Firewood Flex (firewoodflex.com) has a 4.6 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Utilities and its reputation is excellent. 86% of reviews are 4 stars or higher and 0% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The delivery was smooth and seamless and super quick. The wood burns nice and doesn’t have that stinky smoky scent! Absolutely would use it again. Without a doubt!
Reply from Firewood Flex2026-06-30
Hi Christine,
Thank you so much for your wonderful feedback.
Seasoned wood can sometimes produce a smoky or unpleasant scent, but our premium kiln-dried hardwood blend is designed to burn cleanly and provide a pleasant aroma.
We’re very pleased to hear that you loved it.
Have a fantastic day,
Gary
E
Emily Bull · 1 review · Experienced 2026-04-22 ·
★★★★★
Outstanding quality
Gave these guys a go after my usual supplier let me down last minute. Honestly glad I did. The quality of the hardwood is much better.
Reply from Firewood Flex2026-05-19
Hi Emily,
Thank you so much for your review. We care about every single unit we pack and dispatch, so it means a lot to know you’re happy with your order.
Have a fantastic day,
Gary
V
Victor Ovelar · 1 review · Experienced 2026-04-10 ·
★★★★★
Cheers to Gary
Cheers to Gary for sorting me out. Had a specific request and he handled it no problem. Will definitely be getting my next delivery from Firewood Flex.
Reply from Firewood Flex2026-05-19
Hi Victor,
Thank you for your review. I’m glad your order arrived on time. You can always count on Firewood Flex, we’re here to provide solutions whenever you need them.
Have a fantastic day,
Gary
Great, fast delivery and wood always cut to size and ready to burn. Great source for me.
H
HANY · 3 reviews · Verified · Experienced 2026-02-25 ·
★★★★★
First order great - second order not so much
Previously ordered from Firewood Flex and it was great. Made another order and wood was not of same quality - didn't burn, very smoky.
Reply from Firewood Flex2026-03-05
Hi Hany,
I’m sorry to hear that the second order didn’t meet your expectations. I’d like to note that all of our firewood goes through a strictly controlled drying process, and we check the moisture content of every batch before packaging to ensure a consistently high-quality standard.
If you ever have concerns about product quality, please feel free to reach out to me directly by email. I’ll be more than happy to help sort things out.
Have a fantastic day,
Gary
Hi Bob,
I’m glad to hear you had a great experience. We strive to supply the highest quality firewood to our customers. If you’re looking to save more, buying larger volumes can be a great option. Feel free to check out the new options we’ve recently added.
Have a fantastic day,
Gary
