Answers easyPleasant
Pleasant, friendly, knowledgeable. Immediate answers!
Reply from Firstleaf Wine2025-10-23
Thank you for leaving a review!
About Firstleaf Wine
Data updated- Website
- firstleaf.com
- Category
- Food, Beverages & Tobacco
- Location
- United States · Napa
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (8/8)
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Is Firstleaf Wine legit?
Firstleaf Wine (firstleaf.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great wines
Reply from Firstleaf Wine2025-10-23
Thanks for the review!
Good wines & good service
I’ve been with Firstleaf a number of years and have enjoyed many great wines at a fair price. These are quality wines, both within and outside of their “fine wines selections.” I’ve also developed a very good relationship with one of their wine concierges who knows my taste preferences and who has led me to many of my favorite wines.
Reply from Firstleaf Wine2025-10-23
Our Wine Concierge team is a great resource and always happy to make sure each order is custom built to your tastes. Thank you for being a long-time member of Firstleaf!
Learning learning
Learning learning! There is so much to learn in wines and this company is helping me so much!
Reply from Firstleaf Wine2025-10-24
We believe learning about new wines should be fun. Each of our wines has an easy to understand tasting profile along with information about its' region and winemaking process - just click on the wine you'd like to learn more about!
Firstleaf has wonderful wine choices
Firstleaf has wonderful wine choices, once we’ve narrowed down our likes the shipments of wine are fantastic and the prices are very affordable. We have fallen in love with the Washington wines and Lodi California region. So we always receive a few of those in each order. No negatives in our view! Thanks!
Reply from Firstleaf Wine2025-10-23
So happy to hear you've enjoyed the club so far! We're continually adding wines to our club so be sure to keep an eye out for new options here: https://www.firstleaf.com/store
This is a great company
This is a great company, I love the variety, Good prices
Reply from Firstleaf Wine2025-10-23
Happy to hear you've had a great experience so far and please let us know if there's anything we can do to make our club even better!
First Leaf Wines has provided reliable…
First Leaf Wines has provided reliable ordering and shipping of the wines that we have ordered. All of the wines have been of good quality and worth their price.
Reply from Firstleaf Wine2025-10-23
We work hard to make sure your wines are delivered to your door in perfect ready-to-drink condition!
Nice selection of very good wines
Nice selection of very good wines. Properly packaged and reliable delivery.
Reply from Firstleaf Wine2025-10-23
Thank you for the review!
s so impressive because I'll don't…
It's so impressive because I'll don't know nothing of wines when I began to be member and now I learned a lot.
Reply from Firstleaf Wine2025-10-23
We believe wine exploration should be fun whether you're trying your first bottle or fiftieth!
This wine service is top notch
This wine service is top notch! I was receiving 12 bottles a month, and believe me, they were so good, I drank every last drop and was usually ready for the next box of 12. I’m trying to cut back so I’ve lowered my order from 12 to 6 bottles. No problem! No questions asked. No pesty ads trying to push more on you. I never have received a bottle that wasn’t absolutely devine.
Reply from Firstleaf Wine2025-10-23
So happy to hear you're enjoying the flexibility in our club membership! We also offer varying frequency between boxes so you can get your wines whenever you want.
Simply The Best
Firstleaf Wine is the best wine club you can be a part of! Period! Great selection of wine and the deliveries are handled in such a way that it encourages you to try new things. I tend to get "stuck" on the familiar and you can do that if you want but I have enjoyed "living on the edge" with new tastes! It is conveniently designed with auto-ship that suits you! Get it sooner or delay a shipment as necessary. We absolutely love it!
Reply from Firstleaf Wine2025-10-23
We take pride in the customizability of our club to fit each member's needs and are continually adding great wines to our inventory so each box has something new!
Great wine selection
Great wines to select from, easy to use website, and very helpful concierge. Most control when curating your own box, though.
Reply from Firstleaf Wine2025-10-23
Thank you for the kind words and great to hear you've had a good experience with our Wine Concierge team!
I have been a First Leaf customer for a…
I have been a First Leaf customer for a couple of years now. Their wines are excellent as is their service. Very pleased.
Reply from Firstleaf Wine2025-10-23
Thanks for being a valued member at Firstleaf and can't wait to build your next set of wines!
I’ve been with them as a subscriber…
I’ve been with them as a subscriber since the pandemic. I have enjoyed the experience. They are responsive and are very good at picking wines I like. I recommend them highly.
Reply from Firstleaf Wine2025-10-20
Thanks for leaving a review and can't wait to send you the next shipment!
The wines are all to my taste
The wines are all to my taste. The bottles are carefully packaged and arrive on time. Customer Service is excellent. The only complaint that I have is that some bottles are impossible to open.
Reply from Firstleaf Wine2025-10-20
Thank you for the review and we're sorry to hear you've had trouble with some of the wine corks! We do have a few bottles with screw cap tops that are easier to open - if you'd like to give one one of these a try just reach out to our Member Experience team and we're happy to help.
Wonderful experience
Wonderful experience, each wine has different qualities and characteristics and some are unique
Reply from Firstleaf Wine2025-10-17
Thank you for the review and be sure to view our current inventory here: https://www.firstleaf.com/store. We're continually adding new wines to keep the club interesting for our members!
Wrong wine
There is no way to adjust my wine preferences or have them adjusted via emailed request to the company. So I had to make an appt with a concierge to accomplish it. That happened in March - it is October now! You are still sending me wine that I do not prefer and my profile hasn't changed in years. I will be looking for another wine club.
Reply from Firstleaf Wine2025-10-17
We're sorry to hear we missed the mark with your wines! While members should be able to set their preferences for red/white and domestic/international wines in their account, rating the wines you've received is how we really cater boxes to each member. We also stand by our Satisfaction Guarantee! Please reach out to our Member Experience team to let us know which wines you disliked and we'll make it right.
We enjoy the variety of wines offered…
We enjoy the variety of wines offered in both categories(main selection and upgraded). Also like that I have someone to curate a wine selection for us based on our wine preferences. Communication on deliveries is timely and keeps us aware of arrival. Best is their policy if you didn’t like a wine they will credit you for it . Happy to say in all the time being a customer we have needed to receive one credit!
Reply from Firstleaf Wine2025-10-20
We're happy to hear you've had a great experience with Firstleaf so far! If there's anything we can do to make your club experience even better, please feel free to reach out any time.
When I wrote an email I got a positive…
When I wrote an email I got a positive response right away.
Reply from Firstleaf Wine2025-10-16
It's great to hear our Member Experience team was able to provide quick and helpful service!
The best wine club
I have been a member of a few different wine clubs and Firstleaf is by far the best one. They have always chose wines that are perfect to our “taste”. We have never had a wine from them that we didn’t like.
Reply from Firstleaf Wine2025-10-16
We like to think we're the best wine club too and we're continually introducing new wines to our inventory! Be sure to check out our current collection here: https://www.firstleaf.com/store. If you see a wine that piques your interest, just reach out and we're happy to include it in your next order.