Reply from Fascinations2025-04-14
Hi Joel!
Thanks for your feedback, and we're sorry for any confusion or delay you may have experienced. According to our records, your order has been successfully delivered. If you haven’t received it or have any concerns, please don’t hesitate to reach out to our customer support team. We're happy to help make sure everything is sorted out! 😊
– The Fascinations Team
A
Adrian Batiste · 1 review · Experienced 2025-02-10 ·
★★★★★
Maybe you should have a room for me and…
Maybe you should have a room for me and I can have a few more hours
My gf loved her candies and they sent out and delivered promptly!
Reply from Fascinations2025-04-14
Hi Rita!
We’re so happy to hear your girlfriend loved the candies! Thanks for the kind words — we’re glad everything arrived promptly and hit the mark. Hope to see you again soon! 😊
– The Fascinations Team
A
Ava · 1 review · Verified · Experienced 2025-01-27 ·
★★★★★
Online
Online, delivery was great!
Reply from Fascinations2025-04-14
Hi Ava,
Thanks so much for the great review! We're thrilled to hear your online order went smoothly and that delivery met your expectations. We appreciate your support and look forward to serving you again!
– The Fascinations Team 😊
Hi Lance,
Thanks so much for your review! We're happy to hear it was easy to find what you needed — that’s exactly what we aim for. We appreciate your support and hope to see you again soon! 😊
– The Fascinations Team
Easy to order online and delivery was confidential.
Reply from Fascinations2025-04-14
Hi Sherri,
Thank you for your kind review! We're glad to hear that your online ordering experience was smooth and that the confidential delivery met your expectations. We appreciate your support and hope to serve you again soon!
– The Fascinations Team