Fella Health

Customer Service

I have seen seen more growth toward serving your customers with more team dedication which was not there, prior,

Do not like the new 7.2 pens

Do not like the new 7.2 pens, much easier using the 3 x 2.4 pens

I started the program in January and to…

I started the program in January and to date I have lost almost 70 pounds. I feel amazing.

Amazing product

Amazing product. Zero side effects. Love it

Good support and advice and the…

Good support and advice and the product works...!!....simple

Quick reliable customer service

Have lost 100lbs since March 2025 feel…

Have lost 100lbs since March 2025 feel great had no issues or side effects Going to try to loose another 30lbs to reach my goal weight of 220lbs

Ur product is great

Ur product is great, however once u have lost the weight u have to keep taking it to keep it off. Its very expensive for non insured to keep that up

Absolutely horrendous customer service

Absolutely horrendous customer service. I am on a subscription, tried to do my check up and tried to charge again. I then never received my prescription. I have tried for 4 weeks to rectify to only be palmed off at every message. I have now been charged again for a prescription I won’t receive. Just awful

Great Correspondence.

When I have a question and send it to Fella Health they do get back to me. I would give a five star review if they would add a video chat with a human once in a while.

Excellent communication and Customer…

Excellent communication and Customer Service.

I like the meds and the service has…

I like the meds and the service has been good.

I would recommend Fella Health to…

I would recommend Fella Health to anyone. They have been so caring, helpful and understanding to all I've been going through in my weight loss journey. I've had ups and downs but they have always been there encouraging me on. You don't just get GLP-1 medication, you get a Whole Team that's there for you when you need them. Thank you!

4 stars

4 stars, pricing still high compared to other providers

Very easy to access and understand

Solution ! To a life long battle

Great ! Lost 100lbs in 7 months. Off 6 months gained 30 back. Restarted 2 weeks ago and lost 15. So, still down 85lbs ! Probably need to lose 40-50 more since I’m a 66 yr old male and the muscle tone I carried most of my adult life is decreasing. I will know when it looks and feels right. Thanks

Take payment don’t send

Take payment don’t send, second month of messing and around. Use someone else.

Good company

I have been using monjario now from 3Jan26 my weight lose has been slow in 22 weeks lost 6kg plus 7% of my body weight and I'm happy with that. I also did have some weight gain not a lot but it happens even if you done things correctly. In those weeks I have seen a difference in my eating habits and in myself. Was easy to apply fill in a questionnaire on fella website to see if you are eligible for the treatment. I had a quick reply back and was waiting to try. You have a monthly check in to see if anything had changed like side effects, then you would be advised to move up or stop on same dose it was your decision. Plus you would have a account to put your weekly weight and the date you took your dose.So customer service not bad when you need to ask something, delivery service spot on when the money took out your account it comes within two days so you never run out. So in all I'm happy with the service, this company it's not just for men but women as well but more men I think. I must say as well you can get a 40% voucher if you recommend any one as well.

Great customer service

Great customer service, they answer any questions I have right away. Also I’m down about 60 pounds !

Great supports

Great support. Friendly staff and most importantly, RESULTS ,,, 279 down to 221 . It works