Octave (findoctave.com) has a 4.6 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
What people say
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Phyllis · 1 review · Experienced 2026-05-19 ·
★★★★★
No-show (2nd online appt)
I had a 3:00pm appt that I had confirmed a couple of hours prior and the therapist was a no-show. She texted about 30 minutes later and said she had a family emergency. We have cell phones to cancel appts especially in the therapeutic field. I don't want to continue a therapeutic relationship when I question her ability show up.
Reply from Octave2026-06-12
Hi Phyllis - Thank you for taking the time to share your feedback. We are sorry to hear that your therapist did not arrive at your appointment, and understand how disappointing that can be when you’re looking forward to an appointment. We know how important consistency and reliability are when building a relationship with your therapist. If you are open to it, our team would love to assist in matching you with a different therapist who can better support your needs and schedule. Please reach out to us at [email protected].
Convenience of being able to be in the privacy of my own home and getting therapy.
I think my therapist does a great job. I feel comfortable speaking to her
I actually look forward to our sessions
Reply from Octave2026-05-21
Hi Mrs J - We know how important privacy and trust is in a therapy session, so we are so happy to be able to provide you with what you need in the privacy of your own home! It is great to hear that you have been able to build such a supportive relationship with your therapist!
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Michael · 2 reviews · Verified · Experienced 2026-05-12 ·
★★★★★
Outstanding and Professional
The entire process--from choosing a therapist to setting up an account with insurance to session flexibility to outstanding, compassionate therapist--has been seamless and professional.
Reply from Octave2026-05-21
Hi Michael - We’re so glad to hear that you’re finding the process seamless! We know how frustrating finding a therapist can be, and we believe finding the right fit shouldn't be a barrier to your well-being. It is great to know that you have been able to develops a great therapeutic partnership during your time at Octave!
I love my therapist… it’s a perfect match. The signup process was easy. Online sessions are so convenient.
Reply from Octave2026-05-21
Hi Joanne - We are so glad that you have found our signup process and online sessions so convenient for your schedule! Thank you for sharing your positive experience!
Susan is fantastic! She has been such a blessing to me. She is very knowledgeable and kind. Susan had helped me work through alot of my issues!
Reply from Octave2026-05-21
Hi Ann - We know how important it is to build a strong trusting partnership with your therapist, and are so glad that you have. Thank you for sharing your experience with us, we are so glad to be able to support you!
I appreciate the follow ups, the reminders, and care by the providers.my therapist is great and I feel very comfortable talking to her. Great match from the start.
Reply from Octave2026-05-21
Hi Rhea - It is so great to hear that you have built such a great relationship with your therapists and that the follow ups and reminders have been so beneficial in your care journey! Thank you for sharing!
With frequent moving, it was hard to find a good therapist in my state. Octave made the process very easy and I was able to find a great therapist on the first try with the platform.
Reply from Octave2026-05-21
Hi Pamela - Finding a quality therapist who truly fits your needs and accepts your insurance is so important. It is great to hear you’ve found such a positive easy connection with your therapist! Thank you for sharing your experience with us!
Hailey was exactly what I was looking for in a therapist and I could not ask for better
Reply from Octave2026-05-21
Hi Marvez - We know how important it is to find a therapist who fits your needs, and we are so glad to hear that you have found that! Thank you for sharing.
Easy to use. Therapist is fantastic, professional, knowledgeable. Customer service is super responsive. I’ve recommended Octave several times!!!
Reply from Octave2026-05-21
Hi Rhonda - We’re happy to hear that you have had such a positive experience with your therapist, and that our Customer Service team was so supportive! Thank you for sharing!
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Cara · 1 review · Verified · Experienced 2026-04-29 ·
★★★★★
Easy to use
Easy to use, covered by my insurance (mostly) and therapy has been good.
Reply from Octave2026-05-21
Hi Cara - Finding a therapist who fits your needs and accepts your insurance is so important. We’re so glad you’ve had a smooth experience!
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Stephen · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
Great experience!
My therapist Zahra is a caring person who has helped me develop the tools I need to handle difficult life stressors. While I am moving away, I had a great experience with Zahra and Octave.
Reply from Octave2026-05-21
Hi Stephen - We are so glad to hear that you have had such a positive experience with your therapist and that they were able to provide you with such useful tools during your time with Octave! Thank you for sharing!
Renee Anderson is a fantastic therapist for grief and caregiver burnout. She is so supportive and understanding.
Reply from Octave2026-05-06
Hi Maureen - Thank you for sharing your experience with us! We are so glad that you were able to find such a supportive connection with your therapist and that she has been able to provide you with a safe space!
Excellent understanding, on time and helpful. 2026
Reply from Octave2026-07-06
Hi Juana - Thank you for sharing your positive experience with us!
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Michael Callahan · 1 review · Experienced 2026-03-31 ·
★★★★★
Therapist arrived late and didn't even know my name.
I was matched with a therapist through Octave. He arrived 11 minutes late (Octave said it was 8 minutes late), and the session ended abruptly 5 minutes before the end of the hour, for a total of 44-47 minutes.
I had filled out all the pre-requisite materials about a week in advance of my first appointment, with detailed descriptions of my mental health history. My therapist seemed scattered, disorganized, and had not read any of my on-boarding materials or mental health history, and didn't even know my name. The ONLY thing discussed during this first session was, point-by-point, the same on-boarding questions I had already answered in writing beforehand.
I was charged $430.00 for this appointment (Octave said this is the standard rate for all appointments booked through their platform), of which $212.32 was paid by my insurance, requiring $217.68 out of pocket.
I called Octave about this, and was told that the therapist has a 15 minute grace period, and is not "required" (but, "is encouraged") to read any of the patient on-boarding materials ahead of time, so there is "no problem as [they] see it". This was, by far, the most unprofessional and disappointing experience I have ever had in over 20 years of working with therapists and therapy providers.
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Jerry S · 3 reviews · Verified · Experienced 2026-04-30 ·
★★★★★
Mandy is awesome
Mandy is awesome. We connected instantly. She is very professional and knowledgeable. Our weekly sessions keep me focused and on track
Reply from Octave2026-05-04
Hi Jerry - It is so great to hear that you have had such a positive experience with your therapist and that she has been able to give you the tools to stay on track! Thanks for sharing!
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Jordan · 1 review · Verified · Experienced 2026-04-22 ·
★★★★★
My therapist is extremely helpful and…
My therapist is extremely helpful and kind.
Reply from Octave2026-05-04
Hi Jordan - Thanks for sharing that you have had such a good experience with your therapist!
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Maria · 1 review · Verified · Experienced 2026-04-06 ·
★★★★★
Fabulous therapist
Fabulous therapist, easy to use format.
Reply from Octave2026-05-04
Hi Maria - Thank you for sharing this with us! We know how important it is to find a therapist who fits your needs, so we are so happy that you have been able to find that.
It’s very personalized and easy to navigate. Being able to read about the therapist is very helpful in finding a good match. Accommodating to your personal schedule. Highly recommend.
Reply from Octave2026-04-30
Hi Michelle - We’re happy to hear that you have had such a smooth experience that fits into your schedule! It’s wonderful that you have found our therapists bios so helpful in finding the right match.
