FASHIONLINE is a leading manufacturer and wholesaler of women's fashion apparel with 15+ years of experience. We offer the latest trends in standard and plus-size women's clothing including tops, dresses, sets, and more at top quality and competitive prices, and also provides customization, production, and relabeling services to clients and brands. We provide worldwide shipping service.
Written by the business, not verified by us.
Is Fashionline legit?
Fashionline (fashionlinefactory.com) has a 1.1 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Business Services and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has replied to 43% of negative reviews. Last updated 2026-10-25.
NOT COTTON. Beware, I ordered 3 T-shirts and they were not cotton. They were made of some kind of non-breathable plastic-like substance, are very sheer, shiny and not something I would wear. The product description did not say what type of material and I wrongly assumed they would be cotton. I tried to return them and their customer service refused, instead offering me a $6 refund for my $61 order. When I insisted on the return, they refused and offered me $9. I suggest being very careful about what you order from FashionAlleys.com.
I ordered an items apparently it wasn't delivered. I have been waiting for my refund but until now I haven't received it. THIS COMPANY IS TOTALLY A BIG SCAM.
I order items from my online boutique and received only half of them to be told that the other item was out of stock and that I would receive a refund never received the refund how to file a dispute through PayPal they never reply to Paypal then I went into their website and saw that they were closing the store They don't reply to emails and they never physically refunded me my money I had to go through PayPal just to get the refund I really like the items that I received and I plan to order more for my online boutique however this company is a joke
COMPLETE SCAM!!!! I placed a order 1/25/22 I got 10% of my order that did not look like the pictures. It took until March just to get that. I emailed them to ask where the rest of my order is and they said they are hiring workers??? I asked when I could expect the rest of my order since they guarantee 12-20 day shipping and we have far surpassed that! Then they sent an email saying the rest of my items are out of stock? How when they were available for purchase on your site??? They barely return emails they don’t send the items and just take your money! The entire company is out of China and should be shut down.
I order back in January. January 1 to be honest I didn't get my shipment until the end of February and didn't even get my whole order. Now they won't refund me the rest of my money. I've been emailing and no response I'm NEVER ORDERING FROM THEM AGAIN
Reply from Fashionline2022-03-10
Dear Chanta, This is FASHIONLINE Customer Service Team. Thanks for your feedback. Can you please send an email with your order number to [email protected] . Our Team will cooperate with you to check your order status and solve your claim. We apologize for any inconvenience this may cause. We will improve our service and efficiency accordingly. Thank you for your support and understanding. Best regards, FASHIONLINE CS TEAM
Placed an order 11/26/2021. Today is Feb 18, 2022 and I have still not received my order. After countless times that I reached out to the company, they offered me a refund but I have still to get my money back
Reply from Fashionline2022-03-10
Dear Emely, This is FASHIONLINE Customer Service Team. Thanks for your feedback. Can you please send an email with your order number to [email protected] . Our Team will check your refund application and get back to you shortly. We apologize for any inconvenience this may cause. We will improve our service and efficiency accordingly. Thank you for your support and understanding. Best regards, FASHIONLINE CS TEAM
SCAM SCAM SCAM An absolute scam. Orders don’t arrive. Zero communication from anyone. All over the internet is people saying the same. Taking thousands of dollars off people and never sending the product.
Reply from Fashionline2022-03-10
Dear Mel, This is FASHIONLINE Customer Service Team. Thanks for your feedback. We could ensure you we are not SCAM business. Our CS team will reply emails within1-2 business days. We guessed your previous email went to our junk mailbox so that you didn't receive feedback from FASHIONLINE, or our email was in your junk mailbox. Could you please send an email with your order number to [email protected] . We will get back to you shortly. We apologize for any inconvenience this may cause. We will improve our service and efficiency accordingly. Thank you for your support and understanding. Best regards, FASHIONLINE CS TEAM
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