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Vehicles & Transportation

First Truck Parts

62 reviews

3.962 reviews
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About First Truck Parts

Data updated
Website
firsttruckparts.com
Category
Vehicles & Transportation
Location
United States · Candler
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
0% (0/16)
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Is First Truck Parts legit?

First Truck Parts (firsttruckparts.com) has a 3.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

S
Suri Molina · 1 review · Verified · Experienced 2026-07-15 ·

The attention is really good.

T
The Claussen Group · 1 review · Verified · Experienced 2026-05-11 ·

You Should Own YOUR Mistakes and Make It Right

After being sent the wrong part by your company, I would not expect you to charge us a restocking and shipping fee. Your mistake= you should pay for it, NOT US. We ordered the same part from another company and were sent the right part. When I mentioned all this to the agent who was emailing me, he did not respond. This is horrible customer service.

F
Fijipete · 4 reviews · Verified · Experienced 2026-07-13 ·

When I ordered my pump you did not tell…

When I ordered my pump you did not tell me you didn't have one in stock until 5 days later and that I had to wait for a third party to ship the pump to you then to me...I spent 1 1/2 hours waiting for a reply when I asked where was my pump before learning about the delay.

A
Andrew Hughes · 1 review · Verified · Experienced 2026-07-12 ·

My part is used and the rep said new

My part is used and the rep said unknowingly that it was new. . the part works and the company was kind enough to make it right so know I am satisfied. I would buy from them again>Andrew

J
Jonas · 2 reviews · Verified · Experienced 2026-07-06 ·

Quick to ship and great price.

M
Mark Ottenwalter · 2 reviews · Experienced 2026-06-25 ·

There is no place for 0 stars

R
Ryan Kerby · 4 reviews · Verified · Experienced 2026-07-01 ·

ECM received

Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cummins product but upon receiving the ECM it does not have any of the factory cummins stickers on the back like a genuine Cummins ECM normally does. In the process of programming now so we will see what happens

K
Kenneth Dixon · 1 review · Verified · Experienced 2026-06-28 ·

They had the part when no one else…

Was a fast delivery but the part is not compatible with my truck

G
Gurmit Kaur · 1 review · Verified · Experienced 2026-06-30 ·

Good service

M
Monster · 1 review · Verified · Experienced 2026-06-08 ·

Advertise as genuine cummins

Advertise as genuine cummins. But it's not.

A
Amadeo Serrano · 1 review · Verified · Experienced 2026-06-10 ·

Quality part and fast delivery

Quality part and fast delivery Recommend

C
Carl Jeanlouis · 1 review · Verified · Experienced 2026-06-10 ·

JEANLOUIS truckiing

Found the part I needed real helpful but the gasket didn’t come with the part but that’s ok and the price was great thanks again for all your help Carl

R
Reo Tiffany · 1 review · Verified · Experienced 2026-06-08 ·

The replacement worked and fit into our…

The replacement worked and fit into our yard holster really happy with the purchase and also astounding on communication responded fast and answered all the questions I had

R
Rajin Bhoelai · 1 review · Verified · Experienced 2026-06-04 ·

I will never order a part from here,

I will never order a part from here, They are suppose to be open until 8:30 pm Good luck in finding any one there. Order there part with the part number came wrong, They don,t know what they are selling.

R
Rick Pirkle · 1 review · Verified · Experienced 2026-06-05 ·

Fast shipping & had the part in stock.

M
MB · 2 reviews · Verified · Experienced 2026-06-01 ·

First time ordering through them

First time ordering through them. Online ordering you can track the process of shipping right away. I called to make sure they had it and I was told to pack it up and ready to ship can take up to 3 days and it will go out the door and that is exactly what happened. Very easy to work with.

T
Tri Leasing · 1 review · Verified · Experienced 2026-06-03 ·

SCR NEEDED

part was available and arrived as expected

D
David Sykes · 2 reviews · Verified · Experienced 2026-04-30 ·

NEVER USE AGAIN

Was shipped a part that was not the part number we ordered and was told it was compatible. It was not dimensionally the same and would not work. The customer using the same parameters of information was able to obtain the part without issue. They pretty much said sorry for your luck. You should have found a way to make the square peg fit into the round hole. so we are charging a 20% restocking fee. I was not able to charge the customer for this because he was able to get the part without any problem using the same info.

M
Mr. Marquez · 1 review · Verified · Experienced 2026-05-11 ·

Could not ask for more

The part was available, customer service was great and we received the part fast!

B
Bryan Reichmuth · 1 review · Verified · Experienced 2026-05-07 ·

They sent the right part quickly

They sent the right part quickly. I will definitely use them again.