Fever (feverup.com) has a 4.1 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-10.
Well managed, and the free temporary lockers were a nice touch to the weary city walker. Both educational and entertaining, and the technology mostly worked, although it was a bit blurred for me at times.
We’re glad Smithsonian Starstruck: An Immersive Experience felt both educational and entertaining for you. It’s great to hear the free temporary lockers were a helpful touch, too. Hope you’ll join us for another Fever experience soon!
Very clear and prompt advice sent via email. Problem resolved quickly
We’re glad the advice was clear and prompt. Thanks for sharing your experience with Fever, and we hope you enjoy more unique Fever experiences soon.
Be careful with Fever’s pricing. I bought tickets during what was advertised as a 15% presale, only to find that shortly afterward the same tickets were still being advertised as 15% off, except the “original” price had been lowered, making the discounted ticket cheaper than what I paid. Dynamic pricing is one thing. Changing the reference price while continuing to advertise the same percentage discount is another. It creates the impression that you’re getting a larger discount than you really are. I contacted customer service with screenshots comparing both prices. Instead of addressing why the reference price changed or offering any adjustment, I received a generic response about prices varying based on demand. The event may be great, but the pricing and customer service left me with very little confidence. Buyers should monitor prices carefully and not assume that a “presale” offers the best deal.
Lovely experience listening to the Phoenix Quartet! I would highly recommend numbered seating as it was quite stressful waiting in line, outside on a cold evening.
So glad you enjoyed listening to the Phoenix Quartet! We appreciate you sharing the note about numbered seating and the wait outside on a cold evening. Hope you’ll join us for another Fever experience soon.
Was there with my family and we had a blast, was really a great experience. Would definitely go there again and i recommend there too.
So lovely to hear you and your family had a blast at Bubble Planet: An Immersive Experience in London. We’re delighted it was such a great experience, and we’d love to welcome you back to another Fever experience soon.
Avoid, fail to provide confirmation email so unable to get tickets, repeated attempts to get the resent, even admitting they can’t understand why tickets are not accessible. Then refuse to refund.
Hello, Louise ! We are deeply sorry for the frustration and trouble you experienced with your booking and support process. Not receiving your confirmation email and being denied a refund after struggling to access your tickets is completely unacceptable. Please contact our team directly at [email protected] and provide reference number #TP-21451542 so we can review your case right away and assist you further. Kind regards
Quick answer, relief! Wonderful!
So glad the quick answer brought you relief and that everything felt wonderful. We’re happy Fever could make the experience smoother, and we hope you enjoy many more great Fever experiences soon.
I really enjoyed the interactive nature of the exhibition.
So glad you enjoyed the interactive nature of M. C. Escher - The Exhibition! It’s wonderful to hear it made such a strong impression. Hope you get to enjoy more unique Fever experiences soon.
every single call I made was handled with top notch customer care and the problem got resolved without any additional "headaches" for me. I love Fever for how they have handled the issues so far and for resolving it with a positive outcome for me! please continue to be exceptional! x
We’re so glad everything was resolved smoothly and without any extra headaches for you. It’s wonderful to hear that every call was handled with top-notch care and that the outcome was positive. Hope you continue enjoying great Fever experiences with us soon!
Brilliant! The exhibition was bigger than I anticipated. The only reason I gave 4 * instead of 5*, was at the beginning, there was a video, intro of M C Escher, but the volume was extremely low and no subtitles.
So glad you found M. C. Escher - The Exhibition bigger than you anticipated and brilliant overall. We appreciate you sharing the note about the intro video volume and subtitles, and hope your next Fever experience is just as memorable.
Very easy and I accidentally booked the wrong time (on me wasn’t paying attention haha) and easy to change
So glad the booking process felt easy and that changing the wrong time was simple for you. We’re happy Fever could make things smooth, and we hope you enjoy more great experiences with us soon.
I purchased two tickets for the Milan San Siro museum online. The tickets didn't arrive by email after I confirmed my order. I contacted them using the contact form on the website, and they were sent to me very quickly.
We’re glad your Milan San Siro museum tickets were sent to you quickly after you reached out. Thanks for sharing your experience, and we hope you enjoy more Fever experiences soon.
I am going to the London House of dreams event, however the ticket booking has been a nightmare. I selected an 11am booking and received tickets for 9am, in addition they double charged me. There is no phone number to contact only and email address. Currently they are refusing to change the time or refund the dobule booking.
Hello! We sincerely apologize for the stress and frustration you experienced with your ticket booking, as well as the difficulties you faced trying to get support for the double charge and time selection. After checking our system, we can confirm that your issue has now been sorted out. However, if you still need any further assistance or have remaining questions, please do not hesitate to contact us at [email protected] providing reference #TP-21453002, and we will be happy to help.
Quick answers, good job
Glad to hear the quick answers were helpful and that everything went smoothly. We’re happy you had a good experience with Fever, and we hope you enjoy many more unique events with us soon.
DO NOT USE FEVER. THEY CAN CANCEL YOUR TICKET AT ANY MOMENT AND NOT NOTIFY YOU. THE REFUND CAN TAKE UP TO 10+ DAYS TO SHOW UP. THEY WILL SAY THE EVENT IS CANCELLED WHEN THAT’S NOT THE CASE.
Hello, Gia! We sincerely apologize for the distress and frustration caused by this situation and for any confusion surrounding your ticket and refund. If you still need any assistance or further clarification regarding your booking, please contact us at [email protected] providing reference #TP-21455845, and our team will be glad to help you. Kind regards
Excellent service! Responded to my query quickly and positively. Well pleased. Thank you.
We’re glad we could respond quickly and positively to your query, and that you were well pleased. Thanks for sharing your experience with Fever, and we hope you enjoy more great moments with us soon.
So glad you found it awesomely convenient! We’re happy Fever made the experience easy for you, and we hope you enjoy many more unique Fever events soon.
It was the best the kids had a amazing time the place was magical
So lovely to hear the kids had such an amazing time at House of Dreamers and that the place felt magical. We’re delighted it was the best for your family, and we hope you enjoy many more Fever experiences soon.
GREAT exhibition, Super Quality Good Atencion Good Price
¡Qué alegría saber que disfrutaste de Formula 1® La Exhibición! Nos encanta que hayas destacado la gran calidad, la buena atención y el buen precio. Esperamos verte pronto en otra experiencia Fever.
Unreasonably, draconian ticketing terms. My companion has an unprecedented urgent medical appointment on the same morning of an exhibition, I have requested for a change to a LATER TIME OF ENTRY on the SAME DAY- this is over 36 hours notice. It is not a request of change to a different date or cancellation. They are inflexible with the request. I could see still availabilities for later entry times - I find this very unreasonable and unfair.
Hello! We sincerely apologize for the frustration and inconvenience caused by this situation. We understand how disappointing it is to face such inflexibility, especially when dealing with an unexpected medical appointment. Please contact us at [email protected] providing reference #TP-21456256, and our team will be glad to help you. Kind regards
216 reviews matching