Fella Health (fellahealth.com) has a 4.7 out of 5 rating on OK.one, based on 114 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-11.
I’ve been ordering it from them for a few years the medication works very well it’s authentic. And whenever I need customer service regarding deliveries and whatever else they accommodate me.
Reply from Fella Health2026-05-14
Hi Paul,
We're really glad to hear you've had such a positive experience with us over the years. It's wonderful that the medication has been working well for you and that you've found our customer service team helpful whenever you've needed support.
Thanks for being such a loyal customer, and for taking the time to share this.
Fella Health Team
Hi Shawn,
That's exactly what we love to hear! We're really pleased the treatment is working well for you.
Thanks for sharing this with us.
Fella Health Team
S
Stephen K. · 2 reviews · Verified · Experienced 2026-04-20 ·
★★★★★
Simple process
Simple process, great support and communication, had to pause meditation for a month and they were great making it stress free
Reply from Fella Health2026-05-14
Hi Stephen,
We're really glad to hear the process has been straightforward for you and that our support team made pausing your medication stress free when you needed to.
Good communication during those moments is something we really focus on, so thank you for highlighting that.
Fella Health Team
D
DB Johnson · 13 reviews · Verified · Experienced 2026-04-21 ·
★★★★★
Everything is smooth and stress free
Reply from Fella Health2026-05-14
Hi DB,
That's exactly what we aim for! We're really glad you've found everything so smooth and stress free.
Thanks for taking the time to share this.
Fella Health Team
Thanks Craig!
We're really pleased to hear that our team was able to sort things out quickly when you needed us. That's exactly what we aim for when problems come up.
We appreciate you taking the time to share this.
Fella Health Team
R
Roger · 1 review · Verified · Experienced 2026-04-19 ·
★★★★★
Great experience from day 1
Great experience from day 1, reliable refills, on time delivery, clinical support where needed.
Reply from Fella Health2026-05-14
Hi Roger,
Thank you for this lovely feedback! We're really pleased to hear everything has been working smoothly for you from the very beginning.
It's great to know our refill system and delivery timing have been reliable, and that you've felt supported by our clinical team when needed.
Fella Health Team
M
Michael · 1 review · Verified · Experienced 2026-04-19 ·
★★★★★
responsiveness and communiation
Reply from Fella Health2026-04-20
Thank you for your review, Michael! We are glad you appreciate our responsiveness and communication.
S
Sue · 1 review · Verified · Experienced 2026-04-20 ·
★★★★★
Slow but steady.
Slow but steady.
Most reliable!!!
Reply from Fella Health2026-04-20
Thank you for your feedback, Sue! We are so glad you find our service to be the most reliable for your slow but steady progress!
Found them to be cheaper than others , support answers are generally quick , app is useful, I can recommend ,
Reply from Fella Health2026-04-20
Thank you for your review, Paul! We are glad you found us to be cheaper than others, with quick support and a useful app. We truly appreciate your recommendation!
Terrible.
Been on my weight-loss journey a year and all was well until I moved over to Fella Health.
2 doses in the pen stopped working so I instantly contacted them to report it They asked me to contact the manufacturers to get a reference number to process a replacement. Did this then they wanted pics and videos,did this also.
Keep getting generic emails asking to do this do that,all of which give done and even signed disclosure forms they sent to confirm everything.
Still excuses and no replacement but very quick to take my money.
Awful company, nothing but money grabbers unfortunately.
Avoid
Reply from Fella Health2026-04-15
Hi Spencer,
Thank you, we really appreciate you taking the time to share this and we’re really sorry to hear about your experience and the frustration this has caused.
We understand how disappointing this must be, especially after the steps you’ve already taken to provide the required information. This isn’t the level of service we aim to provide, and it’s clear we’ve let you down here.
Stanley, our Customer Success Lead, will be reaching out to you personally to look into this in detail and make sure this is properly addressed for you as a priority.
Poor communication regarding 2nd order had to email to prompt company about 2nd delivery
Reply from Fella Health2026-04-15
Hi Andrew,
Thank you, we really appreciate you taking the time to share this and we’re really sorry to hear about your experience.
We understand how frustrating it is to have to chase for updates, and this isn’t the level of communication we aim to provide. It’s clear we’ve let you down here.
Stanley, our Customer Success Lead, will be reaching out to you personally to look into this in detail and make sure this is properly addressed for you.
R
Robert · 1 review · Verified · Experienced 2026-04-10 ·
★★★★★
I’ve been with Fella almost a year…
I’ve been with Fella almost a year and the customer support is by far the best. Think of Chic-fila support, same thing! My only wish is they had an app. While they do have an app like website, it would amazing if an app but other than this, amazing company. As far as results, I’m down 40lbs with a few more to go.
Reply from Fella Health2026-04-20
Thank you for your incredible feedback, Robert! We are so proud of your 40lb weight loss and are cheering you on for those last few pounds! Comparing our customer support to Chick-fil-A is a massive compliment, and we truly appreciate it. We also hear your feedback about wanting a dedicated app and will definitely pass that suggestion along to our development team!
D
David · 2 reviews · Verified · Experienced 2026-04-06 ·
★★★★★
Everything has been on time
Reply from Fella Health2026-04-20
Thank you for your review, David! We are glad everything has been on time for you.
S
Scott · 1 review · Verified · Experienced 2026-04-01 ·
★★★★★
Easy set up process
Easy set up process, product arrives as promised.
Reply from Fella Health2026-04-20
Thank you for your feedback, Scott! We are glad you found the set-up process easy and that your product always arrives exactly as promised.
C
Customer · 1 review · Experienced 2026-04-02 ·
★★★★★
Summers coming
The semaglutide worked great. I am happy with my results and look forward to keeping the weight off. I lost 2 lbs a week till my desired goal.
Reply from Fella Health2026-04-20
Thank you for your fantastic review! We are so happy to hear the semaglutide worked great, helping you lose 2 lbs a week to reach your goal. We are thrilled you are happy with your results and look forward to helping you keep the weight off for summer!
