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Health & Medical

Octave

63 reviews

4.663 reviews
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About Octave

Data updated
Website
findoctave.com
Category
Health & Medical
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
75% (3/4)
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Is Octave legit?

Octave (findoctave.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.

What people say

R
Robken · 2 reviews · Verified · Experienced 2026-06-25 ·

The Right Doctor Makes All the Difference

The communication between my psychologist and me has been excellent. They are very professional, and the suggestions and recommendations provided are clear, easy to understand, and practical for me to apply. Finding the right doctor makes all the difference. When the connection is a good fit, communication flows better, trust grows, and the care feels more effective.

Reply from Octave2026-07-06

Hi Robken- We know how important it is to finding a therapist who can fit your needs, so we are so glad you were able to find that here and that the care has been so effective. Thank you for sharing your positive experience!

K
Karen · 1 review · Verified · Experienced 2026-06-25 ·

Therapist was not available the past…

Therapist was not available the past two sessions and I was charged $100.00. How awful!!! No more therapy for me. This turned out to be sooo stressful 😩

Reply from Octave2026-07-14

Hi Karen - We’re sorry for the frustration this caused. We know how important it is to have a consistent and reliable experience in therapy, and any disruption to that is something we take seriously. We’ve looked into the sessions you mentioned and ensured that our team has been in touch with you directly to address what happened and your billing concern. If you’d like to continue the conversation or if you need additional support, reach out to us at [email protected].

L
Loola · 1 review · Verified · Experienced 2026-06-30 ·

Keep trying until you get it right

The first therapist I was matched with stood me up and the second was a terrible match for me. But the team did a great job of following up with me after two weeks or so after each match to ensure I was getting what I needed. Then the third was the best therapist I’ve ever had! She’s exactly what I need to help me make progress in my therapeutic journey!

Reply from Octave2026-07-06

Hi Loola- We appreciate you taking the time to share your experience with us! It is so great to hear that our team's matching services were so helpful in finding you the right fit, and that you are on such a great path now!

A
Andrew · 2 reviews · Verified · Experienced 2026-06-29 ·

Reliable Service

Everything has worked reliably and my service has been great.

Reply from Octave2026-07-06

Hi Andrew- It is great to hear that you have had a positive reliable experience! Thank you for sharing!

D
Dina · 1 review · Verified · Experienced 2026-06-22 ·

All providers used were not "the right"…

All providers used were not "the right" , first provider former classmate of mine from Antioch Los Angeles, 2nd conflict of interest due to potential conflict of interest due to our mutual personal and professional ties to Los Angeles, 3rd out of his depth, too inexperienced a " a waking taking point,"

Reply from Octave2026-07-07

Hi Dina - Thank you for sharing this feedback. We're sorry these matches didn't feel right, and we've shared your experience with our clinical team, particularly around therapist fit and experience level. Personal or professional overlaps like the ones you mentioned aren't always something we'd know about unless they're flagged to us directly, but we're glad to factor that in going forward. You're always welcome to choose your own therapist on our platform, or work with our Care Navigation team for a more guided match. Feel free to reach out anytime at [email protected].

J
James Bono · 3 reviews · Verified · Experienced 2026-06-14 ·

Easy access and scheduling through…

Easy access and scheduling through portal. Good response to inquiries and questions.

Reply from Octave2026-07-06

Hi James - Thank you for sharing your positive experience with our portal and scheduling process! We are happy to be able to support you.

M
Melissa · 4 reviews · Verified · Experienced 2026-06-17 ·

Easy Access and Rewarding

My experience with Octave has been rewarding. I called and explained what area of my life I'd like to focus on. I was given a list of available therapists specializing in that area and chose one. I feel so good after every session!

Reply from Octave2026-07-06

Hi Melissa - We are so happy to hear that your experience with Octave has been so rewarding, and that you are seeing an impact after each session! Thanks for sharing!

H
Holly · 1 review · Verified · Experienced 2026-06-15 ·

My therapist is an angel

Reply from Octave2026-07-06

Hi Holly - Finding the right therapist is so important and we are glad you have found that here! Thanks for sharing!

Y
Yomi Bello · 4 reviews · Verified · Experienced 2026-05-26 ·

Robert is very interactive and…

Robert is very interactive and moderated with understanding and empathy. I am very grateful for his interventions

Reply from Octave2026-07-06

Hi Yomi - Hearing that you have had such a great experience with your therapist is so encouraging! Finding a therapist who is able to support you in a way that feels right is so important in your therapy journey!

P
Parissa · 1 review · Verified · Experienced 2026-05-25 ·

Recommendation for the Octave Team

I have been working with an Octave therapist since March and have had such a positive experience that I have recommended them to a friend. The patient support is efficient and timely, my therapist is extremely effective and competent, and I have made noticeable progress in my time working with them. I have learned tangible skills and ways to manage challenges moving forward.

Reply from Octave2026-07-06

Hi Parissa - Thank you so much for taking the time to share your experience! We are so happy to hear that you've made such noticeable progress and have learned tangible skills to help you move forward. Knowing that you feel so well-supported that you've recommended us to a friend is the highest compliment we could receive!

A
Amie C · 1 review · Verified · Experienced 2026-05-29 ·

Thank you Octave!

Octave made it quick and easy to find a therapist perfectly catered to what I was needing at the time. I have since formed such an amazing connection with my therapist Kim B. that I get excited every week we have a session. She has been an instrumental part of my journey as I navigate this next phase of life. I’m incredibly grateful for Octave and highly recommend their services to everyone. Mental health matters!

Reply from Octave2026-06-03

Hi Amie - Thank you so much for taking the time to share your positive experience with us! We are so glad that you have been able to form such a strong connection with your therapist, and that she has been able to have such an impact on your journey.

L
Liz Jacob-Carter · 6 reviews · Verified · Experienced 2026-05-27 ·

Has worked out well

Octave sessions are easy to access. My therapist is a good listener and provides helpful feedback.

Reply from Octave2026-06-03

Hi Liz - We are so glad to hear that you have found our sessions so easy to access and that you have found a therapist who fits your needs! Thank you for sharing!

L
Lydia · 2 reviews · Verified · Experienced 2026-05-21 ·

Our therapist is really clear and…

Our therapist is really clear and helpful guiding us to improving communication in our marriage.

Reply from Octave2026-06-03

Hi Lydia - It is great to hear that your therapist has been so helpful during your sessions! Thanks for sharing!

M
Marina L · 3 reviews · Verified · Experienced 2026-05-25 ·

Mandy

Mandy, my therapist is kind and gives me lots of space to "tell my story". I don't feel rushed to summarize things for the sake of a therapeutic recap.

Reply from Octave2026-06-03

Hi Marina - Thank you for sharing your positive experience with your therapist with us! It is great to hear that your therapist has created a safe space for you during your sessions.

N
Nicole · 1 review · Verified · Experienced 2026-05-26 ·

Mara is fantastic and so easy to talk…

Mara is fantastic and so easy to talk to. She gives great advice.

Reply from Octave2026-06-03

Hi Nicole - We know how important it is to find a therapist who meets your needs, and we are so glad you have found that here at Octave! Thank you for your feedback!

K
Kelly · 3 reviews · Verified · Experienced 2026-05-21 ·

I am a very comfortable with my…

I am a very comfortable with my therapist. I am pleased that I was referred to Octave.

Reply from Octave2026-06-03

Hi Kelly - Finding a therapist who makes you feel comfortable is so crucial in your mental health journey, so we are so happy that you were able to find that here at Octave! Thanks for sharing!

J
JOSEPH BANNISTER · 3 reviews · Verified · Experienced 2026-05-09 ·

Melissa Kwiatkowski is incredible

Melissa Kwiatkowski is incredibly helpful, patient and kind. She takes time to explain concepts to me that I don’t really understand, and provides examples so I can relate. This is the first therapist I’ve ever had and I couldn’t ask for a better one.

Reply from Octave2026-06-03

Hi Joseph - We are so happy to hear that you have found such a great connection with your therapist and that this has been such a positive first experience with therapy! Thank you for sharing your experience with us!

A
Angela · 1 review · Verified · Experienced 2026-05-12 ·

My therapist is the best!

My therapist is very knowledgeable, open, and kind. I also always receive quick responses to my messages, and the payment process has always worked smoothly.

Reply from Octave2026-06-03

Hi Angela - It’s so encouraging to hear that the process of getting into therapy has been smooth! Thank you for taking the time to share your feedback!

J
Jazmin · 1 review · Verified · Experienced 2026-05-17 ·

I'd been wanting to try therapy for…

I'd been wanting to try therapy for years. Yes, I typed that correctly, years. I always assumed it would be too expensive, or that it would be hard to fit into my schedule, or that I wouldn't find a therapist who was a good fit. Octave changed all of that for me. They accept my insurance and I pay a very small fee per session. Their website was easy to use and I found a therapist who has been incredible. While I still have a lot to work on, I haven't felt this positive/hopeful in a long time. So thankful for Octave and for my Therapist.

Reply from Octave2026-06-03

Hi Jazmin - Thank you for your kind words! We know how difficult it can be to get started with therapy and couldn't be happier that you have found Octave's process to be so smooth! Our team aims to make accessing therapy as easy as possible and are so happy that you have had such a great experience!

j
joshua · 1 review · Verified · Experienced 2026-05-07 ·

I think Jeremiah has been good

I think Jeremiah has been good. He has given me some tools to help me manage my fears and anxiety.

Reply from Octave2026-05-21

Hi Joshua - We are so happy that you have created such a great relationship with your therapist, and that they have been able to provide you with beneficial tools to help manage. Thank you for sharing!