About First Truck Parts
Data updated- Website
- firsttruckparts.com
- Category
- Vehicles & Transportation
- Location
- United States · Candler
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 0% (0/16)
Is First Truck Parts legit?
First Truck Parts (firsttruckparts.com) has a 3.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
You Should Own YOUR Mistakes and Make It Right
After being sent the wrong part by your company, I would not expect you to charge us a restocking and shipping fee. Your mistake= you should pay for it, NOT US. We ordered the same part from another company and were sent the right part. When I mentioned all this to the agent who was emailing me, he did not respond. This is horrible customer service.
When I ordered my pump you did not tell…
When I ordered my pump you did not tell me you didn't have one in stock until 5 days later and that I had to wait for a third party to ship the pump to you then to me...I spent 1 1/2 hours waiting for a reply when I asked where was my pump before learning about the delay.
My part is used and the rep said new
My part is used and the rep said unknowingly that it was new. . the part works and the company was kind enough to make it right so know I am satisfied. I would buy from them again>Andrew
Quick to ship and great price.
There is no place for 0 stars
ECM received
Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cummins product but upon receiving the ECM it does not have any of the factory cummins stickers on the back like a genuine Cummins ECM normally does. In the process of programming now so we will see what happens
They had the part when no one else…
Was a fast delivery but the part is not compatible with my truck
Good service
Advertise as genuine cummins
Advertise as genuine cummins. But it's not.
Quality part and fast delivery
Quality part and fast delivery Recommend
JEANLOUIS truckiing
Found the part I needed real helpful but the gasket didn’t come with the part but that’s ok and the price was great thanks again for all your help Carl
The replacement worked and fit into our…
The replacement worked and fit into our yard holster really happy with the purchase and also astounding on communication responded fast and answered all the questions I had
I will never order a part from here,
I will never order a part from here, They are suppose to be open until 8:30 pm Good luck in finding any one there. Order there part with the part number came wrong, They don,t know what they are selling.
Fast shipping & had the part in stock.
First time ordering through them
First time ordering through them. Online ordering you can track the process of shipping right away. I called to make sure they had it and I was told to pack it up and ready to ship can take up to 3 days and it will go out the door and that is exactly what happened. Very easy to work with.
SCR NEEDED
part was available and arrived as expected
NEVER USE AGAIN
Was shipped a part that was not the part number we ordered and was told it was compatible. It was not dimensionally the same and would not work. The customer using the same parameters of information was able to obtain the part without issue. They pretty much said sorry for your luck. You should have found a way to make the square peg fit into the round hole. so we are charging a 20% restocking fee. I was not able to charge the customer for this because he was able to get the part without any problem using the same info.
Could not ask for more
The part was available, customer service was great and we received the part fast!
They sent the right part quickly
They sent the right part quickly. I will definitely use them again.
